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Elin Robinson

How do companies pay for unemployment benefits in Washington - confused about employer taxes

I just started my own small business in Washington and I'm trying to understand how unemployment insurance works from the employer side. Do companies actually pay directly for their former employees' unemployment benefits, or is it more like a general tax that goes into a pool? I heard something about experience ratings but I'm not sure what that means. Also worried about how firing someone might affect my costs down the road. Can someone explain how Washington ESD calculates what employers owe?

Washington employers pay unemployment insurance taxes based on their payroll and experience rating. It's not a direct payment for each claim, but your tax rate can go up if you have more former employees collecting benefits. The money goes into the state unemployment trust fund that Washington ESD uses to pay all claims.

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So if I lay someone off and they collect unemployment, my tax rate will definitely go up?

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Not necessarily immediately, but it can affect your experience rating over time. New employers start at a standard rate and then it adjusts based on your claim history.

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my boss always tells us he has to 'pay for our unemployment' when people quit, but sounds like that's not exactly how it works??

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Your boss is probably referring to how his future tax rates might increase. Employers do get charged back for benefits paid to their former employees through the experience rating system.

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ohh ok that makes more sense. he made it sound like he was writing checks directly to people lol

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I've been dealing with Washington ESD as an employer for years. You pay quarterly taxes based on your payroll, and your rate depends on your experience rating. If you're a new employer, you start at the new employer rate. The rate can range from like 0.19% to over 5% depending on your claim history. It's calculated on the first $68,500 of each employee's wages per year.

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That's a huge range! What would cause someone to hit that 5% rate?

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Usually high turnover with lots of employees collecting benefits. Construction companies and seasonal businesses often have higher rates.

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Is there any way to contest charges if you think they're wrong?

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This whole system is so confusing when you're trying to run a business! I spent hours on hold with Washington ESD trying to understand my quarterly statement. Finally used this service called Claimyr that helped me get through to an actual person who could explain it. Check out claimyr.com - they even have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.

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Thanks, I'll check that out. The Washington ESD website is not very helpful for employer questions.

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I've heard of Claimyr for claimants but didn't know they helped employers too. Good to know!

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The key thing to understand is that it's an insurance system. All covered employers in Washington pay into the unemployment insurance trust fund through payroll taxes. When someone files for benefits, Washington ESD pays them from this fund, not directly from their former employer. However, each claim does get 'charged' to the employer's account for experience rating purposes.

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So even if I never have anyone file for unemployment, I still have to pay the taxes?

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Exactly. It's required for all employers with employees in Washington. Think of it like any other insurance - you pay premiums even if you never file a claim.

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I'm confused about something - if an employee quits voluntarily, does that still count against my experience rating? Or only if they get fired or laid off?

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Generally, if someone quits without good cause, they won't qualify for benefits, so it wouldn't be charged to your account. But if they quit for a qualifying reason (like unsafe working conditions), they might still get benefits.

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What if they quit and then later file for benefits claiming it was constructive dismissal or something?

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That's where it gets complicated. Washington ESD will investigate and make a determination. You can contest it if you disagree with their decision.

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As someone who's been on both sides of this, the employer side is way more complicated than most business owners realize. You really need to keep good documentation of everything - terminations, resignations, performance issues. It all matters if someone files for benefits.

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What kind of documentation specifically? Like performance reviews and stuff?

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Performance reviews, disciplinary actions, resignation letters, attendance records, any communication about job abandonment or policy violations. Basically anything that shows why employment ended.

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this is making me appreciate being an employee and not having to worry about all this stuff lol

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Trust me, there are days I miss just clocking in and out!

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One thing that trips up new employers is the timing of when rates change. Your experience rating is calculated annually but based on a three-year lookback period. So bad years can affect your rates for a while, but good years help bring them down too.

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Three years seems like a long time to be paying for past mistakes.

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It is, but it also means one bad year won't destroy you if you have good practices overall.

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Does anyone know if there are different rules for different types of businesses? Like are nonprofits treated differently?

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Nonprofits can choose to reimburse Washington ESD directly for benefits paid instead of paying regular unemployment taxes. It's called the reimbursement method.

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Is that usually better for nonprofits?

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Depends on your turnover. If you rarely have claims, reimbursement can be cheaper. If you have regular claims, the tax method is more predictable.

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I wish Washington ESD was better at explaining this stuff to employers. Their employer handbook is like reading a tax code. When I called using Claimyr, the agent actually walked me through my specific situation instead of just reading policy at me.

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How long did it take to get through? I've been trying to call for weeks.

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With Claimyr it was pretty quick. Without it, I never got through on my own after trying dozens of times.

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For those asking about contesting charges - you absolutely can and should if you believe they're incorrect. You have to respond quickly though, usually within 10 days of getting the notice. Don't just ignore it thinking it will go away.

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What happens if you miss the deadline?

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The charges become final and count against your experience rating. Much harder to fix after that.

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Something else to consider - even if you win a contest and the employee doesn't get benefits, you still had to spend time and possibly money dealing with it. Prevention is really the best strategy.

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Any tips for prevention besides good documentation?

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Clear policies, consistent enforcement, progressive discipline when needed, and honest exit interviews. Also make sure you understand what qualifies as 'good cause' for quitting in Washington.

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I'm starting to think I need to talk to an accountant about this stuff. It's more complex than I thought when I started my business.

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Not a bad idea, especially if you're planning to grow. Employment law gets complicated fast.

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Yeah, I'm realizing there's a lot I don't know that I don't know, if that makes sense.

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wait so if a company has like 100 employees and 50 of them get laid off, the company's unemployment tax rate could go way up?

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Potentially yes, especially if it's a pattern. Mass layoffs do get reported to Washington ESD and would definitely impact experience rating.

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that seems kinda harsh if it's due to economic conditions beyond their control

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The system is designed to encourage employment stability, but you're right that economic downturns can be unfair to employers.

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This thread has been really helpful. I had no idea the employer side was this involved. Makes me understand why some companies are so paranoid about firing people.

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It shouldn't stop you from making necessary business decisions, but it's definitely something to factor in.

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Right, just want to make sure I'm doing it right and documenting everything properly.

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Thanks everyone for all the explanations! This has been way more helpful than anything I found on the Washington ESD website. Sounds like I need to get organized with documentation and maybe find a good accountant who understands employment taxes.

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Good plan. And don't hesitate to contest charges if you think they're wrong. The system isn't perfect.

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And remember Claimyr if you need to actually talk to someone at Washington ESD. Sometimes you just need a real person to explain things.

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