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Keisha Jackson

How does a company pay unemployment benefits in Washington state?

I'm trying to understand how the unemployment system works from the employer side. My small business is growing and I want to make sure I'm handling everything correctly with Washington ESD. How exactly do companies pay into the unemployment system? Is it a percentage of payroll? Do I pay it quarterly or annually? And when an employee files for unemployment, does that money come directly from what I've paid in, or is it pooled with other employers? I've been searching the Washington ESD website but it's pretty confusing for someone new to this.

In Washington state, employers pay unemployment insurance taxes to fund the system. It's based on your payroll and your company's experience rating. You'll pay both state unemployment tax (SUTA) and federal unemployment tax (FUTA). The Washington ESD handles the state portion.

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Thanks! What determines the experience rating? Is that based on how many former employees file claims?

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Yes, exactly. Companies with more former employees who collect benefits pay higher rates. It's designed to make employers think twice about layoffs.

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You pay quarterly taxes to Washington ESD. The rate varies but new employers usually start around 2.7% of the first $62,500 of each employee's wages in 2025. Your rate can go up or down based on your claims history.

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So if I have 5 employees making $50k each, I'd pay 2.7% of $250k total? That seems like a lot.

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Not quite - it's 2.7% of the first $62,500 per employee, so 2.7% of $312,500 in your example. But remember, this is what funds unemployment benefits for everyone.

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Yeah and good luck ever getting through to Washington ESD when you have questions about your account. I spent hours on hold trying to get help with our quarterly filing.

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The money goes into a pooled fund, not individual accounts. When your former employee files for unemployment, the benefits come from the general fund that all employers contribute to. But Washington ESD tracks which claims are charged to your account for experience rating purposes.

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That makes sense. So even if I haven't paid much in yet, a former employee could still get benefits?

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Exactly. The system works because everyone pays in together. Your future rates will be affected by claims charged to your account though.

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If you're having trouble reaching Washington ESD about employer questions, I discovered this service called Claimyr at claimyr.com that helps people get through to actual agents. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Might be worth checking out if you need to talk to someone about your employer account setup.

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Interesting, I'll look into that. The Washington ESD phone system is definitely frustrating to navigate.

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I've heard of that service but never tried it. Does it actually work for employer-side questions too?

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From what I understand, it helps you reach the right Washington ESD department whether you're a claimant or employer. Worth a shot if you're stuck.

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Make sure you register with Washington ESD as soon as you have employees. You'll get assigned an employer account number and will need to file quarterly wage and tax reports. The deadlines are strict and there are penalties for late filing.

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When do I need to register? I just hired my first employee last month.

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You should register within 10 days of becoming liable for unemployment taxes. Since you already have an employee, I'd do it immediately.

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Don't forget about the federal side too. You'll owe FUTA tax to the IRS, which is 6% on the first $7,000 of each employee's wages, but you get a credit for paying state unemployment taxes that brings it down to 0.6% usually.

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So I'm paying both state and federal unemployment taxes? This is getting complicated.

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Yes, but the federal amount is usually pretty small thanks to the state tax credit. Focus on getting the Washington ESD part right first.

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The Washington ESD taxes are definitely the bigger expense. Federal is more of an administrative thing for most employers.

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Just wait until you have to deal with a contested unemployment claim. The paperwork and hearings are a nightmare. Washington ESD seems to side with employees most of the time regardless of the circumstances.

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What happens if I disagree with an unemployment claim from a former employee?

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You can contest it by providing documentation about why they shouldn't be eligible - like if they were fired for misconduct or quit without good cause.

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Good luck with that. I had an employee who was caught stealing and Washington ESD still approved their claim after the hearing.

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The key thing to understand is that your tax rate will adjust over time based on your claims experience. New employers start at the standard rate, but if you have a lot of former employees collecting benefits, your rate goes up. If you rarely have claims, it goes down.

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How often do the rates change? Every year?

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Washington ESD recalculates experience ratings annually, usually effective January 1st. You'll get notice of your new rate in the fall.

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Make sure you keep good records of everything - wages paid, reasons for termination, any disciplinary actions. If someone files for unemployment and you want to contest it, documentation is crucial.

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What kind of documentation should I be keeping?

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Performance reviews, write-ups, attendance records, resignation letters, anything that shows why the employment ended. Washington ESD wants to see the paper trail.

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Also remember that independent contractors don't count for unemployment purposes. Only actual employees where you withhold taxes and provide W-2s. If you misclassify workers, Washington ESD can come after you for back taxes.

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How do I know if someone should be an employee vs contractor?

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It's about control - if you control how, when, and where they work, they're probably an employee. When in doubt, err on the side of treating them as an employee.

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The Washington ESD website has employer handbooks and guides that explain all this stuff. Look for the 'Employers' section - it has step-by-step instructions for registration and ongoing requirements.

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I'll check that out. Hopefully it's more user-friendly than trying to call them.

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The online resources are definitely better than phone support. I've found most answers in their employer guides.

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Don't stress too much about getting everything perfect right away. Washington ESD is pretty good about working with new employers to get things sorted out. Just make sure you register and start paying as soon as possible.

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That's reassuring. I was worried I'd already messed something up by waiting this long.

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You're fine as long as you take care of it soon. The penalties for late registration aren't usually too harsh for new employers who make an honest effort.

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If you do run into issues contacting Washington ESD about your employer account, that Claimyr service I mentioned earlier has helped people get through for all kinds of unemployment-related questions. Sometimes talking to a real person is the only way to get clarity on these complex rules.

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I might need to try that if the online registration gets confusing. Thanks for the tip.

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One more thing - if you have seasonal employees or temporary workers, make sure you understand how that affects your experience rating. High turnover businesses often get stuck with higher unemployment tax rates even if the separations aren't their fault.

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My business does have some seasonal fluctuation. Is there anything I can do to minimize the impact on my rates?

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Document everything clearly when seasonal employees are laid off. Make it clear it's due to lack of work, not performance issues. That way if they file for benefits, it's less likely to negatively impact your rating.

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Welcome to the wonderful world of payroll taxes! Unemployment is just one of many things you'll be paying. Don't forget about workers comp, L&I premiums, and all the other fun employer responsibilities in Washington state.

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Oh great, there's more? I thought unemployment taxes were complicated enough.

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Yeah, being an employer means lots of different agencies want their cut. But it's all manageable once you get systems in place.

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Consider hiring a payroll service or accountant if this all seems overwhelming. They handle the quarterly filings and make sure you stay compliant with Washington ESD and other agencies. Sometimes it's worth the cost for peace of mind.

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That's probably good advice. I'd rather pay someone to do it right than mess it up myself.

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Exactly. The penalties for getting it wrong can be expensive, and dealing with Washington ESD audits is no fun.

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The experience rating system really does work to incentivize good employment practices. Companies that rarely lay people off end up paying lower rates than those with high turnover. It's actually pretty fair when you think about it.

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Fair maybe, but it can hurt businesses that legitimately need to adjust staffing based on economic conditions.

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True, but that's exactly what unemployment insurance is for - helping workers during those economic downturns.

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Just remember the quarterly filing deadlines are firm. Washington ESD doesn't mess around with late payments. Set up reminders in your calendar now so you don't forget.

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When are the deadlines exactly?

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The last day of the month following the end of each quarter - so April 30th, July 31st, October 31st, and January 31st.

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Good thread, lots of helpful info for new employers. The Washington ESD system can be confusing but it's manageable once you understand the basics. Don't hesitate to reach out for help when you need it - whether through their website, phone support, or services like Claimyr if you can't get through otherwise.

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Thanks everyone for all the advice. I feel much more prepared to handle this properly now.

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The most important thing is just getting started with registration and your first quarterly filing. Once you're in the system, Washington ESD will send you reminders and forms. It becomes routine pretty quickly.

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That's what I needed to hear. I was making this seem more complicated than it probably is.

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Exactly. Every employer goes through this learning curve. You'll be fine as long as you stay on top of the deadlines and keep good records.

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