Governor's office expedited my ESD adjudication but couldn't tell me WHY I'm in adjudication - normal?

the govs office doesnt tell u WHY ur in adjudication they just put a note on ur file to look at it faster thats all they do lol. i tried that route too and they literally did nothing helpful except put a note. took another 2 weeks before someone actually called me

The governor's office staff are correct - they cannot access the actual ESD claim system. They can only submit expedite requests through a separate administrative channel. Only ESD adjudicators have access to the full details of your claim. The identity verification from September 2025 likely means there's a question about your identity documents. This is extremely common and usually happens when: 1. The name on your ID doesn't exactly match what's in the system 2. Your address has changed since your ID was issued 3. The quality of uploaded documents wasn't clear enough 4. There was a system glitch when processing your documents After an expedite request, it typically takes 7-10 business days for an adjudicator to contact you. Make sure all your contact information is current in your ESD account.

I HAD THE EXACT SAME PROBLEM!!!! Identity verification from September put me in adjudication for almost 6 WEEKS!!! ESD is a JOKE. They say they need identity docs but don't tell you which ones and then you sit waiting forever!!!! The governor's office just sends emails that nobody reads!

I went through this in January. The identity verification issue can be frustrating. Here's what worked for me after being in adjudication for 3 weeks: I used Claimyr (claimyr.com) to get through to an actual ESD agent instead of waiting for them to call me. The service connected me to an agent in about 25 minutes when I'd been trying for days on my own. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The ESD agent was able to tell me exactly which document was causing the problem (in my case, my address on my ID didn't match my current address). Once I knew what was wrong, I uploaded the correct documents and my claim was processed within 48 hours.

The governor's office expedite process is legitimate but limited in what it can do. What you're experiencing is normal for how that process works. They essentially flag your claim for priority review, but they don't have access to the actual claims system - that's correct information. Regarding the identity verification issue from September 2025, that's most likely a system designation rather than actually meaning documents from that specific date. The ESD system often assigns standardized codes to different types of issues. In my experience helping claimants navigate these issues, identity verification adjudication typically takes 3-4 weeks even with an expedite request. Make sure you've uploaded ALL of these documents if you haven't already: 1. Front AND back of your ID/license 2. Social security card 3. Birth certificate or passport 4. A recent utility bill or bank statement showing your current address Even if you think you've uploaded everything, it doesn't hurt to upload them again. Sometimes files get corrupted in the system.

i had similar thing happen to me last spring and nobody would tell me why i was in adjudication either. turns out my former employer was contesting my claim saying i quit (i didn't, they reduced my hours to basically nothing). but nobody told me for WEEKS until i finally got through on the phone. by that time i almost lost my apartment. the whole system is designed to be confusing and frustrating on purpose i swear

To directly answer your question: Yes, this is normal. The governor's office liaison team can only expedite claims; they cannot access the ESD system or tell you why you're in adjudication. Their role is limited to flagging claims for priority review. Regarding the identity verification issue: This is currently the most common reason for adjudication. The September 2025 date is likely just when your identity verification expires in their system (they typically set it for 12 months from verification). Here's what you should do: 1. Make sure ALL identity documents are uploaded again (both sides of ID, SS card, proof of address) 2. Call ESD directly - the expedite request doesn't guarantee immediate action 3. Check your spam/junk folders for any ESD correspondence 4. If you uploaded docs via smartphone, try re-uploading via computer if possible (better image quality) In January 2025, ESD implemented a new identity verification system that has been causing many claims to be flagged for review. The average resolution time is currently 17-21 days even with expedite requests.

Has your issue been resolved yet? It's been a few days since your post. If not, I really recommend trying to get through to an actual ESD agent rather than waiting. The governor's office expedite is helpful but still leaves you waiting without knowing what's happening.