First time claimant - What does 'adjudication in progress' mean on my ESD account?
I lost my job at a marketing agency unexpectedly on December 15th and filed for unemployment the same week. I've been faithfully submitting my weekly claims (5 weeks now), but all of them just say 'pending' in my ESD account. Today I logged in and noticed something new - it says 'adjudication in progress' next to my claim status. I have no clue what this means or if I need to do something? Is this good news or bad news? The ESD website is super confusing and I can't get through on the phone no matter what time I call. My savings are almost gone and I'm getting really worried about making rent next month. This is my first time dealing with unemployment and I'm completely lost. Any help would be greatly appreciated!
34 comments


NebulaNinja
Adjudication means ESD is investigating something about your claim that needs to be resolved before benefits can be paid. Usually it's because your employer disputed something - maybe the reason you were separated from your job. It's normal but unfortunately can take several weeks to resolve. You should have received a notice in your ESD portal explaining what issue they're investigating. Check under 'Letters' in your account.
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Giovanni Mancini
•Thank you! I just checked my Letters section and found something about 'separation issue' from two weeks ago that I completely missed. So I guess my employer is saying I wasn't laid off? But I definitely was - they eliminated my entire department! Should I call ESD to explain my side?
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Fatima Al-Suwaidi
hang in there!! i was in adjudication for like 6 weeks last spring lol. it suuuuucks but keep filing every week even tho nothing is happening. when they finally approve you (IF they do) youll get all the back pay at once
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Giovanni Mancini
•OMG 6 weeks?! I can't wait that long - I have bills due! Did you do anything to speed up the process?
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Dylan Mitchell
Yes, definitely call them! You need to make sure your side of the story is heard. Your employer might have reported something different about why you were let go. If they're claiming misconduct or voluntary quit, you could be denied benefits. The problem is actually getting through to ESD on the phone - it's nearly impossible these days. I was in adjudication for 4 weeks and kept getting the automated hang-up message every time I called. I finally used this service called Claimyr (claimyr.com) that got me through to an actual person at ESD in under an hour. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Once I explained my situation to the claims agent, they were able to expedite my adjudication and I had my benefits within a week. Definitely worth it when rent is on the line!
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Sofia Morales
•I want to add some important context here. Adjudication is ESD's standard investigation process when there's a question about eligibility. The most common issues are: 1. Separation reason (quit vs. fired vs. laid off) 2. Ability and availability for work 3. Job search compliance 4. Earnings reporting accuracy If your employer disputed that you were laid off, ESD has to investigate before paying benefits. While waiting for adjudication to complete, it's CRITICAL that you: - Continue filing weekly claims without fail - Complete and document 3 job search activities each week - Respond to ANY requests for information from ESD immediately - Check your online account messages and letters daily Adjudication can take 3-8 weeks depending on complexity and current caseload, but contacting them can sometimes expedite the process.
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Dmitry Popov
my friend had the same thing happen and it turns out her boss told ESD she quit! she had to send them emails proving she was actually laid off. check ur letters tab
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Giovanni Mancini
•That's exactly what happened to me! Just got off the phone with ESD (finally!) and they said my employer is claiming I resigned, which is completely false. I'm sending in copies of the layoff notice we all received when they closed our department. This is so frustrating.
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Ava Garcia
ADJUDICATION IS A NIGHTMARE!!! I was stuck there for TEN WEEKS while they "investigated" whether I was eligible. Meanwhile bills piled up, credit cards maxed out, had to borrow money from family. The whole system is designed to PREVENT you from getting benefits that YOU AND YOUR EMPLOYER paid into!!! When I finally got approved they backdated the payments but by then I was already behind on EVERYTHING!! The worst part is you can't even get a human on the phone to explain what's happening!!!!
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Fatima Al-Suwaidi
•omg i know right??? i literally called 37 times one day and never got through. its like they want us to give up
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StarSailor}
Adjudication means ur in ESD jail lol. I was there for 3 weeks then magically one day it fixed itself. Keep doing your weekly claims tho
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Giovanni Mancini
•ESD" jail is exactly how it feels! Just frustrating because I have no idea when'I ll getout.
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NebulaNinja
I used to work for ESD (not anymore thank goodness). Here's what happens during adjudication: 1. An adjudicator reviews your initial application and employer response 2. If there's a discrepancy (like separation reason), they may contact both sides 3. The adjudicator makes a determination based on available evidence 4. You receive a written determination in your ESD account If you disagree with their decision, you have 30 days to file an appeal. The key is getting your evidence in front of them ASAP. Call or upload any documentation that proves you were laid off - termination letter, emails about the department closing, etc. This will speed up the process considerably.
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Giovanni Mancini
•Thank you for the insider perspective! I finally got through to ESD today and uploaded the termination letter. The agent said this should be enough to resolve the issue, but it might still take another week. At least there's light at the end of the tunnel now.
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Dylan Mitchell
Just checking in - any progress with your claim? Did you manage to get through to ESD?
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Giovanni Mancini
•Yes! Thank you for asking. I used that Claimyr service you suggested and got through to an actual person at ESD yesterday. They confirmed my employer incorrectly reported that I resigned, but I was able to upload my layoff notice which clearly states our entire department was eliminated. The agent put a note on my account to expedite review. She said I should see a decision within 5-7 business days. Fingers crossed!
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Sofia Morales
Great news! Once the adjudicator reviews your documentation, they should be able to make a determination quickly. If they rule in your favor, you'll receive all back payments for the weeks you've claimed. For anyone else reading this thread who's facing adjudication: the most common delays happen when claimants don't respond promptly to ESD's requests for information. Always check your online account daily, upload requested documents immediately, and make sure to keep filing weekly claims even when payments are pending. This ensures you'll receive full backpay once approved.
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Leslie Parker
•This is such helpful advice! I wish I had known to check my account daily from the beginning - I almost missed that separation issue letter completely. For anyone else going through this nightmare, definitely save screenshots of everything and keep detailed records. The whole process is stressful enough without wondering if you missed something important. Thanks everyone for all the support and guidance!
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Omar Hassan
I went through something similar last year when my company did layoffs. The adjudication process is definitely nerve-wracking, but it sounds like you're on the right track now with uploading your termination letter. One thing that helped me was keeping a detailed log of all my interactions with ESD - dates I called, reference numbers, who I spoke with, etc. It made follow-up calls much easier. Also, if you haven't already, make sure you're documenting your job search activities thoroughly each week. Even though you're in adjudication, you still need to meet those requirements to qualify for benefits once approved. Hang in there - it's frustrating but most legitimate claims do get resolved eventually!
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Jamal Anderson
•That's really smart advice about keeping a log! I wish I had started doing that from the beginning. I've been so scattered trying to remember what different agents told me. I'm definitely going to start tracking everything now, especially since I might need to make follow-up calls. And yes, I've been staying on top of my job search requirements even though it feels pointless while everything is pending. Thanks for the encouragement - it's good to hear from someone who made it through to the other side!
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Evelyn Rivera
I'm going through the exact same thing right now! Filed in early January after my retail job cut hours to basically nothing, and I've been stuck in adjudication for 3 weeks. My employer is claiming I "voluntarily reduced my availability" but that's not true - they just stopped scheduling me for shifts. It's so frustrating because I can see other people getting their benefits while I'm just sitting here waiting. I've been doing the weekly claims religiously and keeping up with job searches, but my savings are running out fast. Reading through all these comments gives me hope that it will eventually get resolved, but man this process is brutal when you're already stressed about money. Thanks for posting this - it helps to know I'm not alone in this mess!
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Jacob Smithson
•I'm so sorry you're dealing with this too! The "voluntarily reduced availability" claim from your employer sounds like complete BS - if they stopped scheduling you, that's constructive dismissal, not you choosing to work less. I went through something similar where my employer tried to twist the facts. Definitely make sure you have any documentation about your original availability and how they stopped giving you shifts. Text messages, emails, your original job application showing your availability - anything that proves you were willing and able to work but they just weren't scheduling you. It's maddening how employers try to get out of paying into the unemployment system they're supposed to contribute to. Keep fighting it - you deserve those benefits!
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Chris Elmeda
I'm so sorry you're going through this stress! Adjudication is unfortunately very common and can feel overwhelming when you're already dealing with job loss. From what I've seen in this community, it typically means there's a discrepancy between what you reported and what your employer told ESD about your separation. The good news is that most legitimate layoff cases get resolved in your favor once ESD reviews the evidence. Since you mentioned your entire department was eliminated, make sure you have any documentation that proves this - layoff notices, company-wide emails about restructuring, anything that shows it was a business decision and not performance-related. Keep filing those weekly claims no matter what - this is crucial for getting backpay when you're approved. I know the waiting is agonizing, especially with bills piling up, but hang in there. Many people in this community have been through the same process and came out the other side. You're not alone in this!
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Malik Johnson
•Thank you so much for the encouragement! It really does help to hear from people who understand what this process is like. I do have the official layoff notice that was sent to all affected employees, plus some internal emails about the department restructuring that led to the eliminations. I uploaded everything when I finally got through to ESD yesterday, so hopefully that will be enough to clear things up. The waiting is definitely the hardest part - every day feels like forever when you're watching your bank account get smaller. But reading everyone's experiences here gives me hope that this will eventually work out. I'll keep filing those weekly claims and try to stay patient. Thanks again for taking the time to offer support!
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PaulineW
I've been lurking in this community for a while and finally decided to create an account because I'm going through the exact same situation! Filed my claim in mid-January after getting laid off from a tech startup (they ran out of funding), and I've been stuck in adjudication for almost 4 weeks now. Reading through everyone's experiences here has been incredibly helpful - especially learning that I need to keep filing weekly claims even while everything is pending. I was starting to wonder if I should stop since nothing was happening anyway. The part about employers sometimes lying about separation reasons really opened my eyes too. I just assumed ESD would take my word for it, but now I'm wondering if my former employer said something different. The financial stress is real though. I've been living off credit cards for the past month and it's terrifying. But seeing that so many people here eventually got their benefits (with backpay!) gives me hope. Thank you all for sharing your stories - it helps to know we're not going through this alone. I'll definitely be more active in checking my ESD account daily now and will upload any additional documentation I can find about my layoff. This community is a lifesaver during such a stressful time!
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Amara Eze
•Welcome to the community, and I'm so sorry you're dealing with this stress too! Four weeks in adjudication is rough, especially when you're running up credit card debt just to survive. You're absolutely doing the right thing by continuing to file weekly claims - that's crucial for getting all your backpay once this gets resolved. Since you mentioned it's a tech startup that ran out of funding, that should actually work in your favor during adjudication since it's clearly a business closure rather than anything performance-related. Do you have any emails or company announcements about the funding situation or layoffs? Those could be really helpful if ESD needs additional documentation. The waiting game is absolutely brutal when bills are piling up, but hang in there! From what I've seen in this community, legitimate layoff cases like yours usually do get approved eventually. Keep documenting everything and checking your account daily. You've got this, and we're all here to support each other through this nightmare of a process!
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Dmitry Smirnov
I've been following this thread since I'm in a similar situation, and wanted to share what worked for me. I was in adjudication for 5 weeks after my restaurant job ended (they claimed I was a "no-show" but I actually had COVID and provided doctor's notes). The key thing that finally moved my case forward was being super proactive about documentation. I didn't just wait for ESD to ask for more info - I kept uploading anything that supported my case. Medical records, text messages with my manager about being sick, even a screenshot of the positive COVID test result. Also, for anyone struggling to get through on the phone, I found that calling right at 8:00 AM on Tuesdays had the best success rate. Took me about 20 tries over different days, but I finally got through to someone who could actually look at my case and explain what was happening. The financial stress during this waiting period is absolutely horrible, but try to remember that if you were legitimately laid off (which it sounds like you were), the system is designed to eventually work in your favor. It's just painfully slow. Keep fighting for what you're entitled to!
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Henrietta Beasley
•This is such valuable advice! The proactive documentation approach makes so much sense - waiting for them to ask for more info just adds to the delays. I never thought about uploading everything preemptively, but that's brilliant. And the Tuesday 8 AM tip is gold - I've been calling randomly throughout the week with no luck. I'm definitely going to try that timing next week. It's encouraging to hear from someone who made it through a complicated case like yours (the COVID situation sounds like a nightmare to prove). Your point about the system eventually working for legitimate cases is exactly what I needed to hear today. Sometimes it feels like they're just trying to wear us down until we give up, but I'm not giving up! Thanks for taking the time to share what worked for you.
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Natasha Ivanova
I'm so sorry you're going through this - adjudication is one of the most stressful parts of the unemployment process, especially when you're already dealing with the anxiety of job loss and financial pressure. From reading your situation, it sounds like your employer may have disputed the reason for your separation, which is unfortunately pretty common. Since you mentioned your entire department was eliminated, you should be in a good position once ESD reviews the facts. The key is getting your documentation in front of them as quickly as possible. A few things that might help while you wait: - Keep filing those weekly claims religiously, even though it feels pointless - Document everything - save screenshots, keep notes of phone calls - Look into local food banks or assistance programs to help stretch your budget - Consider reaching out to 211 (dial 2-1-1) for resources in your area I know the waiting is absolutely brutal when rent is due, but most legitimate layoff cases do get resolved eventually. You're doing everything right by staying on top of it and seeking help. This community has been through it all and we're here to support you through this nightmare of a process!
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Saleem Vaziri
•Thank you so much for all the practical advice! I hadn't thought about reaching out to 211 or local food banks - I've been so focused on trying to resolve the ESD situation that I didn't consider other resources that could help in the meantime. That's really smart thinking. I've definitely been documenting everything now after reading everyone's experiences here. It's amazing how much this community has helped me understand the process and feel less alone in dealing with it. The waiting is still terrible, but knowing that others have made it through similar situations gives me the strength to keep pushing forward. I'll look into those local resources today - every little bit helps when you're trying to make your savings stretch!
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Xan Dae
I'm really sorry you're dealing with this stressful situation! Adjudication basically means ESD is reviewing conflicting information about your claim before they can approve or deny benefits. Since you were legitimately laid off when your department was eliminated, you should be fine once they sort through the details. A few things that might help speed things up: - Check your ESD account daily for any letters or requests for information - If you have any documentation about the layoffs (termination letter, company emails about restructuring, etc.), upload them ASAP - Keep filing your weekly claims no matter what - you'll get backpay for all approved weeks once this resolves The phone lines are brutal, but if you can get through, they can sometimes expedite cases when you provide clear documentation. I know the financial stress is overwhelming when you're watching your savings disappear, but most people in similar situations do eventually get their benefits approved with full backpay. Hang in there - this process is designed to be thorough but it usually works out for legitimate claims like yours. You're definitely not alone in dealing with this nightmare!
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Finnegan Gunn
•This is really solid advice! I went through adjudication last year and can confirm that having clear documentation makes all the difference. Since you mentioned your whole department was eliminated, that's actually one of the clearest cases for approval - it's obviously not performance-related or voluntary. The fact that you already uploaded your termination letter should really help speed things along. I know the waiting feels endless when bills are stacking up, but try to stay positive. Most people I know who were legitimately laid off got approved within a week or two once they provided the right documentation. Keep doing those weekly claims and checking your account daily - you're doing everything right!
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Ella Russell
I'm going through adjudication right now too and it's absolutely nerve-wracking! I filed in late January after my consulting firm eliminated my position due to budget cuts, and I've been waiting for 3 weeks now. Like you, I had no idea what adjudication meant when it first appeared on my account - the ESD website really doesn't explain these things clearly at all. After reading through all these comments, I'm realizing I need to be way more proactive about checking my Letters section and uploading documentation. I have my termination letter and some emails about the company restructuring, so I'm going to get those uploaded today. The part about employers sometimes disputing the separation reason really concerns me - I just assumed everything would be straightforward since it was clearly a layoff. The financial stress is real though. I've been stretching my emergency fund for weeks and starting to panic about upcoming bills. It's somewhat comforting to see that most people here eventually got their benefits approved with backpay, but the waiting period is brutal when you're already dealing with job loss stress. Thanks for sharing your experience - it really helps to know others are going through the same thing. Keeping my fingers crossed that both our cases get resolved soon!
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QuantumQueen
•I'm so sorry you're dealing with this too! Three weeks feels like forever when you're watching your emergency fund drain away. You're absolutely right to upload that documentation today - from everything I've read in this thread, being proactive with paperwork seems to make a real difference in how quickly cases get resolved. The fact that you have both the termination letter AND emails about restructuring should really strengthen your case. It sounds like your situation is very similar to the original poster's with a clear business decision to eliminate positions rather than anything performance-related. That usually works in our favor once ESD reviews everything. I know the waiting is absolutely brutal, but seeing how many people here eventually got approved with full backpay gives me hope for both of us. Keep filing those weekly claims and stay strong - we'll get through this nightmare process eventually!
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