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First time claimant - What does 'adjudication in progress' mean on my ESD account?

I lost my job at a marketing agency unexpectedly on December 15th and filed for unemployment the same week. I've been faithfully submitting my weekly claims (5 weeks now), but all of them just say 'pending' in my ESD account. Today I logged in and noticed something new - it says 'adjudication in progress' next to my claim status. I have no clue what this means or if I need to do something? Is this good news or bad news? The ESD website is super confusing and I can't get through on the phone no matter what time I call. My savings are almost gone and I'm getting really worried about making rent next month. This is my first time dealing with unemployment and I'm completely lost. Any help would be greatly appreciated!

NebulaNinja

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Adjudication means ESD is investigating something about your claim that needs to be resolved before benefits can be paid. Usually it's because your employer disputed something - maybe the reason you were separated from your job. It's normal but unfortunately can take several weeks to resolve. You should have received a notice in your ESD portal explaining what issue they're investigating. Check under 'Letters' in your account.

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Thank you! I just checked my Letters section and found something about 'separation issue' from two weeks ago that I completely missed. So I guess my employer is saying I wasn't laid off? But I definitely was - they eliminated my entire department! Should I call ESD to explain my side?

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hang in there!! i was in adjudication for like 6 weeks last spring lol. it suuuuucks but keep filing every week even tho nothing is happening. when they finally approve you (IF they do) youll get all the back pay at once

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OMG 6 weeks?! I can't wait that long - I have bills due! Did you do anything to speed up the process?

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Dylan Mitchell

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Yes, definitely call them! You need to make sure your side of the story is heard. Your employer might have reported something different about why you were let go. If they're claiming misconduct or voluntary quit, you could be denied benefits. The problem is actually getting through to ESD on the phone - it's nearly impossible these days. I was in adjudication for 4 weeks and kept getting the automated hang-up message every time I called. I finally used this service called Claimyr (claimyr.com) that got me through to an actual person at ESD in under an hour. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Once I explained my situation to the claims agent, they were able to expedite my adjudication and I had my benefits within a week. Definitely worth it when rent is on the line!

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Sofia Morales

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I want to add some important context here. Adjudication is ESD's standard investigation process when there's a question about eligibility. The most common issues are: 1. Separation reason (quit vs. fired vs. laid off) 2. Ability and availability for work 3. Job search compliance 4. Earnings reporting accuracy If your employer disputed that you were laid off, ESD has to investigate before paying benefits. While waiting for adjudication to complete, it's CRITICAL that you: - Continue filing weekly claims without fail - Complete and document 3 job search activities each week - Respond to ANY requests for information from ESD immediately - Check your online account messages and letters daily Adjudication can take 3-8 weeks depending on complexity and current caseload, but contacting them can sometimes expedite the process.

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Dmitry Popov

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my friend had the same thing happen and it turns out her boss told ESD she quit! she had to send them emails proving she was actually laid off. check ur letters tab

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That's exactly what happened to me! Just got off the phone with ESD (finally!) and they said my employer is claiming I resigned, which is completely false. I'm sending in copies of the layoff notice we all received when they closed our department. This is so frustrating.

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Ava Garcia

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ADJUDICATION IS A NIGHTMARE!!! I was stuck there for TEN WEEKS while they "investigated" whether I was eligible. Meanwhile bills piled up, credit cards maxed out, had to borrow money from family. The whole system is designed to PREVENT you from getting benefits that YOU AND YOUR EMPLOYER paid into!!! When I finally got approved they backdated the payments but by then I was already behind on EVERYTHING!! The worst part is you can't even get a human on the phone to explain what's happening!!!!

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omg i know right??? i literally called 37 times one day and never got through. its like they want us to give up

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StarSailor}

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Adjudication means ur in ESD jail lol. I was there for 3 weeks then magically one day it fixed itself. Keep doing your weekly claims tho

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"ESD jail" is exactly how it feels! Just frustrating because I have no idea when I'll get out.

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NebulaNinja

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I used to work for ESD (not anymore thank goodness). Here's what happens during adjudication: 1. An adjudicator reviews your initial application and employer response 2. If there's a discrepancy (like separation reason), they may contact both sides 3. The adjudicator makes a determination based on available evidence 4. You receive a written determination in your ESD account If you disagree with their decision, you have 30 days to file an appeal. The key is getting your evidence in front of them ASAP. Call or upload any documentation that proves you were laid off - termination letter, emails about the department closing, etc. This will speed up the process considerably.

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Thank you for the insider perspective! I finally got through to ESD today and uploaded the termination letter. The agent said this should be enough to resolve the issue, but it might still take another week. At least there's light at the end of the tunnel now.

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Dylan Mitchell

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Just checking in - any progress with your claim? Did you manage to get through to ESD?

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Yes! Thank you for asking. I used that Claimyr service you suggested and got through to an actual person at ESD yesterday. They confirmed my employer incorrectly reported that I resigned, but I was able to upload my layoff notice which clearly states our entire department was eliminated. The agent put a note on my account to expedite review. She said I should see a decision within 5-7 business days. Fingers crossed!

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Sofia Morales

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Great news! Once the adjudicator reviews your documentation, they should be able to make a determination quickly. If they rule in your favor, you'll receive all back payments for the weeks you've claimed. For anyone else reading this thread who's facing adjudication: the most common delays happen when claimants don't respond promptly to ESD's requests for information. Always check your online account daily, upload requested documents immediately, and make sure to keep filing weekly claims even when payments are pending. This ensures you'll receive full backpay once approved.

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