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Zoe Papadakis

ESD weekly claim stuck on 'Processing-Web' for over 48 hours - normal or problem?

I got laid off from my restaurant job on March 7th and filed my initial claim on March 14th. For that first week, my claim showed 'exceeded earnings' because I had some final hours to report - no surprise there. But I'm confused about my second weekly claim that I submitted on Sunday night. It's been showing 'Processing-Web' status for over 48 hours now, even though when I hover over that status it says it should only take 'up to 48 hours.' I've never applied for unemployment before so I don't know if this is normal or if something's wrong with my claim. Should I be worried? Do I need to call ESD? Any advice would be really appreciated!

Jamal Carter

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Don't worry too much yet. Those 'up to 48 hours' timelines aren't always accurate, especially if you're a first-time claimant. New claims often take a bit longer because ESD's system is doing verification checks on your identity and employment history. I'd give it until at least Friday before getting concerned. If it still says 'Processing-Web' by Monday, then you might want to contact them.

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Zoe Papadakis

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Thank you, that's reassuring! Is there anything I should be doing in the meantime? I'm worried if I miss something important my benefits will be delayed even longer.

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mine was stuck in Processig for 4 days before it changed to paid!! ESD is alwys slow especially for new claims. just keep checking ur eServices account

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Zoe Papadakis

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That's good to hear it eventually went through for you. Did you get any kind of notification when it changed, or did you just have to keep checking the website?

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Mei Liu

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What you're experiencing is actually quite common with first-time unemployment claims. The ESD system has several verification stages your initial claim goes through:\n\n1. Initial processing (the 'Processing-Web' status)\n2. Identity verification \n3. Employment history verification\n4. Monetary eligibility determination\n\nThe 48-hour guideline is just that - a guideline. It often takes 3-5 business days for new claims to move from 'Processing-Web' to the next status. As long as you continue filing your weekly claims on time (every week between Sunday and Saturday), you'll be paid for all eligible weeks once your claim is fully processed.\n\nOne important thing to check: make sure your identity verification is complete. Log into your account and see if there's any alert about needing to verify your identity. Sometimes that step gets stuck without notification.

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this happened to me too!!! my claim was stuck for like a week and turned out i needed to upload ID docs but they never emailed me or anything!! def check for that

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Amara Chukwu

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everyone I know who applied recently had to wait way longer than 48 hrs. the whole system is messed up right now. my sister waited 2 weeks before her first payment

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This just isn't accurate. The system isn't \

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Amara Chukwu

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lol ok whatever you say but im just telling what happened to ACTUAL PEOPLE I KNOW who just applied but sure believe the \

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I had EXACTLY the same problem in January when I got laid off from construction work due to the weather. My first claim went through fine but then my second weekly claim got stuck on

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Zoe Papadakis

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Thank you for sharing that resource! I'll definitely keep it in mind if I can't get this resolved by early next week. Did you have to provide any special information when you finally reached someone?

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Mei Liu

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One more thing to check - did you answer \

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Zoe Papadakis

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I did answer yes to changing my address because I moved apartments last month, but everything else was answered no. And I definitely reported my 3 job search activities. Maybe the address change is causing the delay?

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anyone else notice the website is ALWAYS slowest on mondays and tuesdays?? probably cuz everyone files on sunday night lol

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If your claim is still showing \

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Zoe Papadakis

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Thank you for the detailed advice! I've checked my eServices inbox and I don't see any monetary determination letter yet. I'll try calling tomorrow morning as soon as they open if the status hasn't changed by then.

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the ESD website SUCKS so bad, sometimes u have to refresh like a million times to see updates, did u try that?

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Zoe Papadakis

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I've been refreshing pretty regularly throughout the day, using both my phone and laptop just to be sure. Still stuck on the same status unfortunately.

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Jamal Carter

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Good news is that even if there is a delay in processing, you'll still receive all the benefits you're entitled to, including for the weeks when your claim was processing. As long as you keep filing your weekly claims on time (even while the first one is still processing), you won't lose any eligible benefits.\n\nAnd just to set expectations - your first payment will likely be delayed compared to future payments. Once your claim is fully established in the system, weekly claims typically process much faster. Many people see their weekly claims move from submission to paid status within 48-72 hours after the initial claim is fully processed.

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Zoe Papadakis

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Update: My claim status finally changed to \

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