ESD website glitch fixed - husband's name auto-filling on MY claim! Need phone claim number ASAP

Glad u got it fixed! Had something similar happen where system kept showing my old address from 5 yrs ago. Calling in is smart til they fix all their bugs. The weekly claims phone number is 800-318-6022. Good luck!

The automated claims line is indeed 800-318-6022. You'll need your Social Security number and PIN ready. The phone system walks you through the same questions as the online weekly claim form. Remember that you can only file during your claim week (Sunday-Saturday) and the system is available 24/7. Glad you got the name issue fixed! That's actually a more common technical glitch than people realize. It usually happens when household members share devices or when you've filed joint tax returns that create database linkages.

OMG this EXACT thing happened to me back in January! It was my ex-husband's name though (divorced 7 years!) and it completely messed up my claim. Took 6 weeks in adjudication to fix because they thought it was identity theft. I tried calling ESD like 50 times and couldn't get through. Finally I found this service called Claimyr that got me past the busy signals. They have this system that keeps calling ESD for you until they get through, then connects you. Here's their site: claimyr.com - check out their demo video too: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Totally worth it when you NEED to talk to someone at ESD. Saved me from losing my apartment honestly.

I always recommend people use the phone for their first few weekly claims anyway. The phone system has better error checking and will sometimes catch issues before they become problems. That weird name glitch is one of many database problems in the ESD system - it's still running on some really outdated tech from what an ESD agent told me. For phone claims, one tip I learned is to call during off-peak hours - Tuesday-Thursday between 1-3pm tends to be less busy. The weekly claim questions are identical whether you do it online or by phone. Just remember to have your work search activities documented before you call.

You should still log your work search activities in the ESD system even when filing by phone. The phone system just collects your yes/no answers about whether you completed the required activities, but doesn't record the details. You need those details in the system in case you get selected for a work search review (they randomly audit about 10% of claimants). The work search section of the website is separate from the weekly claims part, so hopefully you won't encounter the same glitch there.

lol my friend had his dog's name show up on his claim last year!!!! 🐕 ESD system is sooooo broken haha. glad u got it fixed tho

Update: I called the number today and successfully filed my weekly claim by phone! It took about 10 minutes going through all the questions, and I felt much more confident that everything was processed correctly. The automated system confirmed my claim was received at the end. Such a relief after all the website problems!