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Carmen Flores

ESD identity verification putting my claim in adjudication - will I be disqualified?

I filed for unemployment two weeks ago after being laid off from my warehouse position. My claim is now showing 'adjudication in progress' for identity verification issues. The ESD website says I need to wait for them to review my documents, but I'm really confused about what this means for my claim status. Does being in adjudication for identity verification mean my claim is already disqualified? Or is this just a normal part of the process? I uploaded my driver's license and SSN card through the secure message portal like they asked, but haven't heard anything back. This is my first time filing for unemployment and I'm getting worried about bills piling up while waiting.

Andre Dubois

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Being in adjudication for identity verification doesn't mean you're disqualified! It's actually a pretty standard verification process, especially for first-time claimants. The ESD is just confirming you are who you say you are before they start paying benefits. Think of adjudication as an investigation period, not a denial. They're reviewing the documents you submitted, which can take some time (2-6 weeks unfortunately). Just keep filing your weekly claims while you wait, even though they'll show as 'pending' until the ID verification is complete.

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Carmen Flores

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Thank you so much! That's a relief to hear. Do you know if there's anything else I should be doing while I wait? Should I be submitting job search activities even though I haven't been approved yet?

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CyberSamurai

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omg same boat here! my identity stuff has been in adjudication for 3 weeks now. so stressful!!

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Carmen Flores

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3 weeks?! That's so long... are you still filing your weekly claims even though you're waiting?

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Just to add some clarity here: adjudication simply means your claim needs additional review before benefits can be paid. Identity verification is one of the most common reasons for adjudication, especially since 2021 when ESD increased their fraud prevention measures. While in adjudication: - KEEP filing your weekly claims - Make sure your contact info is up-to-date in eServices - Complete your job search activities (yes, 3 per week) and document them - Check your ESD account messages regularly If they need additional documentation, they'll request it through your eServices account. A claim in adjudication is NOT disqualified - that's a different status entirely that happens after a decision has been made.

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Jamal Carter

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wait do we seriously need to do job search stuff BEFORE the claim is even approved?? that seems like extra work for nothing if they end up denying you

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Mei Liu

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After trying to deal with this exact issue last month, I finally got through to an ESD representative using Claimyr (claimyr.com). They can get you connected to an actual ESD agent who can check your claim status and sometimes even expedite the identity verification. Saved me weeks of waiting. Check out their demo: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3

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Carmen Flores

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I've been trying to call for days without luck! I'll look into this, thanks for the tip.

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THE WHOLE SYSTEM IS BROKEN!!!! I was stuck in "identity verification" for SEVEN WEEKS in 2024 and nobody would tell me what was happening. ESD is DESIGNED to make people give up. They WANT you to get frustrated and stop filing so they don't have to pay you. KEEP CALLING THEM EVERY DAY until someone helps you!!!

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Amara Nwosu

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That's not entirely accurate. While the system can be frustrating, identity verification is actually a crucial fraud prevention measure. In 2022-2023, ESD prevented over $800 million in fraudulent payments through these verification steps. It's not designed to make people give up - it's designed to protect the system, even if the implementation is flawed.

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Jamal Carter

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my cousin had this happen last year and she just kept filing every week and eventually they approved her and she got all the back pay at once. it was like $4700 all at once lol

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Carmen Flores

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That would be amazing! I'm definitely going to keep filing. Thanks for sharing that positive outcome!

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Amara Nwosu

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As others have mentioned, adjudication is different from disqualification. Here's what's actually happening behind the scenes: 1. When you filed, ESD's system flagged your claim for identity verification (this is routine for many first-time claimants) 2. Your claim is placed in an adjudicator's queue to review your uploaded documents 3. The adjudicator will compare your documents to the information in your application 4. If everything matches, they'll remove the hold and your pending payments will be released If there are any issues, they might contact you for additional documentation. Make absolutely sure you're checking both your eServices messages AND your personal email daily. If it goes beyond 3-4 weeks without resolution, that's when I'd recommend trying to contact them directly. And yes - definitely continue your job search activities and document them properly while you wait.

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CyberSamurai

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do they ever actually look at the job search logs tho? i feel like im just wasting time filling those out

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Carmen Flores

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I really appreciate everyone's advice! I'm definitely going to keep filing my weekly claims and start documenting my job search activities. It sounds like the identity verification is just part of the normal process, even if it's frustrating to wait. I'll try to be patient for a few more weeks before I panic. If I don't hear anything by week 4, I might try that Claimyr service to get through to someone directly. Thanks again for all the helpful information!

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That's a good plan. One more tip: when you document your job search activities, be very specific. Include the company name, position, contact information, application date, and follow-up actions. ESD can audit these records up to a year later, so thoroughness now saves headaches later. Good luck!

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NebulaNova

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Just want to echo what others have said - identity verification adjudication is totally normal! I went through this exact same thing about 6 months ago when I filed after losing my retail job. It took about 5 weeks for them to clear my identity verification, but once they did, I got all my back pay deposited within 2 business days. The waiting is the hardest part, but definitely keep filing those weekly claims even though they'll show as pending. I made the mistake of not doing my job search activities the first couple weeks thinking "what's the point if I'm not approved yet" but thankfully someone on here told me to start doing them right away. Stay patient and keep checking your messages - you've got this!

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Nia Thompson

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Thank you for sharing your experience! It's really encouraging to hear from someone who went through the exact same situation. 5 weeks does sound long but knowing you got all the back pay at once makes it feel more worth the wait. I'm definitely going to make sure I stay on top of the job search documentation from the beginning - sounds like that was a smart move to start right away even while waiting for approval. Did you have to do anything special to get the back pay released so quickly once they cleared your identity, or did it just happen automatically?

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Asher Levin

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That's so reassuring to hear! 5 weeks feels like forever when you're waiting, but knowing there's a good outcome at the end helps. I'm glad I asked this question because everyone's advice has been really helpful. I'm going to start my job search documentation right away - better safe than sorry. Thanks for sharing your positive experience, it gives me hope that this will all work out!

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Tyrone Hill

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I'm going through the exact same thing right now! Filed about 10 days ago after my restaurant closed down and my claim went into adjudication for identity verification too. Reading all these responses is super helpful - I was starting to panic thinking I did something wrong with my application. It's good to know this is just a normal part of the process, even though the waiting is stressful when you're worried about rent and bills. I've been filing my weekly claims like everyone suggested, but I wasn't doing the job search activities yet. Definitely going to start tracking those this week! Thanks to everyone who shared their experiences - it really helps to know other people have gone through this and come out the other side with their benefits approved.

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Amara Nnamani

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I'm in a really similar situation! Just filed last week after getting laid off from my office job and seeing that "adjudication in progress" status made my heart sink. But reading through all these responses has been such a relief - it sounds like this identity verification thing is way more common than I thought, especially for first-time filers like us. I was also making the mistake of not doing job search activities yet because I figured "why bother if I'm not even approved?" but now I know better. Going to start documenting everything properly this week. The waiting is definitely nerve-wracking when bills are due, but it's encouraging to hear from people who actually made it through the process and got their back pay. Thanks for posting about your experience too - it helps to know we're not alone in this!

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I just wanted to add my recent experience to hopefully help ease some worries! I went through identity verification adjudication about 3 months ago after being laid off from my manufacturing job. It took exactly 4 weeks from start to finish, and like others mentioned, I got all my back pay in one lump sum once it was approved - ended up being around $3,200 which was such a relief! The key things that helped me get through it: 1) I kept filing every single weekly claim even though they showed "pending" 2) I did my 3 job search activities each week and documented everything super detailed 3) I checked my eServices messages twice a day religiously. Around week 3, they actually sent me a message asking for one additional document (a paystub from my last employer) which I uploaded same day, and that seemed to speed things up. The waiting is absolutely brutal when you're stressed about money, but try to stay patient - the system really does work, it's just slow. Keep doing everything you're supposed to do and you'll get through this!

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This is exactly what I needed to hear! Your timeline and the fact that you got $3,200 in back pay gives me so much hope. I'm definitely going to follow your advice about checking eServices messages twice daily - I've only been checking once a day so far. It's smart that you uploaded that additional document the same day they requested it. I'm going to make sure I'm super responsive if they ask for anything else from me. The detailed job search documentation advice is noted too - I'll make sure to be really thorough with company names, positions, dates, everything. Thanks for taking the time to share your success story, it really helps calm my nerves about this whole process!

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Ethan Brown

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I'm currently going through this same identity verification adjudication process - filed about 3 weeks ago after my temp contract ended and I've been in "adjudication in progress" status ever since. Reading through everyone's experiences here has been incredibly reassuring! I was definitely starting to spiral thinking something was wrong with my application, but it sounds like this is just the normal (albeit slow) process for first-time claimants like myself. I've been filing my weekly claims religiously and just started doing the job search activities after reading the advice here. One thing I'm curious about - for those who successfully got through this process, did ESD send you any kind of notification when the identity verification was complete, or did you just notice the status change when you logged into your account? I'm checking eServices probably way too often but I don't want to miss anything important! Thanks to everyone for sharing their stories and advice - it's so helpful to know we're not alone in dealing with this stressful waiting period.

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