ESD claim showing 'waiting for further information' but no way to submit - employer issue?

Yes, this is actually pretty normal! When it says "waiting for further information" but doesn't give you any way to submit more info, it typically means they're waiting on verification from your employer. Your employer has 10 business days to respond to ESD about your separation. Most of the time, your claim will stay in this status until either: 1) your employer responds, or 2) the 10-day timeframe expires. I'd give it at least another 5-7 business days before getting too concerned. Make sure you're still filing your weekly claims during this time - that's super important!

had the same thing last month took FOREVER!!! my boss was being a jerk and took all 10 days to respond and then ESD took another week to process everything. almost couldn't make rent

it's not always the employer they might be validating your identity if you haven't had an unemployment claim before. i went through this and just had to wait. make sure u keep filing every week even if its pending!!!!!!!!

This is definitely part of ESD's normal process. When a claim shows "waiting for further information" with no action items for you, it means one of three things: 1. They're waiting for employer response (most common) 2. They're doing internal verification of your identity documents 3. They're cross-checking with other state systems During this time, you MUST continue filing your weekly claims, even though they won't pay out until the pending issue is resolved. If you don't file weekly claims, you'll lose those weeks of benefits permanently. If it stays in this status for more than 14 days, then it's worth trying to contact ESD. Their phone lines are absolutely swamped though, so prepare for a frustrating experience.

I'm going through the EXACT same thing right now!! Filed two weeks ago after getting laid off from my restaurant job, and I'm stuck with "waiting for further information" but nothing to upload. So frustrating! Let me know if yours gets resolved and I'll do the same.

I had this issue back in January. My claim was stuck in pending for almost 3 weeks because my employer didn't respond right away. What finally worked was getting through to an actual ESD agent who could explain exactly what was happening and nudge things along. I wasted SO much time trying to call the regular ESD number and getting disconnected or waiting for hours. Then someone told me about Claimyr (claimyr.com) - it's a service that basically holds your place in line and calls you back when an agent is available. They have a video demo at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 that shows how it works. Seriously saved my sanity and the agent I spoke with was able to see that my employer hadn't responded and pushed my claim through after verifying my info.

lot of people think theres something wrong with there claim BUT its nromal part of the process. ESD always says waiting for info when they checking with employer. just be patient and dont miss any weekly claims

UPDATE: My claim just got approved today! It took exactly 11 business days from when I first applied. Looks like my employer responded right at the end of their 10-day window. Thanks everyone for the advice and support!