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ESD demanding work search appointment after retiring during standby period - Why wait for another letter?

I was on standby unemployment until April 28, 2025, and made the decision to retire early instead of returning to work when my standby period ended. I've sent ESD three separate messages through eServices notifying them about my retirement decision. Now I've received a letter scheduling a mandatory WorkSource appointment because I didn't complete the required work search activities. When I called the ESD customer service line (after 2 hours on hold!), I explained that I'm permanently retiring and won't be looking for work anymore. The agent told me to just wait until I receive ANOTHER letter asking why I missed the appointment, and THEN respond that I've retired. This seems like a ridiculous bureaucratic runaround! Why do I have to wait for yet another letter when I've already informed them multiple times about my retirement? Has anyone else dealt with this when retiring while on unemployment? I'm worried they'll try to disqualify me for benefits I already received during my legitimate standby period.

Kolton Murphy

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You've got to follow their process unfortunately, even when it seems redundant. When you retire while on UI, you need to formally report that you're no longer able and available for work. Since you were on standby, the system automatically starts tracking work search requirements once that expires, which is why you're getting these notices. The agent is correct - you'll need to respond to the formal inquiry letter explaining your retirement. This creates the proper documentation in their system. Make sure to keep copies of all your previous notifications too, just in case.

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Jackson Carter

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Thanks for explaining. It's still frustrating that I have to wait for ANOTHER letter when I've already told them three times! Do you know if there's any risk they'll try to get back money they already paid me during my standby period? That's what I'm really worried about.

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Evelyn Rivera

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same thing happend to me last year when i decided to go back to school instead of looking for work. had to wait for like 3 different letters before everything got sorted out. esd is so slow with everything!!

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Jackson Carter

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Did they ever try to make you pay back benefits from before you stopped looking for work? That's my biggest concern.

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Julia Hall

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This is EXACTLY why I hate dealing with ESD!!! Their whole system is designed to be as difficult and confusing as possible. I bet if you don't respond to their stupid letter they'll try to claim you owe them all the money back too. They did that to my cousin when he moved out of state - demanded $7,200 back because he didn't jump through all their hoops in exactly the right order. The system is BROKEN!!

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Arjun Patel

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While the ESD system can definitely be frustrating, they do need specific documentation in their system to properly close out a claim. If OP follows the correct procedure by responding to the formal letter, they shouldn't have any issues with benefits already received during a legitimate standby period. The important thing is to not ignore any correspondence and to clearly document that they've retired.

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Jade Lopez

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I had SO much trouble reaching ESD by phone when I had a similar issue (though I was starting my own business, not retiring). After days of calling and getting disconnected, I used Claimyr and got through to an agent in about 15 minutes. They have a service that helps you get past the ESD phone system and connects you with an actual human. Check out their video at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 or their website claimyr.com. Saved me so much frustration and the agent I spoke with was able to add notes to my account about my situation.

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Tony Brooks

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does this actually work? i've tried calling esd like 20 times and they always hang up on me or disconnect

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Jade Lopez

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To actually address your question - the reason they want you to wait for the letter is because that letter will have a specific format for you to respond with the exact information they need to properly code your claim as closed due to retirement. When you just call or send messages, those often don't get properly documented in their system. The letter response goes directly to the adjudication team that handles these specific situations.

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Jackson Carter

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Thanks for explaining that - makes a little more sense now, even if it's still annoying to wait for more mail. I appreciate the clarification!

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ugh i kno how u feel ESD is the WORST with ther stupid letters. my mailbox was overflowing with them when i was on unemployment last winter!!

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Kolton Murphy

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To answer your question about them trying to get back money from your standby period - they shouldn't do that as long as you were eligible during that time. Your eligibility during standby was legitimate. It's only going forward from when you decided to retire that you become ineligible (since you're no longer able and available for work, which is a requirement for UI). Make sure when you respond to their letter that you clearly state the exact date you retired, so they know when to properly end your claim.

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Jackson Carter

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That's a huge relief. I'll make sure to be very specific about my retirement date when I respond to their letter. Thanks again for the helpful information!

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Arjun Patel

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I'm a former WorkSource specialist, and I can confirm what others have said. The specific letter you'll receive is called a "Request for Information" or sometimes a "Missed Appointment Inquiry." This document is specifically coded in their system to properly process claim closures due to retirement or other special circumstances. When you respond to this specific form, it routes directly to the appropriate department rather than going into the general message queue. If you want to be proactive, you could try visiting your local WorkSource office in person with documentation of your retirement decision, but honestly, waiting for the letter is usually faster.

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Jackson Carter

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Thank you for the insider information! I'll just wait for their letter as instructed. It's helpful to understand the "why" behind their seemingly illogical process.

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