ESD claiming I worked during weeks I didn't - just payment timing? Plus only 18 weeks of benefits?
I'm totally confused and frustrated with ESD right now. They're saying I worked during 2 weeks that I absolutely did NOT work. Looking at the dates, I realized those were just weeks when I got PAID for work I had already properly reported in previous weeks (I'm a contractor and sometimes get paid later for completed work). I've tried calling ESD about this for 3 days straight but can't get through to anyone. Has anyone dealt with this issue before? What's the best way to get this fixed? Also, my benefit letter shows I'm only eligible for 18 weeks of benefits instead of the standard 26 weeks. When I check the ESD website it says most people get 26 weeks. Is this normal? Did they reduce the number of weeks recently or is this another error I need to fight?
18 comments
Luca Esposito
You need to file an appeal right away on the work issue. This sounds like a misunderstanding about when you performed the work versus when you were paid. I had something similar happen last year. ESD sometimes confuses payment dates with work dates, especially for contractors or gig workers. You need to gather any documentation showing when you actually performed the work (contracts, emails, time tracking) versus when you received payment. For your second question - the 18 weeks instead of 26 weeks could be because of your work history. If you didn't work enough hours in your base year or had gaps in employment, they might reduce your eligible weeks. Check your monetary determination letter carefully.
0 coins
Zara Ahmed
•Thanks for the advice. I'll start gathering those emails and invoices today. Do you know if there's a specific form for this type of appeal or do I just use the general appeal process?
0 coins
Nia Thompson
OMG same thing happened to me!! They said I worked when I didn't and it was just when my direct deposit hit my account. The whole system is rigged I swear. I waited on hold for FIVE HOURS once and then they hung up on me.
0 coins
Zara Ahmed
•Five hours?! That's insane. Did you ever get it resolved? I'm worried they'll reduce my benefits or make me pay something back for these weeks they think I worked.
0 coins
Mateo Rodriguez
For the 18 vs 26 weeks question - this is based on your base year earnings. If you didn't have consistent work throughout all four quarters of your base year, you might get fewer than 26 weeks. Check your monetary determination letter - it should explain how they calculated your eligible weeks based on your earnings history. If you think there's an error, you can request a redetermination of your benefits. Regarding the work issue - you need to be very specific when filing weekly claims. There's a difference between when you perform work and when you get paid. You should always report work during the week you PERFORMED the work, not when you got paid. If you already reported correctly but ESD is still showing those weeks as worked, you need to appeal and provide documentation.
0 coins
Zara Ahmed
•I double checked my monetary determination and you're right - it shows I only had substantial earnings in 3 quarters of my base year. Looks like that's why I got 18 weeks instead of 26. At least that part isn't an error.
0 coins
GalaxyGuardian
I recommend using Claimyr to reach an ESD agent directly. After weeks of failed attempts to call ESD myself, I used their service and got through to an agent in about 30 minutes. They can help resolve issues like work date discrepancies much faster than waiting for an appeal to process. Their video demo shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 and their website is claimyr.com. Saved me so much frustration!
0 coins
Aisha Abdullah
•is this service legit? seems sketchy to pay someone just to make a phone call for you
0 coins
Ethan Wilson
I had EXACTLY this problem last month! ESD claimed I worked on 3 weeks when I actually didnt. It was just when my irregular paychecks came in from my previous job. I finally got it sorted but it was a NIGHTMARE. What worked for me: 1. I submitted an appeal through eServices (under the "Decisions" section) 2. I uploaded copies of my invoices/contracts showing WHEN I actually did the work 3. I wrote a clear explanation of contractor pay schedules vs. work performed dates It took about 3 weeks to get resolved but they did fix it and paid me for those weeks. DONT GIVE UP!!!!
0 coins
Zara Ahmed
•This is super helpful, thank you! Did you have to do a phone interview as part of the appeal process or was it all handled through uploads?
0 coins
GalaxyGuardian
@profile6 Yes, it's completely legitimate. They don't make the call for you - they basically hold your place in line and call you when they get through to an agent. Then you talk directly with ESD yourself. I was skeptical too but it saved me weeks of frustration trying to get through.
0 coins
Nia Thompson
•can confirm, my buddy used it last month when his claim was stuck in adjudication for like 2 months and got it fixed in one day
0 coins
Yuki Tanaka
To directly address your issues: 1. Work date vs. payment date - This is a common misunderstanding. ESD tracks work based on when you performed the work, not when you were paid. For contractors and freelancers, this often causes confusion. You need to file an appeal and provide documentation showing when you actually performed the work versus when you received payment. The appeal deadline is usually 30 days from the determination date, so don't delay. 2. 18 weeks vs. 26 weeks - The number of benefit weeks is calculated based on your work history during your base year (first 4 of the last 5 completed calendar quarters before your claim). If you didn't have earnings in all four quarters or if your earnings were inconsistent, you may receive fewer than 26 weeks. This is standard procedure and not an error. For the work date issue, I suggest calling the ESD appeals line directly at 360-570-5240 rather than the main line. They can often help with these specific issues more efficiently.
0 coins
Zara Ahmed
•Thanks for explaining this so clearly. I just checked and I do still have time to appeal. I'll try that appeals line tomorrow morning.
0 coins
Ethan Wilson
@profile5 They scheduled a phone interview with me about a week after I submitted all my documents. The interview only lasted about 15 minutes - they just verified a few details about when I worked vs when I was paid. Have all your documentation ready when they call!
0 coins
Zara Ahmed
•Great, that doesn't sound too bad. I'm gathering all my invoices and emails now. Thanks for the heads up about the phone interview!
0 coins
Zara Ahmed
UPDATE: I finally got through to ESD today! The agent confirmed I was right - they were looking at my payment dates instead of when I actually performed the work. They're going to correct those weeks and release the payments. For anyone with similar issues - definitely keep detailed records of when you actually do the work vs when you get paid, especially if you're a contractor or have irregular payment schedules!
0 coins
Luca Esposito
•That's great news! Glad you got it resolved. For future reference, always note the date, time and name of any ESD agent you speak with. Sometimes these corrections don't get processed right away and having that information makes follow-up much easier.
0 coins