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Any luck yet? If you're still having issues, try accessing the site using your phone but turn OFF wifi and just use cellular data. Sometimes IP addresses from certain ISPs get soft-blocked when their system is under heavy load. Worked for me!
Congratulations on your approval! Your case actually illustrates an important point about Washington's unemployment system. Under RCW 50.04.294, "misconduct" has a specific legal definition, and ordinary performance issues generally don't meet that threshold. Misconduct requires a willful or wanton disregard of the employer's interest, deliberate violations of reasonable rules, or carelessness that shows an intentional disregard of the employer's interest. Simply failing to meet increasing quotas or production standards doesn't typically qualify as misconduct unless there's evidence you were deliberately underperforming. That's why you were ultimately approved despite the employer terminating you for performance reasons.
OMG I CANT BELIEVE THE GOVERNORS OFFICE THING WORKED FOR ME TOO!!!! applied in December and nothing happened for 10 weeks, called the governors number last thursday and my claim was processed yesterday!!!!! everyone stuck in pending should try this!!!!!
wait does anyone know what happens if u miss the sunday deadline?? like if u file monday does it take longer??
Filing on Monday instead of Sunday typically delays your payment by one business day. ESD runs their payment processing in daily batches. You can file for the previous week anytime until Saturday, but the earlier in the week you file, the faster you'll get paid. Just don't miss the Saturday deadline or you'll need to request a backdated claim.
I think the whole 48 hour thing is just what they tell us. I've had it process in 24 hours sometimes and other times it takes 72+. Doesn't seem to matter if I use phone or online. Pretty sure it depends more on how busy their system is that week.
Quick question - have you uploaded your paystubs from those weeks to your ESD account? That can sometimes speed up the verification process since they can confirm your hours worked without having to contact your employer.
You can upload documents through your eServices account by going to your dashboard, selecting "Upload Documents" from the menu, and then choosing "Verification Documents" as the category. Make sure to include both paystubs showing the different locations you worked at during that 41-hour week, and it's helpful to include a brief note explaining that these relate to your current adjudication issue.
Just my 2 cents but I would do the job searches during waiting week anyway even if you don't have to. Better safe than sorry with ESD. I've been burned too many times by their weird technicalities and had to pay back benefits. Just do 3 quick applications somewhere and document them. Takes like 30 min total.
This is actually not good advice and could potentially cause problems. If you're on approved standby and you report job search activities when you're supposed to answer that you're not looking for work (because you're on standby), it can create inconsistencies in your claim that might trigger unnecessary reviews or investigations. It's best to follow the exact requirements for your specific situation rather than doing extra activities "just to be safe."
FYI - one more important thing about standby: make sure you understand the maximum duration you can be on standby. In 2025, regular standby is limited to 8 weeks maximum for most industries (12 weeks for construction during winter). If your employer told you 5 weeks but you got approved for 8, that's normal - they often approve up to the maximum allowed period. But once your standby period ends, you WILL need to start doing job searches if you're still claiming benefits. Mark your calendar for when standby ends so you're prepared!
Great to hear you got it resolved! One more tip for the future - take screenshots whenever you submit anything on the ESD website. I always tell people to document everything with screenshots showing confirmation numbers and timestamps. It's saved many of my clients when ESD claimed they never received something that was definitely submitted. Also, consider signing up for direct deposit if you haven't already. The ESD debit cards have been having their own issues lately.
UPDATE: Just wanted to share some good news! My husband's identity was verified this morning - took exactly 9 business days. All his pending payments were released at once and should hit our account in 24-48 hours according to the portal. Thanks everyone for the advice and support! For anyone else going through this: definitely keep filing those weekly claims, check your dashboard daily, and make sure your document uploads are super clear. What a relief!
My wife works for DSHS (different department but they hear things) and said ESD is migrating some payment systems this week which is causing delays across all benefit programs, not just unemployment. Apparently it's a planned update but they did a terrible job communicating it to claimants. Totally typical bureaucratic mess up! She said most payments are delayed 2-3 days but should all be processed by Thursday at the latest. Something about fiscal year reporting requirements and database merges... IDK all the technical details honestly.
See this is EXACTLY what I'm talking about!! They're doing system updates that affect THOUSANDS of people who depend on these payments but don't bother to clearly communicate?! How hard would it be to send a mass email or even put a CLEAR notification on the website? So disrespectful to those of us who depend on UI to survive!!
Jace Caspullo
That's great news! Glad to hear it worked out smoothly for you. Just keep filing those weekly claims on time and doing your job search activities, and you should be all set going forward. Wishing you the best of luck with your job search!
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Adriana Cohn
Thank you! Already have two interviews lined up for next week, so hopefully I won't need the unemployment for too long. But it's definitely a relief to have it as a safety net while I search for the right position.
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