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I just went through this exact same thing last month! My claim button disappeared right after I reported some temporary work earnings. I was completely panicked because I had no idea what was happening. Turns out it was just the system doing an automatic review of my reported earnings - took about 4 days for the button to reappear. What really helped me was calling first thing in the morning (like 8:01 AM) when they open - I actually got through after about 30 minutes on hold. The agent explained that when you report earnings for the first time or after a long period without any, it sometimes triggers a brief hold while they verify everything is legitimate. She was able to see the review was already in progress and assured me the button would be back soon. Don't panic if it doesn't come back immediately - as long as your claim status still shows active, you're probably just in a temporary review period. And definitely keep all your documentation from that one-day assignment handy in case they need it!
This is exactly what I needed to hear! Thank you so much for sharing your experience. I'm going to try calling right at 8:01 AM tomorrow like you suggested - that's a great tip about timing. It's such a relief to know that 4 days is pretty normal for this kind of review. I was worried I'd be waiting weeks like some of the horror stories you hear about ESD. I definitely have all my documentation from the one-day job saved and ready to go. Really appreciate everyone in this thread sharing their experiences - it's made this whole situation so much less stressful knowing I'm not the only one who's dealt with this!
This happened to me about 2 months ago and I was terrified! I had been filing weekly claims for months without any issues, then one day the button just vanished. Like others mentioned, it turned out to be related to reporting work earnings - I had done some odd jobs and reported them honestly, which apparently triggered an automatic review. What I learned from my experience: the system is actually "working" when this happens, it's just doing a behind-the-scenes check. In my case, it took about 5 days for the button to reappear. The scary part is how the website gives you absolutely NO indication of what's happening - no alerts, no messages, nothing. One thing that might help while you wait: try accessing your account at different times of day. Sometimes I noticed the button would briefly appear during off-peak hours (like early morning or late evening) when their servers weren't as loaded. Worth checking a few times throughout the day just in case! Hang in there - based on everyone's experiences here, it sounds like you're in good company and this will likely resolve itself soon. The fact that your claim still shows as active is definitely a positive sign.
This is so reassuring to hear from someone who went through the exact same thing! The part about the website giving zero indication of what's happening is what's been driving me crazy - you'd think they could at least put up a simple message like "Your account is under review" or something. I'm definitely going to try your suggestion about checking at different times throughout the day. That's really smart thinking about the server load affecting when things might appear. It gives me hope that maybe I'll catch it during one of those off-peak windows. Thank you for sharing your timeline too - knowing that 5 days is within the normal range helps me set realistic expectations instead of refreshing the page every hour expecting it to magically reappear!
As a new bus driver, I really appreciate all the detailed info here! One thing I'm curious about - does it matter if we're part-time vs full-time drivers? I only drive morning and afternoon routes (about 6 hours total per day) and wondering if that affects eligibility or benefit amounts.
Part-time vs full-time status doesn't affect eligibility - what matters is meeting the minimum earnings requirements during your base year. Your benefit amount will be calculated based on your total wages, so part-time drivers typically get lower weekly benefits than full-time drivers, but you can still qualify. The 6 hours daily you're working should be plenty to meet the requirements as long as you've been working consistently during the school year.
Thanks everyone for all the info. This has answered pretty much every question I had about working while on unemployment. Time to sign up for some delivery apps!
Another thing to keep in mind - make sure you understand the difference between gross and net pay when tracking your gig earnings. The apps will show you what you earned before their fees, but for unemployment reporting purposes you want to report what you actually received. So if DoorDash shows $50 in earnings but takes a $5 service fee, you'd report $45. Keep screenshots of your weekly earnings summaries from each app to make filing your claims easier.
This is super helpful! I was definitely overthinking the whole earnings calculation. So just to make sure I understand correctly - if I do Instacart and they show $75 in batch payments but keep $8 in service fees, I report the $67 that actually gets deposited? And then I don't worry about subtracting my gas money or phone data costs when reporting to Washington ESD, even though I can use those as tax deductions later?
Yes, exactly! You've got it right - report the $67 that actually hits your account after Instacart's fees, but don't subtract your gas or phone costs when filing your weekly unemployment claim. Those personal business expenses are totally separate and only matter when you file taxes next year. I learned this the hard way when I overcomplicated my first few weekly claims trying to calculate "true profit" - Washington ESD just wants to know what income you actually received from work, not your net profit after all expenses.
I'm also on H4 with EAD and was recently laid off, so this thread is incredibly timely for me! Reading through everyone's experiences has been so helpful. One question I haven't seen addressed - did anyone have issues if their employer didn't properly report their work authorization status to Washington ESD? I'm wondering if I should contact my former HR department to make sure they have my EAD information on file before I submit my claim. Also, has anyone dealt with a situation where their EAD renewal is pending while collecting benefits? My current EAD expires in a few months and I'm worried about timing.
Great questions! I actually went through the EAD renewal situation while on unemployment. Washington ESD was really understanding about it - I just had to provide documentation that my renewal was pending and show my receipt notice from USCIS. They continued my benefits without interruption as long as I could prove the renewal was filed before expiration. As for the employer reporting, I don't think you need to worry too much about that - Washington ESD primarily looks at your wage records and work authorization documents that you provide directly. But it wouldn't hurt to double-check with HR if you're concerned. The most important thing is having your own documentation ready when you file.
I'm currently on H4 EAD and this thread has been incredibly informative! One thing I wanted to add from my research is that it's worth keeping copies of all your employment documents (offer letters, paystubs, termination notice) along with your EAD documentation. I've heard that sometimes Washington ESD may ask for additional proof that you were legally authorized to work during your entire employment period, especially if there were any gaps or if you started working shortly after getting your EAD. Also, make sure your Social Security Administration records are up to date with your work authorization - sometimes there can be discrepancies that cause delays in benefit processing. Has anyone experienced issues with SSA records not matching their EAD status when filing for unemployment?
That's a really important point about keeping all employment documentation together! I hadn't thought about potential SSA record discrepancies. When I applied for my Social Security number with my H4 EAD, they made it clear that the SSA system would show my work authorization status, but I never followed up to verify it was correctly recorded. Now I'm wondering if I should check that before filing my unemployment claim. Did you end up verifying your SSA records, and if so, how did you go about doing that? Also, your point about documenting the entire employment period is smart - I started working just a few weeks after getting my EAD, so having that timeline clearly documented with dates could definitely help avoid any questions during the verification process.
Emma Garcia
I went through something similar a few months ago with a $1,200 overpayment. The most important thing is to act quickly - even if you can't reach them by phone right away, try to document that you're attempting to respond within the 15-day window. I ended up sending an email to their overpayment department explaining my situation and requesting a payment plan, which bought me some time while I kept trying to get through by phone. They were actually pretty reasonable once I finally connected - I got set up with a $40/month plan based on my income. Don't panic, but definitely don't ignore it either. The key is showing good faith effort to resolve it.
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CyberSiren
•That's really smart advice about documenting your attempts to respond within the deadline! I hadn't thought about sending an email as a backup while trying to get through by phone. Do you remember what email address you used for the overpayment department? And $40/month sounds much more manageable than what I was imagining they'd require.
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Liam Sullivan
•I found their overpayment email through the Washington ESD website - it was something like overpayments@esd.wa.gov but double-check their site to make sure you have the current address. The $40/month worked for me because I was only working part-time at the time. They base it on your actual income and expenses, so be honest about what you can realistically afford. It's better to start low and increase later than to agree to something you can't maintain. Also keep copies of everything you send them!
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Chloe Martin
I'm dealing with a similar situation right now - got an overpayment notice for $1,650 about a week ago and have been losing sleep over it. Reading through everyone's experiences here is both scary and reassuring at the same time. It sounds like the key takeaways are: 1) Don't ignore it or wait, 2) Be realistic about what payment amount you can actually sustain, 3) Get everything in writing, and 4) Consider appealing if you think there might be an error. I'm going to try calling first thing Monday morning, and if I can't get through I might look into that Claimyr service people mentioned. Thanks everyone for sharing your experiences - it really helps to know others have gotten through this successfully.
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