Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

QuantumQuest

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There seems to be some confusion about the regulations. While being a union member doesn't waive the 680-hour requirement, there IS something called the "alternate base year" calculation that might help. If you don't qualify using the standard base year (first 4 of the last 5 completed calendar quarters), ESD can use the alternate base year (the 4 most recently completed calendar quarters). This might capture more work hours for you and potentially qualify you. But again, you still need 680 hours total - that part doesn't change. Also, check with your union welfare office. Many unions have hardship funds or other assistance programs specifically for members between jobs who've exhausted benefits. The hall should have information about these resources.

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Jamal Anderson

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i wish theyd just make it easyer. why is it so complicated to just get the help we PAID FOR through are taxes???? the whole system is designed to wear people down so they give up.

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Update: I called ESD this morning (finally got through after using Claimyr) and got confirmation that there's no union exception to the 680-hour rule. The agent checked my account and I only have about 450 hours in my base year. She suggested I look into the Commissioner Approved Training program if I want to take some classes while waiting to build more hours. Thanks everyone for your help - at least now I know where I stand and can plan accordingly.

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Carmen Ruiz

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Glad you got a definitive answer! The Commissioner Approved Training is a good suggestion if you're interested in upskilling while waiting for dispatch. It allows you to collect benefits while attending approved training programs without having to look for work. Might be worth considering if dispatch remains slow.

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Omar Hassan

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When I got laid off last year I had a similar situation with my side business. Make sure you're super clear about your availability during the application process! I almost got disqualified because they thought I wasn't available for full-time work because of my side gig. Had to appeal and everything. What a headache!

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Javier Torres

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Oh that's good to know! I'm definitely available for full-time work and the coffee shop has flexible scheduling. I'll make sure that's very clear in my application.

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QuantumLeap

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dont forget to apply as soon as u get laid off!!! u cant backdate it and will lose money if u wait

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Emma Wilson

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This is extremely important advice! The claim starts the week you apply, not when you lost your job. Even if you have severance or PTO being paid out, apply immediately on your first day without the full-time job.

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Yes, you should restart your weekly claims immediately. You may have lost those 3 weeks unless you can show good cause for not filing (and 'I didn't know I had to' usually doesn't count as good cause). The requirement to file weekly continues throughout the appeal process - think of it as preserving your potential eligibility while your case is decided.

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Layla Sanders

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Omg thank you!! I'm going to restart filing today! No one at ESD told me this when I called about my appeal. Their communication is so terrible!!

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Molly Chambers

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I had a similar experience but with a different outcome. My overpayment was because ESD initially approved me for $684/week but then recalculated 6 months later and said I should've only gotten $425/week. Had to pay back over $5,000! Judge said since I received more than I was eligible for, even though it was their calculation error, I still had to repay it. I did get a payment plan though. Really depends on the specific reason for your overpayment.

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Anna Stewart

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That's awful! Did you try requesting a waiver based on financial hardship? I've heard they sometimes approve those even when they won't waive it based on fault. You have to show that repaying would cause significant financial hardship.

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Natalia Stone

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I had a zoom worksource appt back in january. The lady was super nice and mostly just wanted to make sure i was actually looking for work. Didn't even check all my job search logs just asked a few questions. But i hear it depends on which worker you get, some are strict.

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Kaitlyn Jenkins

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Thank you everyone for the helpful responses! I feel much better now knowing that Zoom is still a valid option. I'll make sure to prepare my job search logs, test my connection, and be ready 5 minutes early. I appreciate all the advice!

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Daniel White

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Regarding your question about the 3 job search activities per week - yes, they are quite strict about this requirement. However, during your WorkSource appointment, you can ask for clarification on what activities count. If you have documentation showing you were actively seeking work but weren't sure if it qualified, bring that up during your appointment. Often, the WorkSource specialist can help you properly categorize past activities. Just be honest about your confusion rather than making something up.

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Carmen Reyes

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That's great news! Which number did you call to actually get through to someone? I've been trying the main ESD number with no luck.

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I called the main number (800-318-6022) but I started calling right when they opened at 8am. I had to try about 7 times before I got in the queue instead of the

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Hassan Khoury

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my cousin had 2 wait almost 2 months for his claim 2 get approved bcuz it was in adudication or whatever they call it. just be prepared to wait a long time if they have to review ur case specially

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Lucy Lam

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Yeah adjudication is taking forever these days. OP should apply for other assistance too while waiting just in case.

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Steven Adams

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Make sure you answer all their questions completely when you file! I got denied at first because I didn't explain my medical situation clearly enough. When I appealed and provided more details they approved me. Also keep filing your weekly claims even while you're waiting for a decision - if they approve you later they'll pay those weeks retroactively but only if you filed them on time!

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LordCommander

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That's really helpful to know about keeping up with weekly claims during the waiting period. I'll make sure to do that. And I'll be super detailed about my medical situation on the initial application.

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Freya Thomsen

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Has anyone had any luck with the online chat support thing on the ESD website? I tried it yesterday but gave up after being #147 in queue for like 2 hours.

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Online chat is USELESS!!! I waited 3.5 hours last month only to have them tell me they can't help with claim status and I need to call the main number. Complete waste of time!!!!

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Chloe Martin

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Just an update - after trying all the usual routes with no success, I ended up: 1. Using Claimyr to get through to ESD 2. Finding out my claim was stuck in identity verification 3. Having them escalate it to a specialist They resolved it that day and my payments started processing the next business day. Sometimes you just need to get a real person on the phone who can actually see what's happening behind the scenes.

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Thanks for sharing your success story - gives me hope! I'll try Claimyr tomorrow if I can't get through using the other suggestions. At this point, I'll try anything that might work.

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Sean Flanagan

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I work in IT (not for ESD) and wanted to add that sometimes these login issues can be browser-related. If you're using Chrome, try Firefox or Edge instead. Also, I've noticed ESD systems sometimes have issues with password managers and autofill. Try typing your password manually instead of letting it autofill. These little tricks have helped me get in when the system was being finicky.

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This!!!! Firefox worked for me when Chrome kept glitching out! Their system is SO poorly designed...

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Zara Mirza

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Update: I just checked the PFML Twitter account, and they've officially announced that weekly claim filing deadlines will be extended by 3 days to accommodate the extended maintenance window. So you won't lose your benefits for this week. They also mentioned they're adding extra call center staff next week to handle the backlog of questions.

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Chloe Robinson

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Thank you so much for the update! That's a relief. I'll try again after maintenance is complete. Really appreciate everyone's help!

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NebulaNomad

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my neighbor works for esd (not in claims tho) and she said they're super short staffed right now bc of budget cuts. said best times are actually wed/thurs afternoons and to NEVER call monday mornings bc thats when everyones calling about weekend issues and the hold queue fills up in first 5 mins. also said if u get thru but get disconnected ask for a ticket number right away so u can reference it if u get cut off

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Malik Johnson

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That ticket number tip is excellent advice that not many people know about. It can save hours of frustration if you get disconnected after waiting.

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UPDATE: I finally got through! Used a combination of the advice here - called on Thursday at 3:15 PM, used the number and menu options that @helpfuladviser posted, and actually spoke with someone after only a 12-minute wait. The agent was able to see that my claim needed additional identity verification (which wasn't showing in my online portal AT ALL). She transferred me to that department, and they cleared the issue while I was on the phone. My claim should be processed within 72 hours! Thank you all for your help - this community saved my sanity.

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CosmicCommander

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So happy for you! It's crazy how something that should be simple requires an entire community strategy session to accomplish. Glad you got it sorted!

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Lucky you! I'm still trying... day 9 of calling. Maybe I'll try that Thursday afternoon trick tomorrow.

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Andre Moreau

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Update us if you find out what was causing the pending status. It might help others in the same situation. And as others have mentioned, definitely keep filing your weekly claims while you sort this out.

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Carmen Reyes

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I definitely will update once I figure out what's going on. Thanks for all the help everyone - this situation is stressful but it helps knowing I'm not alone in dealing with these kinds of ESD issues.

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