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Final thought - the Washington ESD phone system is overwhelmed but the agents are actually helpful when you do get through. The problem is the system, not the people. Don't take your frustration out on the agents when you finally connect.
Hope this thread helps people. The main takeaway is that yes, the phone numbers exist, but no, you probably won't get through using traditional methods. Services like Claimyr exist because the regular system doesn't work for most people.
The three criteria question is usually pretty early in the application process. Once you get past that, there are more detailed questions about your work history and separation reason.
Final tip - save copies of everything you submit to Washington ESD and keep detailed records. If there are any issues later, you'll need documentation to support your case.
Just to add another success story - used the auto-dialer service someone mentioned (Claimyr) last week and finally got to speak to unemployment agent about my pending issues. Took about 2 hours but way better than the weeks I'd been trying manually. Worth checking out if you're stuck.
The key is persistence and having multiple strategies. Don't rely on just one approach - try early morning calls, different phone numbers, online options, and yes even services like Claimyr if you're really stuck. Eventually something will work.
Thanks everyone for all the helpful information! This thread has been way more useful than trying to navigate the Washington ESD website on my own. Going to file my claim this weekend.
One last thing - make sure you understand the difference between regular unemployment and standby status. If you're temporarily laid off but expect to be called back, standby might be better. Different rules and requirements.
Oliver Becker
Bottom line: when in doubt, disclose it. I've never heard of anyone getting in trouble for being too transparent about their income sources, but I have heard of people having issues for not disclosing something they should have.
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CyberSiren
•This is great advice. From a property management perspective, we'd much rather have too much information than not enough.
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Liam McGuire
•Perfect, that's exactly what I needed to hear. Better safe than sorry!
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Natasha Petrova
Just wanted to add that if you're applying for other government benefits while on unemployment, they definitely count UI as assistance income. So it's probably safest to classify it that way consistently across all applications.
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Amara Eze
•Good point about consistency. It's easier to have one standard way of reporting it than trying to make case-by-case decisions.
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Natasha Petrova
•Exactly. And if government agencies themselves count it as assistance income, that's probably the most official classification you can get.
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