This seems to be a widespread issue today. I work with unemployment claimants and have received multiple reports about this exact problem. ESD is aware of the login issues and their IT team is working on it. For anyone experiencing this problem: 1. Try using a different browser (Firefox or Edge seem to work better than Chrome currently) 2. Clear your browser cache and cookies 3. Try incognito/private browsing mode 4. If none of these work, you can file your weekly claim by phone using the automated system at 800-318-6022 5. If you miss the deadline due to verified technical issues, you can request a backdate for your weekly claim with good cause I've also heard from claimants that logging in very early in the morning (5-6am) or late at night (after 10pm) sometimes works better when they're having system issues.

Is anyone else having a different problem where after finally getting logged in, the "File Weekly Claim" button just doesn't appear anywhere on the dashboard? I finally got past the password reset loop using incognito mode but now I can't find where to actually file my claim!

I experienced the exact same issue in February. After trying for days to get through, I finally used Claimyr (claimyr.com) and got connected to an ESD agent in about 15 minutes. The agent explained that my account had a technical flag that was limiting my phone options, but they fixed it immediately. They have a video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Definitely worth it when you're stuck with no other options.

UPDATE: I finally got through! For anyone with the same problem - I called the 800-318-6022 number super early (7:58am) and just stayed silent through ALL the prompts. After about 2 minutes of various messages, it finally gave me the option to file my weekly claim. Thanks everyone for your help!

uhhh this reminds me of when my roommate went through the same thing last yr... he kept calling and calling and it turned out they needed like one more piece of paper or something? but nobody bothered to tell him until he finally got someone on the phone. try the Claimyr thing others mentioned, my roommate didnt know about that and spent like 3 weeks just calling and getting hung up on

Just as an update based on other comments - I've seen a significant increase in identity verification holds in 2025. ESD implemented a new verification system in January, and many legitimate claims are getting caught in it. The frustrating part is that the system often doesn't notify claimants about the hold. Hopefully that's all it is in your case - relatively easy to fix once you reach someone.

@profile8 Yes, Claimyr worked for me after trying for days to get through. You pay upfront but it's worth it when you need to talk to an actual person at ESD. Especially for complicated situations like overpayments where you really need specific answers.

@profile4 You can apply for Training Benefits after exhausting regular UI, but there's a catch - you need to apply within 30 days of your benefit exhaustion date. So if you just recently exhausted benefits, you're still within that window. The other requirement is that your training program must be something that will help you become employed in an in-demand occupation (which healthcare certainly qualifies for). Also, regarding your food benefits question from earlier - yes, most applicants do have to complete a phone interview, but they're processing those fairly quickly these days, usually within 7-10 days of application.

Pro tip: if yu don't hear anything after 1 week, start calling EVERYDAY. The squeaky wheel gets the grease with ESD. Thats the only way I ever got my claim moving forward.

UPDATE: Just wanted to share that I received my determination letter today - exactly 8 days after speaking with the adjudicator. My claim was approved! The letter says I should see payments within 48 hours for all my back weeks. Such a relief! Thanks everyone for your help and advice during the wait.

One more thing I should mention - ESD sometimes has different levels of verification. The basic ID verification and then a more thorough verification if they have specific concerns about your claim. If you're in the second category, it typically takes longer. Did you receive any specific notices about why they needed verification again after you'd already done it before?

UPDATE: I took several of the suggestions here and finally got movement on my claim! I contacted my state representative yesterday morning, and by this afternoon I got an email from ESD saying my identity verification was complete. All my pending weekly claims now show as processing for payment! Thanks everyone for the advice - especially about contacting my representative, that really seemed to make the difference.

Glad you got through! One additional piece of advice - now that you've had contact, document everything: 1. Write down the date and time you spoke with the agent 2. Get their first name and ID number if possible 3. Note the specific promises made ("flagging your case") 4. Set a calendar reminder for 7 business days from now If you don't see movement by then, you can reference this specific interaction in any follow-up communications. This creates a paper trail that can be important if you need to escalate further. Also, continue filing your weekly claims during this adjudication period, even if they show as "pending" or "disqualified" - once adjudication completes in your favor, those weeks will be paid retroactively.

the system is such garbage. glad u got through tho! fingers crossed u get ur $$$ soon!!

Just an update on what others have shared - yes, ESD might put your claim in adjudication for a voluntary quit, but with the clear increase in pay and reduction in commute, you should qualify under their "good cause" provisions. The adjudication process can take anywhere from 1-6 weeks based on their current workload, but they've been processing faster lately. If you do get put in adjudication, continue filing your weekly claims as normal during the waiting period. If approved (which seems likely in your case), you'll receive all back payments for those weeks. Also keep documenting your job search activities for your primary occupation while this is happening.

To summarize for you and anyone else in a similar situation: 1. You can quit a part-time job for another part-time job with better pay/conditions while on UI 2. You should expect possible adjudication (review) of your claim 3. Having documentation ready will speed up the process (offer letters, pay rates, addresses) 4. Continue filing weekly claims and conducting job searches during any review period 5. The good cause provisions specifically include "accepting a bona fide job offer with significantly better wages" and "significantly reduced commute time" Your situation checks all the boxes for a successful outcome. Good luck with the new position!

wat do u do if u miss the appeal deadline? i got denied 2 months ago but didnt appeal cause i didnt know how. can i still do it now??

One more important thing - when you do get your hearing scheduled, make sure to submit all your evidence before the deadline they give you (usually 1 week before the hearing). If you try to introduce new evidence during the hearing that you didn't submit ahead of time, the judge might not accept it. Also, prepare a short opening statement (2-3 minutes) that summarizes your case clearly. Practice it so you don't ramble - hearings usually only last 30-45 minutes total, and you want to make sure you cover all your important points. Finally, in my experience, the judge will usually mail the decision within 1-2 weeks after the hearing. If it's taking longer, you can call OAH (Office of Administrative Hearings) to check on the status.

the esd system is such garbage i swear they make things confusing ON PURPOSE!! when i lost my job last year i had to upload like 5 different documents before they would stop asking for more "evidence" of why i got laid off. its like they WANT to deny your claim by making it impossible to figure out what they need. good luck and keep us posted!

Just wanted to follow up - did you get your documents uploaded? I found that after I uploaded my separation documentation, my claim was approved within 10 days. The key was making sure I was VERY specific about dates and included my supervisor's name and contact info. Hope your adjudication gets resolved soon!