Washington Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system seems so complicated. I wish Washington ESD would just send you a simple breakdown of exactly what you qualify for instead of making you figure it all out.

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I agree! The monetary determination notice they send is confusing as hell. Half the time I can't tell if the numbers are right.

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This is exactly why services like Claimyr exist. Sometimes you just need to talk to an actual person to understand what's going on with your claim instead of trying to decode all the paperwork.

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Thanks everyone for all the detailed info! This is exactly what I was looking for. It sounds like with my salary I should qualify for close to the maximum $999 weekly benefit, which would really help while I'm job searching. I'm definitely going to set up direct deposit right away and make sure to file my weekly claims on time. The tax withholding tip is really valuable too - I'll elect to have the 10% federal taxes taken out so I don't get hit with a big bill later. Now I just need to get through the initial application process and hope my former employer doesn't contest it!

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Quick update on the adjudication process based on recent changes: ESD has actually modified their notification system in 2025. You should be receiving an automated alert in your eServices account explaining the general category of the adjudication issue, even if not the specific details. If you're not seeing this, it could indicate a technical problem with your account. I'd recommend checking that your contact information is up-to-date in the system, and also try accessing your account from a different browser or device to see if the alert shows up. Sometimes the eServices portal has display issues with certain browsers.

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I just checked again after seeing your comment and you're right! There's a small notification dot I hadn't noticed before. When I clicked it, there's a message saying they need to verify my "separation circumstances." Thank you so much for pointing this out - at least now I know what the issue is!

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I'm going through the exact same thing right now - filed my claim 2 weeks ago after being laid off from my retail job and it's been in adjudication ever since. Like you, I haven't gotten any clear explanation about what they're investigating. It's really frustrating because I need these benefits to pay rent and groceries while I'm job hunting. Reading through these comments has been super helpful though! I'm going to check for that notification dot that @Yara Khalil mentioned and also try calling early in the morning like @Amina Toure suggested. At least now I know this is happening to a lot of people and it's not necessarily because I did something wrong on my application. Thanks for starting this thread - it's reassuring to know I'm not alone in this situation!

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i waited 2 weeks after govs office escalation. but i had to answer a bunch of questions when they finally called and then wait ANOTHER week for a decision. its not just one call and done usually

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Ugh, that's frustrating. Did they at least backpay you for all the weeks you were waiting?

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yeah they did backpay everything once approved but it was like 11 weeks total of waiting and stressing

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I'm going through a similar situation right now - escalated through the governor's office about 10 days ago and still waiting for that adjudicator call. It's so stressful not knowing when it will happen! From what I'm reading here, it sounds like 1-2 weeks is pretty typical, but employer disputes like yours can take longer. I'd suggest setting up a separate ringtone for unknown numbers so you don't miss the call, and maybe start documenting everything about your layoff situation now while it's fresh in your memory. Hang in there - at least you got the escalation which seems to actually work for most people eventually.

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Just to update everyone on this thread: The comment about the Benton v. ESD settlement is correct. ESD is processing refunds to approximately 32,000 claimants who had overpayments during the 2020-2023 period. The total settlement amount is around $84 million. The refunds include the original overpayment amount plus 12% interest, which is why the amount may be higher than expected. The three letters are actually standard for this process: one is the initial notification, one is the payment confirmation, and one is the interest calculation statement (though they may appear identical at first glance). You can find details about the settlement on the ESD website under Legal Settlements. The money is legitimately yours to keep.

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Thank you for confirming! I just checked the ESD website and found the settlement information. You're right that the letters are slightly different when I look more carefully - I was just so surprised to get them all at once that I didn't notice the subtle differences. What a nice unexpected windfall after all this time!

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Congrats on getting this resolved! I'm actually dealing with a similar situation right now - got a random deposit last week from ESD for about $900 and was totally confused. After reading this thread I checked the ESD website and sure enough, found the settlement info. It's such a relief to know it's legitimate! Thanks everyone for sharing your experiences, especially the detailed explanations about the Benton settlement. Really helped put my mind at ease. For anyone else getting unexpected refunds, definitely check that Legal Settlements section on the ESD site - it has all the details about who's eligible and what to expect.

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Bottom line - don't stress about unused benefits. Focus on finding good employment that matches your skills and pays well. The unemployment benefits served their purpose by helping you during your job search. That's exactly what the system is designed to do.

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You're absolutely right. I have a good job offer and should be grateful for the support unemployment gave me while I was searching. Thanks everyone for the helpful explanations!

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Congrats on the job offer! That's the best outcome possible from an unemployment situation.

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Congratulations on being close to finding a new job! That's really the best possible outcome. I went through something similar last year - had about $3,000 left when I found work and felt weird about "leaving money on the table" at first. But honestly, getting back to earning a regular paycheck was so much better than continuing to collect benefits. The peace of mind and stability of employment is worth way more than any remaining balance. Plus, you'll be contributing back into the system for other people who need it. Best of luck with your new position!

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