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Former ESD employee here. When claims get stuck like this with no visible issues, it's usually one of three things: 1. Identity verification queue - sometimes the system flags accounts for additional identity verification even when documents look correct 2. Employer response issue - your former employer might have contested something or not responded, which puts the claim in a special queue 3. Able and available review - sometimes random claims get selected to verify you're truly available for work None of these will show up under 'Pending Issues' because they're internal review processes. Unfortunately, the only way to resolve is getting through to a claims specialist who can see these internal flags and clear them if appropriate. The WorkSource offices can't directly help with claim issues, but some offices have direct ESD claim specialists onsite certain days of the week. Call your local WorkSource and ask if they have any ESD staff onsite and when. That might be your best bet for in-person help.
This is incredibly helpful insight, thank you! I didn't realize those internal reviews wouldn't show up on my account. I'll try calling WorkSource tomorrow to see if they have any ESD staff onsite. My former employer definitely confirmed my layoff was due to lack of work, so I'm guessing it might be #1 or #3 from your list.
SUCCESS!! I finally got through this morning using the 8am trick and pretending I needed to file a new claim. The agent was super helpful and found the issue right away - turns out my claim got flagged for an 'able and available' review because I mentioned occasional childcare issues in one of my weekly claim notes (totally my fault). She cleared it and said all my payments should process within 48 hours! Such a relief after all this stress.
One more important thing - keep records of when you file your weekly claims! Screenshot the confirmation page or write down confirmation numbers. If there's ever a dispute, you'll need proof that you filed on time.
Summary for anyone just joining: YES, weekly claims must be filed every single week by the Sunday deadline. No exceptions, no making up missed weeks. Set reminders, file early, keep records, and don't listen to people who say you can skip weeks!
Thank you all so much for this detailed explanation! As someone brand new to this process, I was really confused about the weekly filing requirement. My neighbor definitely gave me wrong information and I'm glad I asked here before following her advice. I'll make sure to file every single week by Saturday to be safe, keep detailed records, and maintain my job search log. This community has been way more helpful than trying to navigate the ESD website on my own!
One last thought - if anyone else is struggling to get through to Washington ESD about their church employment questions, that Claimyr service at claimyr.com really is worth checking out. Sometimes you just need to actually talk to someone who can look up your specific employer's status instead of guessing.
I went through this exact situation two years ago when I lost my job at a small Lutheran church where I worked as a music director. Like others have said, the key is to file the claim anyway - you might be surprised. In my case, the church had actually opted into the system about 5 years earlier when they hired their first full-time pastor, but nobody on staff knew about it. I only found out when Washington ESD approved my claim. Even if you think there's only a 10% chance, it's worth the 20 minutes to file online. The worst case is you get a denial letter, but the best case is you get the benefits you've earned. Don't let assumptions stop you from trying!
Final thought - keep documenting everything. Take screenshots of your account showing the correspondence issue date, note when you tried to call, etc. If there are any problems later, you'll have proof that you were trying to resolve the issue.
I just went through this exact same situation last month! The correspondence issue date showed up on my account but I waited almost 2 weeks for a letter that never came. Turned out Washington ESD had a backlog in their mail processing system. When I finally got through to them (took forever on the phone), they were able to tell me what the letter was about and even email me a copy. Don't wait too long - if it's been more than 10 business days since that issue date, definitely try to contact them. In my case, it was just a routine request for wage verification, but the delay was stressing me out thinking I'd missed something important.
This is really reassuring to hear! I'm in almost the exact same boat - correspondence issue date from over a week ago and nothing in the mail yet. It's good to know that Washington ESD can email you a copy when you finally get through to them. Did they explain why their mail processing had such a backlog? I'm wondering if this is an ongoing issue or just something that happened during your timeframe.
Libby Hassan
did the payment come thru? im curious if it worked out ok
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Levi Parker
•Yes! The payment just hit our account this morning, right on schedule. Status still shows pending on the website though, which is weird. But we got the money so I'm not complaining!
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Hunter Hampton
•Glad to hear it worked out! The website status often lags behind the actual payment processing. Sometimes it will update later today or tomorrow, or it might even stay as "pending" until the next weekly claim is filed. That's just another quirk of their system.
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Ravi Sharma
Great to hear everything worked out! This is exactly why I always tell people not to panic when they see status changes on the ESD website. Their system has so many quirks and the statuses don't always reflect what's actually happening behind the scenes. The most important thing is always whether the payment actually arrives, not what the website says. Thanks for updating us - it helps other people who might go through the same thing!
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Isla Fischer
•This whole thread has been so reassuring! I'm new to unemployment benefits and had no idea these status changes were normal. It's really helpful to see how the community comes together to help each other understand the system. I'll definitely bookmark this for future reference in case I run into similar issues. Thanks everyone for sharing your experiences!
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