I went through something similar last year and it was incredibly stressful. One thing that helped me was keeping a detailed log of every call attempt, what happened, and any reference numbers they gave me. When I finally got through to someone, having all that documentation made the conversation much more productive. Also, if you haven't already, try calling right at 7:30am when they open - that's when I had the most luck getting through. The automated system sometimes drops calls later in the day when volume is high. Hang in there, it really does get resolved eventually even though it feels hopeless right now.

I'm dealing with the exact same issue right now! Filed my claim 2.5 weeks ago and it's been stuck on "pending - need more info" with absolutely no indication of what they actually need. I've uploaded everything I can think of too - W2s, pay stubs, termination letter, driver's license. It's so frustrating that their system can't at least give you a hint about what's missing. I've been afraid to keep calling because I don't want to seem pushy, but reading all these responses makes me realize I need to be more persistent. The stress of not knowing when (or if) this will get resolved is almost worse than being unemployed. Thanks for posting this - it helps to know I'm not the only one going through this nightmare!

One more thing to consider - you should apply for standby status if you're expecting to return to work soon or have job prospects. This temporarily waives the job search requirement. Also, prepare yourself mentally for the adjudication process. It can be really stressful and the uncertainty is tough. Make sure you're taking care of your mental health during this time - the ADHD + unemployment stress combo can be really challenging.

I'm a disability rights advocate and wanted to add some important legal context here. The fact that you disclosed your ADHD when hired but weren't provided accommodations could actually work strongly in your favor. Under the ADA, employers have a duty to engage in the "interactive process" once they know about a disability - even if you didn't formally request accommodations. The key question ESD will ask is whether your errors were due to your disability or willful misconduct. Document everything: your diagnosis timeline, any medical treatments, specific ways ADHD affects data entry (like hyperfocus making you miss details or working memory issues), and all the strategies you tried. Also keep records of your job search efforts during adjudication. This isn't just about proving you weren't being careless - it's about showing your employer failed to provide a reasonable workplace accommodation for a known disability.

I had a similar disqualification week situation and it turned out to be a job search documentation issue. Even though I was doing my job searches, I wasn't logging them properly in WorkSourceWA. The tricky part is you need to log activities in WorkSourceWA AND report them when filing your weekly claim - both are required. Since you mentioned being busy with your part-time job that week, double-check if you completed and logged all 3 required job search activities for that specific week. That's the most common cause of single-week disqualifications I've seen.

I've been dealing with Washington ESD for months now and disqualification weeks are unfortunately pretty common. From what I've learned, it's usually one of a few things: missing job search activities in WorkSourceWA (you need 3 per week AND they have to be logged properly), marking yourself as unavailable for work for any reason during that week, or issues with how you reported your work earnings. Since you worked 15 hours and reported it, I'd bet it's either a job search documentation problem or maybe you accidentally marked something wrong when filing that week's claim. The good news is it's just that one week - it won't affect your other benefits as long as you keep filing weekly and meet all requirements going forward. I'd definitely recommend trying to get through to an actual ESD agent to find out the exact reason though, even if it takes forever on the phone.

I think it depends on how they structured your severance? When I got laid off my employers payroll lady said they coded it as "continuation of wages" not "severance" so unemployment treated it differently? i dunno the whole system is confusing af

Update: I went ahead and filed my initial claim. The ESD website had a specific section where I could report the severance arrangement. I also uploaded my separation agreement as supporting documentation. I got an automated message saying my claim was received and that I should continue filing weekly claims even if I'm receiving severance. I'll start my job search activities this week and keep everyone posted on what happens!

Just a tip - make sure you keep doing your weekly claims even while waiting for this to resolve! My cousin missed filing for one week during her adjudication period and then she couldn't claim that week at all when everything else finally got approved.

I went through something very similar last year! My adjudication issue disappeared after about 4 weeks, and I had that same "Processing - Web" status for 6 weeks that were backed up. The good news is that when you see "Processing - Web" with dollar amounts listed, it really does mean you've been approved and the money is coming. In my case, all 6 weeks hit my account at the same time on a Wednesday morning - it was like Christmas! The wait was nerve-wracking but it all worked out. One thing that helped me was setting up text alerts on my bank account so I'd know immediately when the deposit came through. Hang in there - from what you're describing, it sounds like you're in the final stretch of waiting for processing to complete.