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Just wanted to share my recent experience with this status! I had "Processing-IvR pay" show up last week and was super anxious after reading mixed experiences online. Mine took exactly 4 business days to process and the payment hit my account yesterday morning. What I noticed was that the status stayed the same in the portal right up until the money appeared - so don't worry if it doesn't change to "paid" or anything like that. The automated system they use seems to work in the background without updating the visible status. For anyone currently waiting, I'd say give it the full business week before getting too worried. Hang in there Mason, sounds like you're right on track based on everyone's timeline!
Thank you so much Keisha! Your experience sounds really similar to what I'm going through. I'm on day 3 now and it's reassuring to hear that the status staying the same is normal. I was worried something was wrong since it wasn't updating, but knowing the system works in the background makes total sense. I'll try to be patient and wait the full week before stressing too much. Really appreciate you taking the time to share your timeline - it helps more than you know!
I'm going through this exact same situation right now! My claim status changed to 'Processing-IvR pay' three days ago and I've been checking my bank account obsessively every few hours. Reading through everyone's experiences here is really reassuring - it sounds like most people do get their payments within that 2-6 business day window. I was so confused when I first saw this status because it's not explained anywhere on the ESD website. Thank you all for sharing your timelines and experiences! It's such a relief to know this is generally a positive sign and not another roadblock. Fingers crossed mine comes through in the next day or two like some of yours did!
my brother had this happen and it was cuz they needed more info from his old job but nobody told him!! check if theres any letters in your esd message center maybe
One other thing to check - log in to your SAW account directly (not through the ESD link) and see if there are any identity verification notices there. Sometimes those don't show up properly in the ESD portal. Also, double-check that all your contact information is up-to-date in both systems. If you've been waiting more than 3 weeks with no change in status, reaching a claims agent is really your best option. Unfortunately, the phone system is completely overwhelmed right now due to the seasonal layoffs in construction and hospitality.
Update: I finally got through to ESD this morning after trying the suggestions here! The agent said my claim was flagged for manual review because I had two employers in the past 18 months (my full-time job and a weekend side gig). They needed additional information about my side job that wasn't requested in the original application. The agent was able to take the information over the phone and said my claim should be processed within 72 hours. Thanks everyone for your help and suggestions!
I tried calling Washington ESD about this same issue but couldn't get through. Ended up using Claimyr like others mentioned and got connected right away. The agent walked me through the whole benefit year extension process step by step. Much better than trying to figure it out from the website alone.
That's the third person in this thread who mentioned Claimyr. Must actually work.
I'm going through this exact same situation right now! My benefit year ends in about 10 days and I was totally lost about what to do next. This thread has been incredibly helpful - I had no idea I needed to file a completely new claim. I've been unemployed for almost the full year and was worried my benefits would just disappear. Now I know to file the new claim online next week and keep all my documentation ready. The tip about screenshotting everything from my current claim is gold - definitely doing that tomorrow. Thanks everyone for sharing your experiences!
This is so helpful to read! I'm dealing with almost the exact same situation - got my approval letter but stuck in adjudication for 3 weeks now. The part about date discrepancies between what you reported vs your employer is really interesting because I think that might be what's happening with my claim too. I put my termination date as when I was told I was being let go, but my employer might have reported it as my last day actually worked (which was 2 days later due to notice period). Already sent an email to the Governor's office after reading this thread - hoping I get similar results! Really appreciate everyone sharing their experiences here, it makes this whole confusing process feel less isolating.
That date discrepancy issue is way more common than people realize! I had something similar happen with a previous claim where there was confusion about my last day worked vs when I was officially terminated. The good news is that once ESD clarifies the dates with your employer, it usually resolves pretty quickly. Definitely keep us posted on how the Governor's office email works out for you - fingers crossed you get that supervisor call soon!
Welcome to the adjudication waiting club! 😅 It's frustrating but you're definitely not alone - seems like date discrepancies are causing a lot of these delays lately. The Governor's office route really does work, so hopefully you'll hear back soon. Make sure to keep filing your weekly claims even while you're waiting, since they can backdate the payments once everything gets cleared up. Keep us updated on your progress!
I'm going through something very similar! Filed in late December and got my approval letter last week, but everything is still showing "in adjudication" in my account. It's so confusing getting that approval letter only to find out you're still not getting paid. Reading through all these responses has been incredibly helpful though - I had no idea about the Governor's office email option or that date discrepancies were such a common issue. I think my situation might also be a date problem because I was laid off on a Friday but my employer had me finish out the week, so there might be confusion about my actual last day. Definitely going to try emailing constituent.services@gov.wa.gov today. Thank you everyone for sharing your experiences and tips - this community is a lifesaver when you're trying to navigate this maze of a system!
Zoe Christodoulou
This whole discussion has been super helpful. I'm probably going to be in the same situation soon so it's good to know what to expect.
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Carmen Reyes
•Feel free to come back and ask questions when you file your claim. This community is pretty good about helping each other out.
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Zoe Papanikolaou
Just went through this exact same situation last month. The waiting period is nerve-wracking but totally normal. In my case, I filed my initial claim on a Monday, got approved within a week, did my first weekly claim that Sunday, and then had to wait through the mandatory waiting week. My first actual payment hit my account on a Wednesday about 2.5 weeks after filing. The key thing is to keep doing your weekly claims religiously even while waiting - missing even one can throw off your whole payment schedule. Also double-check your direct deposit info is correct in your account settings. Hang in there, it does come through!
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