


Ask the community...
I finally got my pandemic overpayment waiver processed after 29 months of waiting. What ultimately worked was submitting a formal records request for my complete file through the Public Records Act. Within 3 weeks of submitting this request, my waiver was suddenly processed and approved. I think having someone pull my file for the records request put it in front of someone who could actually make a decision. Might be worth trying if you've been waiting years like I was.
I'm in the exact same boat - filed my waiver in January 2022 for a $3,200 overpayment and it's still pending. What really gets me is that they sent me a collections notice last month threatening wage garnishment while my waiver is STILL under review! I called immediately and they said "oh don't worry about that, it's automated while your waiver is pending" - like how is that even legal?? Reading all these responses is both helpful and infuriating. I'm going to try the state representative route and the records request approach. It's absurd that we have to jump through all these hoops when THEY are the ones taking 3+ years to do their job.
Thanks everyone for all the helpful information! I feel much more confident about applying now. I'll make sure to be clear about my availability and school schedule when I file my claim.
Just wanted to add that timing matters too - if you're between semesters or on break, that can actually strengthen your case since you're fully available during those periods. I filed during winter break and had no issues getting approved. When the new semester started, I just made sure to update my availability status and continued receiving benefits as long as I could prove I was actively job searching around my class schedule.
The system isn't perfect but it does help when you need it. Just be patient with the process and keep good records of everything.
One more thing - if you do run into problems and need to talk to Washington ESD, definitely look into that Claimyr service someone mentioned earlier. I used it when my claim got stuck and it actually worked. Way better than spending hours trying to call.
One thing that might help while you're waiting: if you're experiencing financial hardship, you can request hardship expedited processing. Call the main ESD number and when the automated system picks up, immediately press * then 0, then 0 again. Sometimes this gets you to a person who can at least put a hardship flag on your claim. You might need to try multiple times, but it's worth the effort as hardship cases are supposed to be prioritized.
I went through something similar last year - 7 weeks in adjudication hell! What finally worked for me was documenting everything and being super persistent. Here's what I did: 1. Keep a detailed log of every call attempt (date, time, any reference numbers) 2. Screenshot your claim status daily 3. Save all your weekly claim confirmations as proof you kept filing 4. Document your financial hardship (overdue bills, etc.) When I finally got through to someone, having all this documentation ready made the conversation much more productive. The rep could see I'd been diligent about following all the requirements. Also, try calling right at 8am when they open - that's when I had the best luck getting through. And definitely contact your state rep like others suggested. Sometimes external pressure is what it takes to get them moving. Hang in there - the back pay will come through eventually, but I know how stressful the waiting is when bills are piling up!
This is really helpful advice! I've been calling randomly throughout the day but never thought to try right at 8am opening time. I'll start documenting everything like you suggested too - I wish I had started keeping a call log weeks ago. Did you end up finding out what your adjudication was actually about, or did they just approve it without explanation?
This is solid advice, thank you! I'm going to start that call log today and try the 8am thing tomorrow. I've been so scattered with my approach - calling at random times and not keeping track of anything. Having documentation ready when I finally get through makes total sense. Quick question - when you say "screenshot your claim status daily," did you notice any small changes in the status that might indicate progress, or was it just the same "adjudication in progress" message the whole time?
Dylan Wright
Update: Thank you all for the helpful advice! I went back and checked my weekly claim filing and realized I did mess up two things - I answered "no" to being able and available for work (I misunderstood the question) AND I didn't report any job searches. I've now started properly documenting my job searches (applied for 4 positions already) and will make sure to answer all questions correctly for this week's claim. I'll keep filing weekly claims while waiting for my determination letter. Is there any way to correct last week's form, or is that just a lost week now?
0 coins
Dmitry Smirnov
•Unfortunately, you generally can't correct weekly claims after submission. The good news is that if it was indeed your waiting week, you wouldn't have received payment for it anyway. Just make sure you do everything correctly going forward, especially the job search requirements (minimum 3 per week). Good luck with your claim!
0 coins
Emma Davis
Great to see you figured out what went wrong! Those weekly claim questions are definitely confusing at first - I made similar mistakes when I started. The "able and available for work" question trips up a lot of people because it sounds like they're asking if you have a job lined up, but they actually mean are you physically/mentally ready to work if offered a position. You're doing the right thing by documenting your job searches now. Pro tip: keep detailed records of each application (company name, position, date applied, method of application) because ESD can audit your job search activities at any point. I use a simple spreadsheet to track everything. Since you're being proactive about fixing these issues going forward, you should be in good shape once your determination letter arrives. Just stay consistent with your weekly filings!
0 coins