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Quick update: I tried all the suggestions here. Left detailed message for governor's office (no response yet), filled out the form for my state rep (got an auto-reply saying they'll contact me within 3 business days), AND used Claimyr this morning to get through to ESD directly. The Claimyr thing actually worked - I got a call back when they reached an agent and spoke to someone who could see my claim. Here's what they told me: my adjudication is for "able and available" verification because I had a 2-week trip during my claim period. The agent said it could take another 2-3 weeks to resolve but they added notes about my hardship situation. So at least I know what's happening now. I'll update again if the governor's office or my rep gets back to me!
That's progress! Now that you know the specific issue (able and available determination), you can mention that specifically in your communications with the governor's office and your representative. That makes it easier for them to push on the right buttons at ESD. And since you know it's an able and available issue related to travel, you might want to proactively send documentation through your ESD account message center showing that you were still job searching during that period (if you were), or explaining why the trip unavoidably prevented job searching but was a limited circumstance that's now resolved. Sometimes providing that information proactively can speed things up.
Just went through something similar last month! The governor's office voicemail system is actually monitored - I know it seems like a black hole but they do respond. Here's what worked for me: I left a very specific message with my full name, claim ID, phone number, and a brief timeline of how long I'd been waiting. I also mentioned specific hardships (behind on utilities, car payment due). Got a call back 5 days later from their constituent services team. They didn't solve it directly but they sent an inquiry to ESD's executive escalation team. My adjudication was resolved within 10 days after that call. The key is being very detailed in your voicemail - treat it like you're filling out a form, not just venting frustration. Include claim ID, dates, specific issue if you know it, and your contact info. Good luck!
This is really helpful - thank you for the specific details about what to include in the voicemail! I was probably being too vague in my messages before. The fact that they have an "executive escalation team" at ESD gives me some hope that there are actually people working on these stuck cases. I'm going to call back and leave a much more detailed message following your template. Did they give you any updates during those 10 days, or did your claim just suddenly get resolved?
did u check ur eservices account? sometimes the decision shows up there before u get the mail. just login and look under 'letters' or 'decisions' tab
I went through a similar situation about 6 months ago! My employer also didn't show up to the OAH hearing, and I was so nervous testifying alone. The good news is I won my case and got about 9 weeks of back pay. From what I learned during my experience, employers often don't show when they realize their documentation isn't strong enough to defend their position. The fact that you brought performance reviews and had approved medical leave documentation sounds really promising. One tip - keep checking your eServices account daily, but also watch your mail carefully. My decision letter actually arrived a day before it showed up online. The waiting is absolutely brutal, but it sounds like you prepared well and presented your case thoroughly. Fingers crossed for you!
One last thing I'll add - if you have any doubts or Washington ESD questions your claim for any reason, don't panic. Severance issues are usually easy to resolve if you've been honest about reporting everything.
Just wanted to add my experience here since I went through this exact situation recently. I received 10 weeks of severance pay when I was laid off in March, and I was able to collect unemployment benefits the entire time without any reduction in my weekly amount. The key is being completely transparent about the severance when you file your weekly claims. Washington ESD processed everything smoothly once I reported it correctly. Don't let the severance stop you from filing - you've earned those unemployment benefits and the severance is separate compensation for your past work. File your claim as soon as possible after your last day of work!
Just wanted to add - while you're waiting, make absolutely sure you're meeting the job search requirements (3 activities per week) and documenting them properly. I've seen people finally get their claim approved only to discover they won't be paid for weeks where their job search documentation wasn't compliant. The ESD job search log in eServices is the safest way to ensure compliance.
I'm dealing with a similar situation right now - my claim has been pending for 4 weeks after an adjudicator interview. Reading through all these responses is both reassuring and terrifying! It sounds like the system is just incredibly backed up. I'm going to try the secure message approach that @Samantha Howard suggested, asking specifically about secondary review queue status. Has anyone had luck with the live chat feature on the ESD website, or is that just as useless as calling? Also @Victoria Stark - hang in there, it sounds like you're doing everything right by continuing to file weekly and keeping up with job search requirements.
StarSurfer
Keep us posted OP. Really hoping this works out for you. The fact that you're thinking it through carefully and getting advice shows you're handling this right.
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Natasha Orlova
•Thanks everyone for all the helpful advice! This thread gave me a lot to think about and several options I hadn't considered.
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Yuki Tanaka
I went through something similar about 6 months ago when my employer tried to cut my pay by 20%. I ended up negotiating with them first - asked if they could reduce my hours instead of my hourly rate, or if the pay cut was temporary with a timeline to restore wages. Sometimes companies are more flexible than they initially seem, especially if you've been there a while like you have. It's worth having that conversation before you decide to quit, and it also shows Washington ESD that you tried to work with your employer if you do end up filing for unemployment later.
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Sophia Carter
•That's really smart advice about trying to negotiate first! I hadn't thought about asking for reduced hours instead of reduced pay - that might actually work better for me since I could potentially find part-time work to make up the difference. And you're absolutely right that showing I tried to work with them would probably help my case if I do end up needing to file for unemployment. Did your employer go for the alternative arrangements when you suggested them?
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