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I had almost this EXACT situation in January!!! Former employer wanted me back at WAY lower pay for "just a few weeks" which turned into them pressuring me to stay permanently at that lower rate. I refused and reported everything to ESD. They tried to challenge my unemployment but I won because I had documentation of the original terms they offered me. GET IT IN WRITING!!!
Just wanted to add my experience from a similar situation last fall. I was a project coordinator making $32/hr, got laid off, then my old company offered me data entry work at $15/hr "to help out during busy season." I was nervous about refusing but my case worker at WorkSource actually advised me to decline it since it was such a massive step down from my skill level and previous wage. The key thing that helped me was being able to show ESD that I was actively pursuing work at my appropriate level - I had applications out, interviews scheduled, etc. They want to see you're making genuine efforts to find suitable employment, not just coasting on benefits. Document your job search activities really well and you should be fine refusing this low offer. Also agree with everyone saying get it in writing! When I had to report my refusal, having the email with their exact offer details made the whole process much smoother.
Congratulations on landing the new job! Based on what everyone's shared here, it sounds like you have a solid plan. Just to summarize the key points: file your final weekly claim, report your new employment on that claim, and then you're all set. Washington ESD will automatically close your claim after a few weeks of inactivity. Keep documentation of your last filing date and job start date just in case. The system is pretty straightforward once you know the right steps. Good luck with your new position!
Thanks for the great summary! This whole thread has been incredibly helpful. I was really nervous about making a mistake and causing problems with Washington ESD, but now I feel like I know exactly what to do. It's reassuring to see so many people sharing their experiences - both the success stories and the cautionary tales about properly reporting work. I'll definitely follow the advice about keeping documentation too. Really appreciate everyone taking the time to help out!
To the person who suggested Claimyr - did that actually work? I'm in a similar situation (different issue, but also can't get through) and I'm desperate to talk to an actual human at ESD.
Yes, it did work for me. I was skeptical too, but I was able to get through to an agent within about 20 minutes. You still have to wait in the queue after they connect you, but at least you're actually IN the queue instead of getting the "call volume too high" message. The agent was able to fix my issue during that call.
I'm dealing with something similar right now - ESD seems to have a real problem with clearing old data from their system. Based on what everyone's shared here, it sounds like you should definitely file that appeal ASAP (don't miss the 30-day deadline!) but also try multiple approaches at once. The profile update you mentioned finding is huge - that might actually be the quickest fix. I'd also suggest trying that Claimyr service if the regular phone lines keep failing you. The key thing seems to be getting documentation of everything and not relying on just one solution. Keep filing your weekly claims too while this gets sorted out. This system is so broken but at least it sounds like these issues do get resolved eventually!
I tried the 8am Tuesday call with the suggested menu options and actually got through after about a 40-minute wait! The agent was able to see that my claim had an identity verification flag that wasn't showing up in my online portal. She cleared it and said my payments should process within 48 hours. Thank you all for the helpful suggestions - I wouldn't have known what to do otherwise!
So glad you were able to get through and get your issue resolved! That identity verification flag is such a common problem that doesn't show up properly in the online portal - it's like they designed the system to hide important information from claimants. 40 minutes on hold is actually pretty good for ESD standards! For anyone else reading this thread, Ellie's success story shows that the Tuesday morning strategy really does work. The key seems to be persistence and timing. Also want to echo what Nina said about keeping track of agent names/reference numbers - ESD has a habit of "losing" records of previous calls, so documentation is your friend. Hope your payments come through quickly and you can get caught up on your bills!
Marcus Patterson
you got this! the hardest part is just starting. once you get the hang of the weekly claims it becomes routine
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Mohammed Khan
•Thanks for all the encouragement. Really appreciate this community.
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Amara Eze
Hey Mohammed! I went through this exact same process last year when I got laid off from my retail job. The stress is totally understandable, but you've got this! Here's what I wish I had known: First, go to esd.wa.gov and create your SecureAccess Washington account - you'll need your SSN, driver's license, and employment history for the past 18 months. The application takes about 45 minutes if you have everything ready. Most importantly, apply TODAY if possible because your benefit year starts when you file, not when you lost your job. There's a mandatory waiting week anyway, so don't delay. Keep detailed records of everything you submit and screenshot your confirmation page. You'll then need to file weekly claims every single week to actually get paid, even while your initial claim is processing. The job search requirements start right away - 3 activities per week and register with WorkSourceWA. I know it seems overwhelming but thousands of people do this successfully every week. Take it one step at a time and don't hesitate to come back here with questions!
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