Washington Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

After helping you get an alternate base year calculation, the ESD representative will need to: 1. Review your wages in the alternate quarters 2. Recalculate your weekly benefit amount 3. Adjust any payments already made If approved, you'll receive a new monetary determination letter showing the updated calculation and benefit amount. This could take 1-2 weeks to process after speaking with them. Make sure to continue filing your weekly claims while waiting for this adjustment! The increased benefit amount (if approved) would be retroactive to when you first filed.

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Thank you for laying out the process so clearly! I'll definitely continue filing my weekly claims. Is there a time limit for requesting this alternate base year, or can I request it any time during my benefit year?

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There's no specific deadline for requesting an ABY review, but it's best to do it as early as possible in your claim. The longer you wait, the more complex any adjustments become. I'd recommend getting this request in within the first month of your claim if possible.

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I went through this exact same process last year! Here's what worked for me: When you finally get through to ESD (and you will!), specifically ask for an "alternate base year calculation" and mention that you had a significant wage increase in Q4 2023. Have your pay stubs ready from that quarter to verify the higher wages. One tip that really helped me - when you call, ask to be transferred to a "claims specialist" who can handle ABY requests. Not all representatives are trained to do this, and you don't want to waste time explaining your situation to someone who can't help. The whole process took about 10 days once I got the right person, but the backpay was worth it! Your $5/hour increase should definitely qualify you for the alternate base year. Don't give up - this is exactly what that program is designed for!

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Bottom line: Washington ESD gives you up to one year to file but you only get benefits for weeks after filing. So while you technically have a year, practically you should file within days of losing your job. Every week of delay costs you money.

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This is the clearest explanation. Thank you everyone for the help!

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Glad you got it sorted out. Hope your claim goes smoothly.

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Just wanted to share my experience since I went through this exact same situation last month. I lost my job on a Thursday and was also confused about the timing. After reading different advice online, I decided to file the very next day (Friday) and I'm so glad I did. The online system at secure.esd.wa.gov was pretty straightforward - took me about 20 minutes to complete the initial application. I had my Social Security number, employment history for the past 18 months, and bank info ready which made it go smoothly. My first payment came through about 2.5 weeks later. The key thing I learned is that Washington ESD really doesn't give you any retroactive benefits, so filing immediately is crucial. Even though you technically have up to a year, you're essentially losing money for every week you wait. Hope this helps and good luck with your claim!

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Thanks for sharing your experience! It's really helpful to hear from someone who just went through this. 2.5 weeks for first payment sounds pretty reasonable compared to some of the horror stories I've been reading. Did you run into any issues with the online system or did it work smoothly throughout the process?

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THE SYSTEM IS DESIGNED TO MAKE YOU FAIL!!!! I never got ANY notification and then they disqualified me for "failure to participate" in WorkSource. Had to appeal and wait NINE WEEKS to get benefits back. ESD claims they sent a letter but I NEVER received it. Now I check my mail like a hawk and call WorkSource every week to make sure I'm not missing anything. THEY DON'T CARE if their communications fail - it's ALWAYS your fault according to them!!

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That's exactly what I'm worried about! I don't want to get disqualified for something I didn't know about. Did your appeal process work out ok? Was it difficult to prove you never got the notification?

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While I understand your frustration, I want to clarify that WorkSource appointments usually happen within the first 5-8 weeks of your claim. @OP: Since you're at 5 weeks, you're still within the normal timeframe. If you're concerned, you can be proactive and call your local WorkSource office directly to ask if you have an appointment scheduled. They can look you up in their system. Also, make sure you've completed your initial WorkSource registration at WorkSourceWA.com - sometimes they won't schedule your appointment until that's done.

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To directly answer your question with the most up-to-date information (as of 2025): ESD's official process is to send notification through at least TWO methods - typically a letter and either an email or portal message. However, in practice, their system often fails to send all notifications. Here's what you should do: 1. Verify your contact information is current in BOTH systems (ESD and WorkSource) 2. Check that you've completed your WorkSourceWA.com registration 3. Call your local WorkSource office directly to ask if you have a scheduled appointment 4. Document all your efforts (dates/times of calls, who you spoke with) Proactive communication will protect you if there's ever a question about whether you complied with requirements. Don't wait for them to contact you if you're approaching the 8-week mark.

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This is really helpful, thank you! I just called my local WorkSource office and found out my appointment is actually scheduled for next week, but they hadn't sent the notification yet. They said they're behind on sending out notices. Really glad I checked instead of waiting!

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One more tip - if your jury duty gets cancelled or you get dismissed early, make sure to update your weekly claim accordingly. Don't report income for days you didn't actually serve.

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Good point! I'll make sure to only report for the actual days I served.

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yeah jury duty schedules change all the time so keep track of actual days worked

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This thread has been super helpful! I just want to add that if anyone else is in this situation, don't stress too much about it. I went through jury duty while on unemployment benefits about 6 months ago and it was much simpler than I expected. The key is just being transparent with ESD - report the jury pay as "other income" on your weekly claim, keep all your paperwork from the court, and continue your job search activities around your jury schedule. The amount is so small it barely affects your benefits anyway. Most importantly, don't try to hide it or think it's not worth reporting - ESD has ways of finding out and the penalties for unreported income are way worse than just being honest upfront.

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One more thing that might help - if you're worried about the complexity of the whole process, Washington ESD actually has a pretty good tutorial video on their website that walks through filing your initial claim step by step. I found it really helpful when I was starting out. Also, don't panic if you make a small mistake on your application - you can usually correct minor errors later, and the system will often catch obvious typos and ask you to verify information. The most important thing is just getting that initial claim filed so your benefit year can start. You've got this!

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This is such great advice! I really appreciate everyone taking the time to share their experiences and tips. The tutorial video sounds perfect for someone like me who learns better by watching. I'm definitely going to check that out on the ESD website before I start my application. It's reassuring to know that small mistakes can usually be corrected - I was worried about messing something up and having to start over. Thanks for the encouragement!

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As someone who just went through this process recently, I want to emphasize something that really helped me: don't overthink the initial application! I spent way too much time second-guessing myself on every question when the reality is that the system is designed to walk you through it step by step. The most important thing is accuracy, not perfection. Also, once you submit your initial claim, you'll get a confirmation number - write that down immediately! You'll need it for reference if you ever have to call or if there are any issues. And be patient with yourself during the waiting period - it's normal to feel anxious while waiting for approval, but remember that thousands of people go through this process successfully every week in Washington state.

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