


Ask the community...
Just as an update for those facing similar issues: ESD implemented a new security protocol in early 2025 that sometimes causes these login problems. The technical explanation is that they're using a new multi-factor verification system on the backend that occasionally gets out of sync with their user database. When you call, specifically ask them to "reset your MFA token synchronization" - that's the technical term that will help the agent understand exactly what needs to be fixed. This is different from a simple password reset.
I've been dealing with similar login issues for weeks now! What finally worked for me was calling ESD early in the morning (right when they open at 8 AM) - seems like the phone lines are less jammed then. When I got through, the agent told me that their system has been having problems with accounts that were created or had password resets during certain time periods in February and March. She had to manually "refresh" my account status on their end. The whole call took about 15 minutes once I got connected. Definitely frustrating that we have to jump through so many hoops just to file our claims, but at least there seems to be a fix when you can actually reach someone!
Bottom line - yes you have to pay federal taxes on unemployment benefits. Start setting aside money now if you're still collecting. The 10% withholding option is your friend. And if you're confused about anything, talk to a tax professional or find a way to reach someone at Washington ESD who can clarify.
I'm in a similar situation and this thread has been incredibly helpful! I've been collecting unemployment for about 4 months and had no idea about the tax implications. Just logged into my Washington ESD account and found the tax withholding option - it was buried in the account settings under "Manage Tax Withholding" like someone mentioned. Set it to 10% federal withholding starting with my next payment. Better late than never! Thanks to everyone who shared their experiences and advice. It's reassuring to know I'm not the only one who was caught off guard by this.
One last tip - if you do start collecting Social Security, make sure you understand how it might affect your spouse's benefits too, especially if they haven't started collecting yet.
I went through this exact situation last year at age 64. Washington ESD unemployment benefits definitely don't affect your Social Security calculation - they're completely separate systems. I collected both for about 4 months while job searching. The key things to remember: 1) Both are taxable income so plan for taxes accordingly, 2) You need to stay available for work to keep getting unemployment, and 3) If you find work while on early Social Security, there are earning limits to consider ($23,400 for 2025). I'd recommend using that Claimyr service others mentioned to get through to Social Security - it really does work better than calling directly. The peace of mind from having both income sources while looking for work was worth it for me.
Last thought - if you're really struggling while waiting, some employers offer emergency hardship assistance even after layoffs. Might be worth reaching out to HR to ask. Also, local churches and community organizations often have emergency assistance funds available.
Based on my recent experience with Washington ESD, I'd plan for 3-4 weeks realistically. Mine took exactly 22 days from initial filing to first direct deposit. The key things that helped speed it up: having all my employment docs ready upfront, setting up direct deposit immediately, and making sure my WorkSourceWA registration was complete before filing my first weekly claim. The waiting week plus processing time is unavoidable, but being prepared with all the paperwork definitely prevents delays. Stay on top of your weekly claims even while the initial claim is pending - that's crucial!
Millie Long
If anyone is still having issues getting their UI number sorted out, I'd definitely recommend trying Claimyr. Used it last week when I couldn't get through to Washington ESD about a different issue and it saved me so much time and frustration. The video demo on their site shows exactly how it works too.
0 coins
Millie Long
•If you've been trying to call for days and can't get through, absolutely. Sometimes you just need to talk to a real person to get things straightened out.
0 coins
Debra Bai
•Makes sense. The phone system is definitely the worst part of dealing with Washington ESD.
0 coins
Jamal Edwards
I just went through this same confusion last month! Your UI number should be on your monetary determination letter - it's the one that starts with "UI" followed by numbers. But here's a tip that helped me: if you can't find any paperwork, log into your SecureAccess Washington account and go to your unemployment services dashboard. Your UI number is displayed right there at the top of your claim summary. Way easier than digging through emails and letters. Once you find it, definitely save it somewhere safe because you'll need it every single week for filing claims.
0 coins