If she's still having trouble reaching Washington ESD by phone after filing, I second the recommendation for Claimyr. I was stuck in adjudication for weeks and couldn't get through to anyone. Used their service and finally got connected to resolve my issue. Sometimes you just need to talk to a human!

Based on everything shared here, your sister should definitely apply! With 8 months of steady retail work and a clear layoff (not a quit), she likely meets the entitlement requirements. The key things to remember: 1) File ASAP since benefits start from when you file, not when you were laid off, 2) Have all her employer info and wage records ready before starting the online application, 3) Keep that layoff letter from her employer as documentation, and 4) Don't worry about the DoorDash gig work - her W-2 retail wages are what matter for regular unemployment benefits. If she runs into any issues getting through to Washington ESD by phone later, the Claimyr service mentioned above seems to really help people connect with agents. Good luck to her!

I remember when I was on training benefits they sent me something called a "Continued Claim Form" that I had to fill out. Maybe check your mail carefully? Sometimes they send important stuff through regular mail instead of putting it on eServices.

Just went through this exact situation last month! Here's what I learned the hard way: ESD has a "Training Benefits Continuation" process that's separate from regular UI extensions. When you get that extension notification, ignore it - that's for people NOT on training benefits. What you need to do is log into eServices and look under "Correspondence" for a form called "Training Program Status Verification" or something similar. If it's not there yet, it should appear in the next week or two. This form asks you to confirm you're still enrolled and making satisfactory progress. The key thing is to submit this form BEFORE your regular UI runs out. If you wait until after, there's definitely going to be a gap. I submitted mine 2 weeks early and the transition was seamless - my payments continued without interruption. Also, double-check that your training program is still sending enrollment verification to ESD each quarter. My school forgot to send the winter quarter update and it almost screwed up my benefits.

UPDATE: I was able to get through to Washington ESD using that Claimyr service and found out I do have 6 weeks left on my regular benefits. The agent also told me about a job fair next week that I didn't know about. Sometimes talking to an actual person makes all the difference!

Hey Freya, I totally understand the anxiety you're feeling at week 20! I went through the same thing last year. In Washington state, you get up to 26 weeks of regular unemployment benefits, so you should have about 6 weeks remaining. The key thing is to check your Washington ESD account online - look for your "claim summary" or "payment history" section where it shows your maximum benefit amount and how much you've already used. That'll give you the exact number. Don't panic yet though - 6 weeks is still time to find something, and make sure you keep filing those weekly claims even as you get close to the end. Also consider looking into any WorkSource training programs now rather than waiting until you're out of benefits. Hang in there!

I finally got through to Washington ESD using that Claimyr service and confirmed my benefit calculation. Turns out my estimate was pretty close - I'm getting $385/week which matches the highest quarter divided by 26 formula. The agent was actually helpful once I could reach someone.

Just remember that the benefit calculation is only step one. You still have to meet all the ongoing requirements like job searching and filing weekly claims. The weekly benefit amount doesn't matter if you lose eligibility for not following the rules.

One more tip - if they do put your claim in adjudication and you need to talk to someone about the status, that Claimyr thing people mentioned actually works. I was skeptical at first but when I couldn't get through to Washington ESD for weeks, it was worth trying. Got answers about my case that I never would have gotten otherwise.

Just want to add that you should also keep records of any communications you had with your manager about the hour reduction - texts, emails, schedule changes, etc. Washington ESD will want to see a clear timeline of what happened. Also, when you file, be prepared for them to contact your former employer to verify your story, so make sure everything you report is accurate. The fact that you stuck it out for 2 months trying to make it work actually helps show you didn't just quit impulsively. Good luck with your application!