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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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Update us when you figure it out! I'm sure other people will have this same question and it would be helpful to know what method actually worked for you.
Will do! I'm going to try the early morning calling strategy first, then the website tips everyone suggested. Thanks everyone for all the help!
And remember, if the calling doesn't work out, that Claimyr service is always an option to help you get through to an agent faster. Good luck!
I had a similar issue recently and found that the records are actually in the "Benefits Information" section, not under current claims. After logging into SecureAccess Washington, look for "Benefits Information" then "Payment Details" - it should show your complete payment history with dates and amounts that you can export as a PDF. The interface is pretty clunky but the data is there. If that section isn't showing up for you, try switching browsers - I had to use Edge instead of Chrome to see all the menu options properly.
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Just to follow up on your question about requesting a hardship reduction in the recovery rate - you need to call the ESD Collections unit specifically at 1-866-697-4831. Be prepared to provide documentation of your financial hardship (bills, bank statements, etc.). Regarding your PFML application, make sure you apply well before your due date, as processing can take 2-3 weeks. You can apply up to 4 weeks before your expected leave start date. The weekly benefit amount is calculated differently than UI - it's based on a percentage of your average weekly wage, up to a maximum. Best of luck with both your appeal and your baby!
Thank you so much for all this information! I've been calling that number but haven't gotten through yet. I'll keep trying. And I'll definitely apply for PFML early - thanks for the reminder. Really appreciate all the help from everyone.
I'm sorry to hear you're dealing with this stress during your pregnancy. I went through a similar situation when I was on maternity leave in 2023. The good news is that ESD overpayment collections from regular unemployment benefits don't automatically carry over to PFML payments - they really are separate systems with different processing. However, I'd strongly recommend being proactive about a few things: First, definitely pursue that hardship reduction on your current collection rate. With a baby coming, you should qualify for the lower 10-15% rate instead of 50%. Second, keep detailed records of everything related to your appeal - dates, case numbers, any correspondence. One thing that helped me was submitting my hardship reduction request in writing along with calling. You can fax documentation to ESD at 360-902-9509 or mail it to: Employment Security Department, PO Box 9046, Olympia, WA 98507-9046. Include bank statements showing your expenses and a letter explaining your pregnancy and upcoming financial needs. Also, don't let the appeal process discourage you. Even if it takes months, if you win your appeal, they'll have to refund everything they collected. Stay strong - you've got this!
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Another tip that helped me - if you're getting frustrated trying to reach Washington ESD and need your PIN reset urgently, you can also try filing your weekly claim online instead of by phone. You don't need the 4-digit PIN for online filing, just your SAW account login. The PIN is only required if you want to use the automated phone system. I was stressing about my PIN for nothing when I could just keep filing online like usual!
This is such an important point! I wish I had known this earlier - I was so focused on getting the PIN that I completely forgot I could just keep using the online system. It's crazy how we can overthink these things when we're stressed about deadlines. Thanks for pointing this out, it'll definitely help other people who find themselves in the same situation.
Yes! This is exactly what I needed to hear. I've been so worried about getting that PIN that I forgot the online system works perfectly fine without it. Sometimes when you're stressed about missing deadlines, you can't think clearly. I'm going to stick with online filing for now and deal with the PIN later when I have more time. Thanks for the reminder that there are multiple ways to accomplish the same goal!
I went through the exact same thing a few months ago! The stress of potentially missing your filing deadline makes everything feel more urgent than it needs to be. What really helped me was taking a step back and realizing that the 4-digit PIN is completely separate from your online account access. If you can log into your SAW account online, you can file your weekly claim there without needing the PIN at all. The PIN is only for the phone system, which most people don't even use anymore since the website is usually more convenient. Save yourself the headache of trying to get through on the phone lines right now - just stick with online filing and you'll be fine!
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I went through this exact same situation a few months ago and the panic is real! "Exhausted" is definitely the worst word they could have chosen - it sounds like you failed somehow when really it just means you've received all 26 weeks of regular benefits for your benefit year. I'd recommend calling Washington ESD to confirm there are no extended benefits available right now and to ask about filing a new claim if you had any work during your current benefit year. Also look into other resources like food assistance and job training programs while you're job hunting. The job market is tough but you'll get through this!
Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through the same thing. You're absolutely right about the panic - I was convinced I had done something wrong to get my benefits taken away. I'm definitely going to look into those other resources you mentioned while I keep job searching. Did you end up finding work before your benefit year ended, or did you have to wait to file a new claim?
I'm going through this exact same thing right now and this thread has been incredibly helpful! My claim just switched to "exhausted" status this week and I was completely panicked thinking I had somehow messed up my benefits. It's such a relief to understand that it just means I've used up my 26 weeks of regular UI benefits, not that I'm permanently disqualified or did anything wrong. The terminology really is awful - "exhausted" makes it sound so final and negative. I've been job searching consistently but the market is really tough right now. Going to keep documenting my job search activities like someone mentioned in case any extended benefits become available, and I'll look into those WorkSource training programs too. Thanks everyone for sharing your experiences and explanations!
Sophia Bennett
Good luck with your claim! Don't hesitate to reach out for help if you run into any issues during the process.
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Luca Greco
Just wanted to share my recent experience filing for unemployment in Washington. I was laid off from my tech job in December and was nervous about the whole process, but it actually went smoother than expected. My highest quarter was around $28k so I'm getting about $1,078 per week - which is actually above the $999 maximum mentioned here. I think the max might have been updated for 2025? Either way, the online application took about 30 minutes and I got my first payment within 2 weeks. The key thing that helped me was having all my employer information ready before starting the application. Would definitely recommend not waiting to file like others have said!
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Andre Laurent
•Wait, you're getting more than the $999 maximum? That's interesting - maybe they did update the max for 2025 and the info earlier in this thread is outdated. Can you check your account to see what the current maximum weekly benefit shows as? This could be really helpful for others trying to figure out what to expect. Also congrats on getting through the process so smoothly - sounds like having everything organized beforehand really makes a difference!
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