Washington Unemployment

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UPDATE: I finally got through to ESD this morning! The agent said I was disqualified because I accidentally marked that I was fired for misconduct when I was actually laid off due to reduced hours (I misunderstood the question). She said they're sending me a form to fill out explaining the circumstances, and once I return it, they'll review my case again. She said this happens ALL THE TIME and told me to keep filing my weekly claims like someone here suggested. Thanks everyone for the advice - especially about continuing to file weekly claims while this gets sorted out!

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Great news! For anyone reading this in the future: that form is likely the "Fact-Finding" form for separation issues. Complete it ASAP with clear, specific details about your job ending. Be sure to explain that your hours were reduced by a specific percentage (mention the exact percentage), making it impossible to earn sufficient income. Also mention any attempts to resolve the situation with your employer before leaving. Keep all documentation from your employer showing the hours reduction.

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Yes, that's exactly what it is - a Fact-Finding form! The agent said to include any documentation showing my hours were reduced. Thankfully I saved the email from my boss explaining the reduction. I'll get this submitted tomorrow. This whole process is way more complicated than I expected!

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Just want to add for anyone else dealing with this - when you get that Fact-Finding form, make sure to return it within the deadline they give you (usually 10 days). I learned this the hard way when I missed the deadline on my first claim years ago and had to start the whole appeal process over. Also, if you have any text messages or written communication about your hours being reduced, include copies of those too. The more documentation you can provide showing it wasn't your choice to leave/reduce hours, the better your chances of getting approved quickly.

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Update us on what happens! I'm in a similar situation and curious to hear how the payment plan setup goes for you.

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Will do! Planning to call them tomorrow morning (or try that Claimyr service someone mentioned) to get this sorted out.

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I went through a Washington ESD overpayment situation last year and here's what I wish someone had told me upfront: First, don't stress too much - they're usually willing to work with you on payment plans. Second, definitely log into your SecureAccess Washington account first to see the details and payment options before calling. Third, if you do need to call, try doing it first thing in the morning (like 8 AM sharp) when the phone lines open - you'll have better luck getting through. I was able to set up a $75/month payment plan with no issues, and they didn't charge any setup fees. The key is being proactive about it rather than waiting. Good luck!

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This is really reassuring advice! I'm curious - when you set up your $75/month payment plan, did you have to provide any financial hardship documentation or did they just accept whatever amount you proposed? I'm trying to figure out what monthly payment amount would be reasonable to suggest when I call them.

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wait dont u have to do 3 job search activities each week now? did u forget to log those maybe? that got me flagged once

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I've been doing my 3 job search activities every week and logging them in the system. I'm really careful about that because I know they can disqualify you if you miss them. That's why this is so confusing - I haven't changed anything in my reporting!

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Just want to add one important piece of advice - document EVERYTHING. Keep a log of all your calls, messages, and attempts to contact ESD. Note dates, times, and any reference numbers. If you do manage to speak with someone, write down their name and what they told you. If this drags on and you need to escalate to the unemployment law judge or request a hearing, having detailed documentation will significantly help your case. I went through a similar situation last year and my meticulous notes were crucial when I finally got a hearing. Also, check if there are any documents in your eServices account that need your response. Sometimes ESD sends questionnaires that trigger adjudication until they're completed, but the notification can be easy to miss.

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I just double-checked my eServices account and you're right! There IS a questionnaire I missed about my job search activities for last week. It wasn't there this morning when I checked (or I somehow overlooked it). I'll fill it out right away and hopefully that resolves the issue. Thank you so much for suggesting I look again!

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That's awesome that you found the questionnaire! I bet that's exactly what triggered your adjudication. Those job search questionnaires can appear randomly and if you don't complete them within a certain timeframe, it automatically flags your claim. Once you submit it, your adjudication should hopefully resolve pretty quickly - usually within a few business days for these types of issues. Keep us updated on how it goes!

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Final thought - if you ever need to speak directly with Washington ESD about your specific benefit calculation or have complex questions, remember that Claimyr service I mentioned can save you hours of phone frustration. Sometimes you just need to talk to a real person to get clear answers.

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I might actually try that service. I've wasted so much time trying to get through to Washington ESD on my own.

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Same here. The phone system is definitely the worst part of dealing with unemployment benefits.

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This thread has been incredibly helpful! I'm in a similar situation - just got approved and seeing $289 as my weekly benefit amount. One thing I wanted to add for anyone reading is that Washington ESD also has different payment methods available. You can get benefits through direct deposit, the ReliaCard debit card, or even paper checks (though that takes longer). I set up direct deposit and usually get my payment within 1-2 business days after filing my weekly claim. Just make sure to file your weekly claim every week even if you worked some hours - the system will calculate the partial benefits for you automatically based on what you report.

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@bd69a9972b96 Thanks for mentioning the payment options! I had no idea you could switch to direct deposit after already being set up with the ReliaCard. Do you know if there are any fees with the ReliaCard that I should be aware of? I've been using it for ATM withdrawals but wondering if direct deposit would save me money in the long run.

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@bd69a9972b96 That's really helpful info about the payment methods! I didn't realize direct deposit was an option - I've been using the ReliaCard they automatically sent me. Quick question - when you file your weekly claim and report part-time earnings, does the system immediately show you what your reduced benefit amount will be for that week, or do you have to wait to see the actual payment? I'm nervous about reporting my part-time hours correctly and want to make sure I understand how the partial benefits calculation works in practice.

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Thanks everyone for all the helpful info! Sounds like Washington has pretty decent unemployment benefits compared to other states. Now I just need to actually file my claim and hope it goes smoothly.

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And remember, if you run into any issues getting through to Washington ESD, there are services like Claimyr that can help. Don't let communication problems delay your benefits.

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Will do! Thanks again everyone for all the advice and information.

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One additional thing to keep in mind - make sure you have all your employment documentation ready before filing. Washington ESD will need details about your last employer, dates of employment, reason for separation, and your wages for the past 18 months. Having everything organized upfront can help avoid delays in processing your claim. Also, if you worked for multiple employers during your base period, you'll need information for all of them.

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This is excellent advice! I wish I had known about organizing all the documentation beforehand when I first applied. One thing I'd add is to also write down the exact dates you worked at each job, not just the years. Washington ESD asks for very specific start and end dates, and if you're like me and have had several jobs over the past few years, it can be hard to remember the exact dates off the top of your head. I ended up having to dig through old emails and contracts to find the precise information they wanted.

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This is all really solid advice! I'm starting to realize there's a lot more preparation involved than I initially thought. Since I'm coming from a tech job, I should have most of my employment records digitally, but I'm wondering - do they also need information about any stock options or bonuses I received? Those were a significant part of my compensation package, and I want to make sure I'm reporting everything accurately to get the maximum benefit amount.

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