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I just checked with my friend who works as a job counselor, and she said there's been a wave of these mysterious disqualifications lately. ESD apparently updated their system in March 2025 and it's been flagging legitimate claims for review. Most people who call in are getting it resolved pretty quickly once they reach someone.
UPDATE: I finally got through to ESD this morning (used the Claimyr service that was recommended here - totally worth it). Turns out their system flagged my claim because I used a different device to file last week and it triggered some kind of security review. The agent removed the disqualification and said my payment should process in 24-48 hours. She also added notes to my account so it shouldn't happen again. Thank you everyone for your help and suggestions!
That's great news! This is actually a common issue that many people don't realize - filing from different devices or even different browsers can sometimes trigger security protocols. Glad you got it resolved quickly.
Just wanted to update - I checked with my neighbor who works for ESD (not in claims processing, but still has some insider info). She confirmed that payments filed anytime on Monday should process overnight and arrive Tuesday. The 4pm cutoff is actually for same-day processing, not next-day. So you should be fine as long as you get it done today!
UPDATE: ESD just posted on their website that they're experiencing technical difficulties with the phone claim system today. They recommend using eServices if possible, but also stated that anyone who attempts to file by phone today but encounters errors will still have their claims processed on time as long as they successfully file by Wednesday. They're also temporarily waiving the Monday filing deadline due to these issues.
my cousin had this happen!!! try contacting ur state representative they can sometimes help speed things up with esd. also check if theres any alerts or messages in ur eservices account sometimes they need info but dont email u about it
For what it's worth, I successfully claimed unemployment between accepting a job offer and my actual start date (which was 3 weeks later). Just reported that I had accepted an offer with the future start date when filing my weekly claim. Had zero issues with eligibility - the system is designed to handle this situation. Adding one thing about your payment problem - check if you have any outstanding "tasks" in your eServices account. Sometimes these can be hidden in a tab that's not obvious. Also, have you moved recently or changed your address? That can trigger extra verification.
I should clarify something important about your retirement distribution. If it's a one-time distribution of $220 from a retirement account that's not from a base period employer (as you mentioned it's from 6 years ago), there's a good chance it won't affect your benefits at all. The key factors ESD considers are: 1. Is it from a base period employer? (In your case, no) 2. Is it regular pension/retirement income or a one-time withdrawal? (One-time distributions are treated differently) 3. Did you contribute to the retirement plan or was it entirely employer-funded? Make sure you explain clearly in the questionnaire that this was a one-time small distribution from a non-base period employer. That should minimize any impact on your benefits.
Butch Sledgehammer
Update: I called ESD this morning about this issue (was on hold for 2.5 hours). The agent confirmed exactly what's happening - when your claim switches from an old one to a recalculated one with new wage data, it automatically triggers a review of ALL separations within the base year, even previously approved ones. The agent said this is to prevent fraud where someone might have been fired for misconduct from one job but laid off from another. The good news is that since you already have documentation from your employer stating they won't contest the claim, you should be fine. The agent should be able to expedite the adjudication if you call and explain that you already provided this documentation.
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Alana Willis
•Thank you SO MUCH for following up! I really appreciate you sharing what you learned. I'll try calling again tomorrow - hopefully I can get someone who can expedite things based on the documentation I already provided.
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Leslie Parker
just wonderng did u get paid for the weeks while in adjudication or did they hold all payments until everything was resolved?
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Alana Willis
•They're holding all payments right now. I've been filing my weekly claims but haven't received anything since they put me in adjudication three weeks ago. Getting pretty worried about bills at this point.
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