Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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ESD has been severely understaffed since the post-pandemic budget cuts in 2024. Their phone system is designed to manage call volume by disconnecting callers when all available agents are busy and queue times exceed 45 minutes. This is frustrating but actually more efficient than keeping people on hold for hours. Your best options are: 1. Call on Wednesday or Thursday between 8:00-8:30am or 3:30-4:00pm (avoid Mondays and Fridays completely) 2. Use the eServices message center for all issues that don't require immediate attention 3. Visit a WorkSource office in person if you have one nearby - they can sometimes help with basic claim issues or at least use their direct lines to connect you 4. Contact your state representative's office if your situation is dire (about to lose housing, utilities being cut off, etc.) - they have caseworkers who can escalate ESD issues ESD's current average response time for adjudication is 4-6 weeks, so unfortunately your 3-week wait is still within normal processing times.
Thank you for such detailed information. I didn't realize WorkSource offices could help with claims - there's one about 30 minutes from me that I could visit. I'll try calling during those specific times too. Really appreciate the help!
Did you ever get through to someone? I'm curious which method ended up working for you.
Yes! I eventually got through using a combination of approaches. I tried calling at 8:17am like someone suggested, but that didn't work. Then I visited the WorkSource office like another person recommended, and while they couldn't fix my specific issue, they gave me a direct number to call and a good time to try. I finally got through to someone yesterday and they resolved my adjudication issue in about 10 minutes. Turns out there was just a missing document they needed. Benefits should be coming this week - such a relief!
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Anyone know if having a PIp (performance improvement plan) hurts your case? I was put on one 2 weeks before being let go but wasnt given the full time to improve that was promised in the Plan. Thinking of applying for UI but worried this looks bad?
Being on a PIP actually helps your case if they didn't give you the full time period to improve. It shows the employer didn't follow their own process. Make sure to mention that specifically during your fact-finding interview.
FINAL UPDATE: My claim was APPROVED! Had my fact-finding interview and the adjudicator said that since I didn't have any written warnings and could show the sales targets kept changing, it wasn't considered misconduct. The interviewer also mentioned they could tell I was making an effort to meet the goals. Benefits were deposited yesterday including back pay for the waiting period. Thanks everyone for your help!
congrats!! how long was the whole process from filing to getting approved?
It took exactly 3 weeks and 2 days from my initial application to approval. Not as bad as I expected after reading horror stories here!
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Quick update: As of May 2025, ESD has implemented a new adjudication tracking tool on their eServices portal. Have you checked if this feature is available on your account? It should be under \
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If your claim is still showing as "Processing" without any pending issues or disqualifications, it's most likely just a processing delay. Here's what you should know: 1. ESD occasionally has processing backlogs, especially mid-month when their workload increases 2. If there are no messages in your account about issues, that's usually a good sign 3. Wait times for payments can occasionally extend to 4-5 business days 4. It's only considered a true delay if it goes beyond 5 business days If you still don't have your payment by Monday, I'd recommend contacting ESD directly. Make sure you've checked your settings in the ESD portal to confirm your payment method hasn't changed and that there aren't any notifications you might have missed.
Thank you for this detailed response! This makes me feel better. I double-checked and my direct deposit info is still correct. I'll give it until Monday before taking further action.
Tate Jensen
Has anyone tried requesting a waiver? I saw something about 'equity and good conscience' waivers on their website but wasn't sure if those actually get approved.
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Tobias Lancaster
•Equity and good conscience waivers can be approved, but they're not automatic. You need to demonstrate both that the overpayment wasn't your fault AND that repayment would cause significant financial hardship. Document your current expenses, income, and any extenuating circumstances like medical bills or other unexpected costs. About 40% of these waivers get approved when properly documented.
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Marcelle Drum
UPDATE: I finally got through to ESD using that Claimyr service someone mentioned. The agent confirmed there was a system update that affected waiting week assignments. She put in a request to have my case reviewed by an adjudicator and put a temporary hold on the overpayment collection while they review it. She said I should still file a formal appeal through my online account to protect my appeal rights, but that many of these are being resolved through their internal review process. Fingers crossed!
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Tate Jensen
•That's great news! I'm going to try that too. Let us know what happens with your case!
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