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my brother works at worksource and he said the chat button only shows up when they have enough staff available which is basically never because theyre super understaffed. he said dont waste time looking for it and just keep calling
UPDATE: I tried that Claimyr service that someone suggested and actually got through to ESD this morning! Turns out my claim had a weird flag on it because my former employer reported my separation reason differently than I did. The agent cleared it up immediately and said my payments should process within 48 hours. Such a relief! Thanks everyone for your help.
That's great to hear! Employer separation reason discrepancies are common and usually simple to resolve once you actually reach someone. Glad you got it sorted out. Make sure to continue filing your weekly claims while you wait for the payments to process.
Update us when you hear anything! The timelines seem to vary a lot right now - I've seen some claims get through adjudication in just 2 weeks while others take 6+ weeks. Make sure you check your eServices messages daily and respond immediately to any requests for information.
Here's the official guidance: 1. For Zoom, Teams, or any video interview conducted over the internet: Select 'Website/email' as the contact method 2. For traditional phone calls: Select 'Phone' 3. For in-person interviews: Select 'In-person' The key thing ESD looks for in job search verification is that you can document the activity occurred. So regardless of which method you select, make sure to: - Save the email invitation for the Zoom interview - Note the name and contact information of the interviewer - Record the job title and company accurately - Keep any follow-up correspondence If you're ever selected for a job search review (they do random ones every quarter), having this documentation will prevent any issues with your claim.
I had five zoom interviews last month and havent been working since november when i got laid off from amazon. i put all of them as website contacts and even got the job at one of them! starting monday finally
One more important tip: When you file your new claim, be very consistent with how you described your separation from the previous employer the first time. Any discrepancies, even minor ones, could trigger additional review. Also, while waiting for resolution, make sure you continue filing your weekly claims even if you're not receiving benefits yet.
btw when u file online theres a section where u can add comments about each employer. I put in mine "this separation was previously approved for UI in claim #12345 on [date]" and i think that helped cuz they processed faster than last time
Connor Byrne
Smart move with the certified check and formal letter. That paper trail will be invaluable. Fingers crossed for your Supreme Court case!
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Amina Sy
good luck!!!!
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