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my brother works at worksource and he said the chat button only shows up when they have enough staff available which is basically never because theyre super understaffed. he said dont waste time looking for it and just keep calling
UPDATE: I tried that Claimyr service that someone suggested and actually got through to ESD this morning! Turns out my claim had a weird flag on it because my former employer reported my separation reason differently than I did. The agent cleared it up immediately and said my payments should process within 48 hours. Such a relief! Thanks everyone for your help.
That's great to hear! Employer separation reason discrepancies are common and usually simple to resolve once you actually reach someone. Glad you got it sorted out. Make sure to continue filing your weekly claims while you wait for the payments to process.
One more important tip: When you file your new claim, be very consistent with how you described your separation from the previous employer the first time. Any discrepancies, even minor ones, could trigger additional review. Also, while waiting for resolution, make sure you continue filing your weekly claims even if you're not receiving benefits yet.
btw when u file online theres a section where u can add comments about each employer. I put in mine "this separation was previously approved for UI in claim #12345 on [date]" and i think that helped cuz they processed faster than last time
Update us when you hear anything! The timelines seem to vary a lot right now - I've seen some claims get through adjudication in just 2 weeks while others take 6+ weeks. Make sure you check your eServices messages daily and respond immediately to any requests for information.
Sarah Ali
Im in the exact same boat but 8 weeks now... this is my first time on unemployment and im so confused. did you figure out why yours is stuck?
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Grace Durand
•Not yet, but I'm going to try some of the suggestions from this thread. I'll definitely post an update if I get it resolved. Hope yours gets fixed soon too!
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Alice Fleming
Just to add one more important point: make absolutely sure you're meeting the job search requirements while waiting. With the 2025 requirements, you need to complete and document 3 job search activities each week. If you miss documenting these properly, it can add another layer of issues to your claim. The Work Source workshops count as activities too, and they're easy to document.
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Grace Durand
•Yes, I've been doing this! I've been applying to at least 5 jobs each week and keeping detailed records of everything. I've also attended two WorkSource workshops so far. At least I know I'm doing that part right.
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