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After you try reaching ESD, if you still don't have an answer, you might want to contact your state representative's office. They often have liaisons who work directly with ESD and can sometimes get answers when individuals can't. Just search for "[your district] state representative" and call their office. I've seen this work for several people with stubborn claims.
Just following up - did you get any resolution to your claim? I was thinking about your situation and remembered that sometimes the first payment can be delayed if your former employer contests your unemployment claim. Did you leave your job under any questionable circumstances? If your employer disputed your eligibility, that would definitely cause delays while ESD investigates.
I used that Claimyr service someone suggested and FINALLY got through to ESD yesterday! Turns out my former employer did contest my claim (even though I was laid off due to budget cuts). The agent said my claim is in adjudication and could take another 3-4 weeks to resolve. She added a note about my financial hardship, but couldn't promise it would speed things up. I'm going to try contacting my state rep too. Thanks for checking back!
This is EXACTLY why the ESD system is so frustrating!! They make it impossible to get basic information that any normal payroll system would provide automatically. I spent THREE HOURS last year trying to reconcile my payment records because I needed the info for a mortgage application. The system is designed to be confusing on purpose I swear.
Just something to be aware of - make sure you're setting aside additional money for taxes if needed. The 10% withholding might not cover your full tax liability depending on your tax bracket and other income. I got caught by surprise last year when I still owed additional taxes even though I had withholding on all my UI payments.
Quick update question - have you tried calling right when they open at 8:00 AM? That used to be the best time, but in 2025 I've heard from several people that calling between 3:30-4:00 PM has a better success rate because many agents have finished their scheduled callbacks by then and can take incoming calls. Might be worth trying that specific window if you haven't already.
One other thing to consider - check if you received any fact-finding questionnaires that you might have missed. Sometimes ESD sends these with tight deadlines (often just 5 business days), and if you don't respond, they automatically disqualify you. These can come by mail, email, or appear in your eServices account. If you find you missed one, mention this specifically when you get through to an agent. They can often reopen the fact-finding if you have a reasonable explanation for missing the deadline.
Update: I FINALLY got through to ESD yesterday! The agent confirmed it was the vacation payout plus the date discrepancy causing the adjudication. They said everything looks good otherwise and they've expedited the review. Supposedly should be resolved within 5-7 business days. Fingers crossed!
FINAL UPDATE: My claim was approved! Took exactly 3 weeks and 2 days from when I first applied. All weeks were paid including the waiting week (not sure why, but I'm not complaining). To anyone else in adjudication - hang in there! And definitely try to speak with an agent if you can, it seemed to speed things up in my case.
LordCommander
To answer your question about prioritization - ESD generally processes claims in the order received, but certain factors can affect prioritization: 1. Hardship cases (imminent eviction, utilities shutoff) may be expedited if you've submitted a hardship request 2. Simple issues are often resolved faster than complex ones 3. Employer response times can significantly impact resolution speed 4. Certain industries or claim types may be grouped together for efficiency Since you've been waiting since January, I'd actually recommend trying to reach them directly. At this point, a quick call could potentially identify if there's a specific issue holding up your claim that could be easily resolved.
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Connor Richards
UPDATE: You guys were right! I just checked my account this morning and my status has changed from "Adjudication" to "Paid"!!! All my weeks that were pending are now processing for payment. The date change DID mean something was happening. Thank you all for your help and suggestions. For anyone else stuck in adjudication - hang in there and watch for these system changes, they might be good signs!
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Emma Swift
•That's awesome news! So happy for you! How long were you in adjudication total before it resolved?
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Connor Richards
•About 7 weeks total. The last 2 days after the date changed were the most stressful but it all worked out!
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