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I used that Claimyr service someone mentioned above when I was in appeal limbo. Got through to ESD in about 1.5 hours instead of days of redialing. The agent I spoke with actually helped me understand exactly what documentation I needed for my appeal. Totally worth it.
UPDATE: I finally got through to ESD this morning! The agent explained that I was disqualified because they needed verification of my work separation. Since I didn't respond to the February letter (which I never saw), they automatically disqualified me. She said I can either appeal OR submit the separation verification now through my eServices account. I'm going to try uploading my documentation today and see if that resolves it without needing a formal appeal. Will update again when I know more. Thanks everyone for your help and suggestions!
One more thing - if your appeal deadline has already passed, you can request a "good cause" exception for filing a late appeal. The same situation with your wife's hospitalization that prevented you from responding to their documentation request could potentially qualify as good cause for filing a late appeal. Make sure to submit medical documentation and be very specific about how it prevented you from meeting the deadlines.
This is correct. ESD does allow for late appeals in some circumstances. Be aware that the standard is fairly strict - they'll want to see that you were effectively unable to file on time, not just that it was difficult. Hospital documentation showing your wife was in critical condition and you were her primary caretaker would be ideal evidence. The fact that you were dealing with multiple family deaths plus a hospitalization creates a compelling case for extending deadlines.
my cousin works at a call center and says most ppl get denied at first just to see if theyll give up!! its like a test!! dont give up man
This isn't accurate. ESD doesn't deny claims as a "test" - they follow specific legal guidelines. Claims are denied when they don't meet the eligibility requirements based on the information provided. That said, many initial denials are overturned on appeal when additional information is presented or when the claimant clarifies misunderstandings about their situation.
Wait so they made you pay back the money and then 3 years later decided you didn't need to pay it after all??? That's crazy! I'm dealing with an overpayment notice right now but haven't paid anything yet. Hope your refund comes through soon!
Yes, exactly. I was told I had to pay immediately or face collections, so I paid the full amount. Only now, 3 years later, they review my case and decide I shouldn't have had to pay. The system is completely backwards. If you're dealing with an overpayment now, definitely look into filing a waiver request BEFORE you pay anything!
I'm going through the exact same thing right now! Got my waiver approval last week after paying $2800 last year. Called this morning and was told I need to email overpayment@esd.wa.gov with my approval letter, claimant ID, and proof of payment. The rep said it would take "at least 8 weeks" for processing after they receive the email. This whole system is just designed to make it as difficult as possible to get your own money back!
Thanks for sharing your experience - at least now I know what email to use. Did they say what counts as valid "proof of payment"? I paid by check but I'm not sure if I still have the cancelled check images from 3 years ago.
did your husband recently change his name or anything? my cousin had something similar happen after she got married and changed her last name. ESD had her old and new name as different people somehow and it was a total mess!
After reading through this thread, I want to clarify something important: This is almost certainly a database association error, not identity theft. ESD's wage record system occasionally creates erroneous employer associations when processing quarterly wage reports, especially with similar SSNs or data entry errors. The good news is that once your husband speaks with a claims specialist, the resolution process is straightforward. The specialist will verify his identity, confirm which employers are legitimate, then remove the incorrect associations manually in the system. After that, the claim will be released from adjudication and processed normally. To expedite this, have the following ready when he calls: 1. His ID and SSN card 2. W-2s from his legitimate employer 3. A list of the incorrect employers shown on his claim 4. The approximate date when this issue occurred previously And as others have mentioned, he absolutely must continue filing weekly claims during this process.
Natalie Wang
One time my payment went to my old address even though I updated my info. Maybe double check your contact info is current?
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Chloe Mitchell
•That would only matter if they were getting a paper check. For KeyBank card deposits, the address doesn't affect fund transfers.
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Samantha Hall
Just to add a bit more info - ESD and KeyBank operate as separate entities. Once ESD shows "paid," the transaction is in KeyBank's hands. You can actually call KeyBank's unemployment debit card customer service directly at 1-866-295-2955 to check pending deposits. Sometimes they can see pending transfers before they're fully processed.
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Aaron Lee
•Update: I called KeyBank, and they said there IS a pending deposit that should be available by tomorrow! Thank you all for the help and keeping me from panicking!
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