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my cousin works for the worksource office (not same as esd but they work w/ them) and she says they r SUPER understaffed right now. like half the ppl they need. so thats why everything takes 4ever
UPDATE: Finally got through! The Claimyr thing actually worked after about 90 minutes of waiting. ESD agent told me my claim had been flagged because I worked for two different employers in my base year and one of them hadn't responded to their wage verification request. She manually overrode something and said my claim should move to processing in 24-48 hours. So relieved!
That's great news! Make sure you keep filing your weekly claims while you wait for that processing to complete. You should get all your back weeks paid once it's approved.
Yes, I've been religiously filing every week! Agent said I did everything right and should see payment for all weeks once it processes. Such a relief!
Just checking back - did your claim status update yet? Sometimes completing those additional questionnaires can trigger the system to move forward with processing right away.
Yes! About 3 hours after completing that missing questionnaire, my status changed from \
omg dont freak out!! its good theyre calling u!! when i got a call after governors office helped me they just wanted to check if i was actually me (birthday, address) and then asked about my last job and why i left. make sure u answer ANY call today, even unknown numbers!!! they fixed my claim right after the call and i got $$$ the next week!
Good news - the call after a Governor's office request is usually from a higher-level adjudicator who has the authority to resolve your claim on the spot! This means you're being fast-tracked. In my experience, prepare the following: 1. Have your claim ID number ready (from your eServices account) 2. Know the exact dates of employment and separation for jobs in the last 18 months 3. Be prepared to explain your availability for work and any limitations 4. If your issue is about job separation, have a clear explanation of why you left (layoff, fired, quit, etc.) They typically review your file before calling, so they're usually looking for specific information to clear up whatever is causing the adjudication delay. The call usually takes 15-20 minutes, and they often make a decision right away. Good luck! This should resolve your claim much faster than waiting in the regular queue.
When I had trouble reaching someone at ESD about my standby status, I tried for DAYS with no luck. Then I found out about Claimyr (claimyr.com) and they got me through to an actual ESD agent in about 20 minutes. They have this demo video: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 showing how it works. The agent I spoke with helped me add job search activities retroactively and explained exactly what I needed to do. Definitely worth it instead of stressing for weeks.
Update: I finally got through to someone at ESD this morning! They explained that I need to go back and add job search activities for the weeks I was denied standby, but they're giving me until the end of the month to complete them all. They also confirmed I'll still get benefits for this final week before my job starts as long as I report the job acceptance and start date correctly. Thanks everyone for your help - this was so stressful!
Andre Rousseau
For anyone else waiting on adjudication: Keep detailed records of all your interactions with ESD. Write down the date and time of any calls, the name of the person you spoke with, and what was discussed. This information can be invaluable if there are any discrepancies later. Also, make sure that your contact information is up-to-date in your eServices account. Adjudicators often try the phone number listed there first, and if it's outdated, they may move on to another claim after failed contact attempts. You can update your profile information by logging into your account and selecting "Update Contact Information" from the menu options. In my experience working with unemployment claimants, those who maintain organized records tend to have smoother experiences resolving claim issues.
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Mateo Perez
•I wish I'd known this sooner! I never wrote down the adjudicator's name when she called, which probably wasn't smart. Thankfully everything worked out, but I'll definitely keep better records if I ever need to file another claim.
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Ethan Brown
Did the adjudicator talk to you about why your claim was held up for so long? I'm going crazy trying to figure out why mine is taking forever when I submitted everything correctly!
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Mateo Perez
•She actually did explain! In my case, there was confusion about my last day worked. I put the last day I physically went into the office, but my employer reported my last paid day (which included vacation payout). The dates were about 2 weeks apart, so that flagged my account for manual review. Seems like even small inconsistencies can send you to adjudication purgatory.
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