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Just to clarify some misinformation in this thread - the WorkSource career coach should file what's called a "non-penalty reschedule" in the RESEA system. This will remove the appointment failure flag from your account. It's actually form WS-23R, not WS-23A as someone mentioned above. The timeline for resolution depends on whether your claim goes into full adjudication or if they simply clear the flag. Full adjudication can take 3-6 weeks in 2025 with current backlogs, but a simple flag removal can be done in 3-5 business days if you get through to the right person. Make sure you continue certifying weekly while this is being resolved.

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Thank you for the correction! I'll make sure to specifically request the WS-23R form. Is there a specific department I should ask for when I finally get through to ESD? I want to make sure I'm transferred to someone who can actually help with this particular issue.

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Ask to speak with an adjudicator specifically about a WorkSource participation issue. Regular claims agents often can't clear these flags without approval from an adjudicator. If they try to just take a message, politely insist that you need to speak with someone who can address RESEA/WorkSource flags specifically.

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UPDATE: Finally got this resolved! For anyone who might face this issue in the future, here's what worked: 1. I got my career coach to admit in writing it was her error 2. I had her supervisor submit the WS-23R form (thanks for the correction on that!) 3. I used Claimyr to actually get through to ESD (after trying for days on my own) 4. Spoke with an adjudicator who reviewed my documentation 5. They cleared the flag within 48 hours All my pending payments were released today - 16 days after the original issue. Not ideal, but at least it's fixed. The most frustrating part was just getting someone at ESD to actually look at my case. Once that happened, they agreed immediately that I wasn't at fault.

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congrats!!! thats way faster than mine got fixed. gonna save this advice in case it happens again

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Thanks for updating the thread with what worked. This will be helpful for others who run into similar issues. Glad you got it resolved!

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I had a similar reduction in hours situation in 2024 and also had my denial reversed by OAH. Just so you know what happened in my case: I got the full written decision about 5 days after seeing the 'reversed' status online. Then I had to wait about 18 days before the money actually showed up in my account. ESD's system takes time to implement the judge's decision. One weird thing - my eServices account showed 'adjudication in progress' again for about a week during this time, which freaked me out, but it was just part of their process of implementing the decision. Hang in there!

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This is super helpful, thank you! I'll try not to panic if I see 'adjudication' pop up again. The waiting is just so stressful when bills are piling up.

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Quick follow-up: if you don't see any changes in your eServices portal within 2 weeks, you might need to contact ESD to ensure they're implementing the judge's decision. Sometimes there can be delays if they're backlogged. But in most cases, once OAH reverses a decision, ESD processes the claim within 10-14 business days. Just keep documenting all your job search activities while waiting!

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Thank you again! I'll mark my calendar for 2 weeks from today and follow up with ESD if nothing has changed by then. Really appreciate everyone's help - this forum has been a lifesaver during this stressful process.

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am I the only one who thinks it's ridiculous we have to contact the governor to get basic unemployment services? the whole system is a joke. they expect people to wait months with no income while bills pile up? what are families supposed to do?

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EXACTLY!! It's completely broken. They say file your claims every week but then make you wait MONTHS for payment. How are people supposed to feed their kids and pay rent? The ESD phone system is designed to keep you from reaching anyone who can help. It's disgusting how they treat people.

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UPDATE: We got APPROVED!!! All 6 weeks processed and payment is pending direct deposit! Should have the money tomorrow. The adjudicator never even called us - just verified with the employer and made the determination. Thank you everyone for your support and advice during this stressful time. And definitely reach out to the governor's office if you're stuck - it made all the difference for us.

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That's fantastic news! So happy for your family. It's always a relief when these things work out as they should. Now you can focus on catching up and moving forward.

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Wait i'm confused... if you're not looking for work right now why even worry about the appeal? You said you stopped filing claims because you're not job hunting anymore, so you wouldn't be eligible for benefits anyway at this point, right? Or are you hoping to get retroactive payments for those 8 weeks you claimed after quitting?

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It's for the retroactive payments for those 8 weeks. I was actively job hunting during that time, just not currently. Plus, I'm worried if I ignore the hearing notice it could cause problems if I need benefits in the future.

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One last thing to consider: if your appeal is successful and you get benefits for those 8 weeks, that could trigger an overpayment notice for any benefits you received after your contract job ended, if those were calculated on a new claim. ESD might determine you were double-dipping (using the same employment hours for two different benefit periods). This is why understanding if your contract job created a new benefit year is so important.

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Oh that's a good point I hadn't considered. I definitely don't want to end up with an overpayment situation. I'll see if I can figure out whether the contract job created a new benefit year before the hearing.

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I'm actually an employer but I've helped employees with this before. The rule is you need 680 hours in your new base year AND you must have returned to work and earned 6 times your weekly benefit amount since opening your previous claim. If you meet both requirements, you can file immediately without waiting for your benefit year to expire. If not, you'll need to wait until after November 9th.

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Thanks everyone! I just checked my pay stubs and I've definitely worked more than 680 hours since starting this job 8 months ago. My previous weekly benefit was $504, and I've earned way more than 6 times that amount. I'll go ahead and apply online now instead of waiting!

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Just wanted to mention that when you apply, make sure to have your employment info from your new job ready - especially your start and end dates and reason for separation. They'll verify this with your employer. Also, the first week is still a waiting week where you won't get paid - that never changed back after COVID.

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ALSO!!! don't forget u have to do 3 job search activities each week and log them!!! esd is super strict about this now and will deny ur claim if u mess up the job search!!! happened to my sister in january

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