i had a friend who went thru this. she said the most important thing is KEEP DOING YOUR JOB SEARCHES while you wait!!! and document everything super carefully. if u win ur hearing u can get all the back pay but only if u did all the job search stuff every week

anyone else notice how they always deny valid claims hoping people will just give up? my sister and 5 other people from her company all got denied for the exact same bogus reason, only 2 of them fought through the whole appeal and petition process and BOTH won eventually. system is rigged

I used to work for ESD before switching careers, and here's what I can tell you: The phone system is programmed to automatically disconnect when the queue reaches capacity (usually around 200-250 callers). This is frustrating but actually more efficient than leaving people on hold for 5+ hours. For your specific availability issue, here's what you should do: 1. Call exactly at 7:58am when the phone lines open 2. When prompted, press 1 for claims, 3 for agent 3. If disconnected, immediately try again 4. Keep detailed notes of each call attempt (time, date, result) If you still can't get through after 3 days of attempts, document this thoroughly and include it with your appeal if you get disqualified. The OAH (Office of Administrative Hearings) judges will often consider your good-faith efforts to resolve issues when making determinations. Also, send a detailed message through eServices with all relevant information about your availability issue. Specifically request adjudication of this issue. Print a copy of this message for your records.

UPDATE: I tried the Claimyr service that someone mentioned above, and I ACTUALLY got through to a real person at ESD after weeks of trying! The representative was able to see that my adjudication was for my availability statement, and she updated my file with the correct information. She said the adjudicator should review it within 3-5 business days. Such a relief! Thanks everyone for your help and suggestions!

After I reported identity theft to ESD, it took about 5 weeks to fully resolve. They'll eventually send you an affidavit to complete. Make sure you keep following up regularly and check your ESD account daily for any updates or required actions. The fraud department moves slowly but they do eventually resolve it.

I'm glad to see you're taking this seriously. One additional tip: create a detailed journal documenting EVERYTHING related to this issue. Every phone call (date/time/who you spoke with/what was discussed), every form submitted, every change to your ESD account status. This documentation will be invaluable if there are any disputes about when you reported the fraud. ESD can sometimes hold victims partially responsible if they determine you didn't report promptly enough.

i waited 2.5 weeks for my first payment but then all the other weeks came right away after that! hang in there

Just following up - any update on your claim? Did your payment go through?

when i had my appeal last year the judge let me submit new evidence at the hearing that i didnt include with my original appeal letter. so if you remember anything else helpful later you can still use it. also keep applying for jobs and document all that cuz they might ask about your job search during appeal too

One more thing I forgot to mention - if your appeal is denied, you can appeal AGAIN to the Commissioner's Review Office. I had to do this because I lost my first appeal, but won on the second level review. So even if the first appeal goes against you, don't give up! The higher level review often reverses decisions.