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Any luck getting through? I'm dealing with something similar and wondering if I should just keep trying online or bite the bullet and call.
Finally got it figured out! After trying everything online with no luck, I ended up using that Claimyr service someone mentioned above. Got through to an ESD rep in about 30 minutes. Turns out there was a flag on my account from my previous employer that was preventing the reopen button from showing. The rep was able to clear it and reactivate my claim. Filed my weekly claim for this week right after the call. Such a relief!
whats the best number to call for regular unemployment? i have like 5 different ones saved in my phone and i never know which one to try
The main UI Claims Center number is 800-318-6022. That's the best one to use for most unemployment issues. They're open Monday-Friday from 8am to 4pm (except holidays). If you have a specific adjudication issue, sometimes the claims center agents will give you a direct number to the adjudication department after your initial contact.
When I had issues last year they were actually pretty helpful once I got through. Speaking of which, does anyone know if they're hiring? Might be worth working for them if the pay is decent since I haven't found anything else yet...
Yes, ESD is actually hiring quite a few positions right now! They have a high turnover rate in their call centers. Check careers.wa.gov and search for Employment Security Department. The entry-level claims specialist positions start around $3,800-4,200 per month with full benefits. The training is about 6 weeks long.
Something nobody mentioned yet - make sure you're accurately reporting your separation reason from the previous job. If you selected "laid off" but your employer reports something different (like performance issues), that can delay your claim processing because it triggers an investigation. Double-check that your separation reason matches what your employer would say.
One more important detail: When you file the weekly claim for the week you started working, make sure you answer "Yes" to the question about whether you're still seeking work for that week IF you were still actively job searching before accepting this position. Some people mistakenly select "No" because they accepted a job, but ESD wants to know if you were available and seeking work during any portion of that week before you started working.
Wait I think I've been doing this wrong. If I accept a job offer on Monday but don't start until the following Monday, how should I answer the "looking for work" question for that week between acceptance and starting?
For the week between accepting the job and starting it, you should answer "Yes" to whether you're seeking work. Until you actually start working and earning wages, you're still considered to be seeking work for unemployment purposes. You only answer "No" when you're no longer available for work (like if you're on vacation, sick, or have actually started working).
UPDATE: Finally got this resolved! Used that Claimyr service someone mentioned below and actually got through to ESD in about 30 minutes! The agent confirmed exactly what you all said - the system had incorrectly flagged my standby claim as medical standby instead of employer-requested standby. She fixed it immediately and told me my claim should process normally now. Thanks everyone for the help and advice! For anyone else dealing with this issue, definitely worth paying to get through rather than waiting weeks for them to respond to messages.
Luca Ferrari
UGH these companies that fight every claim make me so ANGRY!!!! I worked for a place like that - they'd fire people for made up reasons then contest EVERY SINGLE unemployment claim. And ESD just believes whatever garbage employers say!!! Make sure you emphasize that they NEVER warned you about vaping before. In my experience, judges want to see that employers gave warnings before firing for rule violations. Also, if you can get ANY coworker to text or email you confirming others vaped too without getting fired, that's gold!!! Shows they singled you out after your complaint email. Keep fighting!!!! The system is designed to wear you down but DON'T GIVE UP!!!!!
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NeonNinja
•You make an excellent point about the lack of prior warnings. Under Washington's unemployment regulations, even an actual rule violation may not qualify as misconduct if the employee wasn't given proper warning that the behavior could lead to termination. This is especially relevant for policies that aren't consistently enforced.
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Diego Vargas
just wondering what happened with ur appeal?? did u win?
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Omar Mahmoud
•I filed the appeal yesterday! Hearing is scheduled for next month. I contacted the Unemployment Law Project and have a consultation with them tomorrow. I've been documenting everything and got two former coworkers (who recently quit) willing to provide statements about the work conditions and how management reacted to my email. Feeling cautiously hopeful but still super stressed about money in the meantime.
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