Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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this is y our state sucks. esd is broken on purpose so they can steal money from workers. they create these "overpayments" out of nowhere then make it impossible to fight. my friend got hit with $16k overpayment after being told she qualified. its all a scam
While the system certainly has problems, I wouldn't go so far as to say it's intentional. The collections department staff I spoke with was actually very helpful and reasonable. I think it's more about understaffing and poor communication between departments than malicious intent.
Has anyone here had their waiver actually approved? I've been waiting 5 months and I'm losing hope... I'm in a similar situation where ESD approved my benefits initially then suddenly decided I didn't qualify based on some technicality about my work history.
my cousin got hers approved after like 9 months it just randomly showed up in her account one day saying approved. no letter or anything just suddenly the balance was gone
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Did you try refreshing the page? Sometimes the ESD site glitches and doesn't show all the contact options. Also make sure your browser isn't blocking pop-ups because sometimes their contact form opens in a new window.
The problem isn't finding the contact info on their site - it's that NONE of their contact methods actually work! They deliberately make it impossible to reach anyone. The system is broken by design.
UPDATE: I finally got through! For anyone with the same problem, I tried calling at exactly 8:00 AM as someone suggested, and while I still had to wait about 25 minutes, I actually got to speak with a real person. They explained that my claim was delayed because of an employer response issue, but they've now moved it forward. Thanks everyone for the suggestions!
That's great news! Glad you got through. For your future reference, make note of the agent's name and ID number whenever you speak with someone. This creates a record of your conversation that can be helpful if you need to follow up later.
nice!! morning calls always work better 👍
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One time my payment went to my old address even though I updated my info. Maybe double check your contact info is current?
That would only matter if they were getting a paper check. For KeyBank card deposits, the address doesn't affect fund transfers.
Just to add a bit more info - ESD and KeyBank operate as separate entities. Once ESD shows "paid," the transaction is in KeyBank's hands. You can actually call KeyBank's unemployment debit card customer service directly at 1-866-295-2955 to check pending deposits. Sometimes they can see pending transfers before they're fully processed.
Update: I called KeyBank, and they said there IS a pending deposit that should be available by tomorrow! Thank you all for the help and keeping me from panicking!
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I used that Claimyr service someone mentioned above when I was in appeal limbo. Got through to ESD in about 1.5 hours instead of days of redialing. The agent I spoke with actually helped me understand exactly what documentation I needed for my appeal. Totally worth it.
That's good to hear another positive experience with that service. I think I'll give it a try tomorrow morning. At this point, anything that helps me talk to an actual person at ESD seems worth trying.
UPDATE: I finally got through to ESD this morning! The agent explained that I was disqualified because they needed verification of my work separation. Since I didn't respond to the February letter (which I never saw), they automatically disqualified me. She said I can either appeal OR submit the separation verification now through my eServices account. I'm going to try uploading my documentation today and see if that resolves it without needing a formal appeal. Will update again when I know more. Thanks everyone for your help and suggestions!
That's excellent news! Uploading the documentation is definitely the faster route. Even if you end up needing to appeal later, at least you've started the process of resolving it. Keep us posted!
Jamal Wilson
We were in adjudication for FIVE MONTHS last year for a "able and available" issue because my wife had surgery right before our seasonal layoff. had to sell our second car just to make it thru. finally got all backpay but the stress nearly killed us my best advice: document EVERYTHING. dates times names of who u talk to. and keep filing weekly claims even while in adjudication. if u miss even 1 weekly claim during adjudication it can reset the whole thing ask me how i know lol
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CosmicCruiser
•OMG five months is insane! I'm definitely keeping detailed notes of everything and will make sure not to miss any weekly claims. Thanks for the warning about that - I had no idea missing one could reset things. So sorry you had to go through that nightmare.
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Ethan Taylor
Based on all the comments and your situation, here's a summary action plan that might help: 1. Keep filing weekly claims without fail 2. Ask your employer to contact ESD to verify your employment status 3. Reference your previous claim/verification in secure messages 4. Consider the Claimyr service others mentioned to get through to an agent 5. Request hardship acceleration if you're 2-3 weeks in with no progress 6. Double-check that your ID documents are perfectly clear and complete 7. Look into emergency rental assistance programs as a backup plan Most importantly, the 10-week timeframe you experienced last year isn't the norm now. The system has improved significantly for identity verification cases. The current 3-4 week average should give you some hope.
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CosmicCruiser
•Thank you so much for this comprehensive plan! I've already started on several of these steps, and it gives me hope that the process is faster now. I'll definitely look into emergency rental assistance as a backup plan - I didn't even think of that. This community has been incredibly helpful.
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