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UPDATE: Finally got this resolved! Used that Claimyr service someone mentioned below and actually got through to ESD in about 30 minutes! The agent confirmed exactly what you all said - the system had incorrectly flagged my standby claim as medical standby instead of employer-requested standby. She fixed it immediately and told me my claim should process normally now. Thanks everyone for the help and advice! For anyone else dealing with this issue, definitely worth paying to get through rather than waiting weeks for them to respond to messages.
i think they just get confused when ur last day is mid-week. same happened 2 me. the system doesnt know what to do with those few days b4 the official claim week starts. dont worry 2 much about it
Just an update on what I learned after going through something similar - the medical documentation request often happens if the system thinks there's ANY question about your availability for work. The reason you got both approval letters AND the medical request is that claims processing and eligibility reviews happen on parallel tracks at ESD. Your best bet is to call and speak directly with an agent who can look at your full file and clear this up. They can often override or cancel erroneous documentation requests. The key is explaining that you have no medical restrictions and have been able and available for work since becoming unemployed. Also, don't be surprised if your payments still start coming through while this medical documentation issue is pending. ESD's different departments don't always coordinate in real-time.
btw something else to know - in the hearing they record EVERYTHING so speak clearly and don't interrupt the judge. i did that in mine and the judge got super annoyed. also have all your dates memorized because they'll ask specific questions about when you started/ended each job. good luck!!
One last thing to prepare for: Even after you address the voluntary quit from Company A using the purge period evidence, they will still examine whether your termination from Company B qualifies you for benefits. Make sure you're also prepared to discuss: 1. The exact reason for your termination from Company B 2. Any warnings you received prior to termination 3. Whether you violated any company policies 4. Any documentation of the termination reason If you were terminated for misconduct, you could still be disqualified regardless of resolving the Company A issue. Misconduct includes things like willful disregard of employer interests, violation of reasonable policies after warnings, dishonesty, etc. However, if you were terminated for performance issues despite your best efforts, inability to meet job requirements despite trying, or business reasons (layoff, reduction in force), these are NOT misconduct and shouldn't disqualify you.
Fortunately, I was terminated from Company B due to a reduction in force. They eliminated my entire department due to budget cuts. I have the termination letter stating this, so I should be OK on that front. I'm hoping once we get past the Company A voluntary quit issue with the purge period evidence, the Company B termination will be straightforward since it was clearly not misconduct.
When I had to call ESD about my military spouse thing, i had to call like 50 times before getting through!! The website is so confusing and the agents kept telling me different things. One told me I couldn't get benefits while working part time at all which was WRONG!!! Just keep trying and don't give up!!
That's why I ended up using Claimyr - couldn't deal with the constant busy signals and disconnects. Got through to someone who actually knew what they were talking about regarding partial benefits.
To address your question about speeding up adjudication - unfortunately, there's no guaranteed way to expedite the process. However, ensuring your application is complete and providing all documentation upfront can help prevent additional delays. If you're experiencing financial hardship while waiting, you can request an expedited review by explaining your situation when you speak with an agent. Also, don't forget that you may qualify for a job search waiver for a few weeks after relocating. This means you won't have to perform the usual three job search activities per week immediately, giving you some time to settle in. Be sure to ask about this when you speak with ESD.
Isabella Martin
whats the best number to call for regular unemployment? i have like 5 different ones saved in my phone and i never know which one to try
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Ava Hernandez
•The main UI Claims Center number is 800-318-6022. That's the best one to use for most unemployment issues. They're open Monday-Friday from 8am to 4pm (except holidays). If you have a specific adjudication issue, sometimes the claims center agents will give you a direct number to the adjudication department after your initial contact.
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Jacob Lewis
When I had issues last year they were actually pretty helpful once I got through. Speaking of which, does anyone know if they're hiring? Might be worth working for them if the pay is decent since I haven't found anything else yet...
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Sophia Miller
•Yes, ESD is actually hiring quite a few positions right now! They have a high turnover rate in their call centers. Check careers.wa.gov and search for Employment Security Department. The entry-level claims specialist positions start around $3,800-4,200 per month with full benefits. The training is about 6 weeks long.
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