Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One more important thing to consider: ESD may put you on a \

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That's really helpful! My doctor has already documented that I need frequent breaks and can't stand for more than 20 minutes at a time. I'll ask if he can add more specifics about what kind of work I could do. Thank you!

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yeah they ended up paying me everything but it was super stressful waiting! i almost missed a car payment. hope u get yours fixed faster!!

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Update: I managed to get through to ESD this morning! Called right at 8:00 AM like someone here suggested and only waited about 20 minutes. The person I spoke with was actually helpful and explained that my adjudications were for: 1. Job separation issue (my employer is claiming I quit) 2. Potential availability issue (because I mentioned possibly taking classes) 3. Wage verification (they need paystubs from a previous job) She expedited my claim due to financial hardship and consolidated the issues under one adjudicator. She said I should hear something within 5-7 business days! Thank you all for your advice - it really helped me understand what was going on and how to address it.

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awesome! glad it worked out, hope u get paid soon

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This is great news! Make sure you submit any documentation they requested for those issues immediately through your eServices account. The 5-7 day timeline starts once they have all the necessary documentation. And continue filing your weekly claims during this period.

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Does anyone know how long these appeal hearings usually last? My friend just went through one and said it was only like 20 minutes, seems way too short to explain everything!

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Appeal hearings typically last 30-45 minutes, though they can be shorter or longer depending on complexity. They're surprisingly brief, which is why preparation is so important. The judge follows a standard format: opening statements, employer testimony with cross-examination, claimant testimony with cross-examination, and sometimes closing statements. The key is being concise while including all relevant facts.

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I work in HR (different state) and from the employer perspective, this sounds like a badly handled termination that they're now trying to classify as a quit to avoid the UI claim. That's actually against the rules. If they initiated the separation convo by saying "we're letting you go" then it's THEIR decision regardless of whether your husband offered to give notice afterward. One question - did they give any reason for letting him go? If it was something like "position elimination" or "restructuring" that would further support your case that it wasn't a quit.

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They just said they were "going in a different direction" and needed someone with different skills. No performance issues were mentioned at all. I'll make sure he includes that in his testimony. Thanks for the HR perspective - it's helpful to hear this from someone on the employer side!

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Just to ease your mind about the deadline - even if you can't resolve this by the weekly claim deadline, ESD can and will backdate your claim once the error is fixed. Make sure you document all your attempts to file (screenshots of errors, etc.). The key is to keep trying to file and to contact them about the issue before the deadline passes. That way they can see you made a good faith effort to file on time.

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UPDATE: Finally got this resolved! I used the Claimyr service that someone recommended here, and it actually worked! Got through to an agent in about 30 minutes. She confirmed TempForce had submitted incorrect quarterly wage data that included me in January even though I stopped working there in December. She removed the error and I was able to file my weekly claim while still on the phone with her. Such a relief! Thanks everyone for your help and suggestions.

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That's great! Glad you got it fixed before the deadline. Smart to keep documentation too, in case it somehow happens again next week.

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One more tip - when you call, ask for the name and contact information of the person you're speaking with at the governor's office. Then follow up with an email summarizing your conversation and thanking them for their help. This creates a paper trail and shows you're serious. I did this and included all my documentation as attachments (screenshots of my ESD account status, my call log showing all my attempt to reach ESD, etc.). The email follow-up seemed to really help move things along.

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Smart approach! I'll definitely do this. I've been taking screenshots of all my attempts to contact ESD through the portal too, so I have those ready to send as well.

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OMG I had to call Gov Inslee's office TWICE and lemme tell you the second call was totally different than the first!! First time they were like "we'll look into it" and nothing happened for 3 weeks. Second time I called I mentioned I was working with a JOURNALIST about ESD problems (total bluff lol) and BOOM got a call from ESD leadership team the next day!! Sometimes you gotta get a little creative 😂

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This made me laugh but honestly... whatever works! The system is so broken right now. I waited 16 weeks for my claim to process last year. Had to borrow money from family just to survive. It shouldn't take these extreme measures just to get someone to look at your claim.

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i think i read somewhere that the average wait for OAH heraings is like 8-10 weeks now dont quote me on that but its def getting worse every year. ive done two appeals (won 1 lost 1) and second one took way longer than first one trick is to call right when they open at 8am thats when u can actully get a human on the phone

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One thing I forgot to mention in my earlier reply - once you do get your hearing scheduled, you may have the option to do it by phone rather than in person. I HIGHLY recommend doing it by phone if possible. It's less intimidating, and you can have all your notes and documentation spread out in front of you where you can easily reference them. Also, judges typically allocate 45 minutes for each hearing, so practice explaining your situation concisely. Focus on the key facts that demonstrate why you qualify for benefits under Washington law. The judge will likely ask both you and your former employer specific questions, so just answer truthfully without embellishment. The good news is that a significant percentage of appeals are decided in the claimant's favor, especially when the employer doesn't present strong evidence for disqualification.

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45 minutes?? That seems so short to decide something this important. I'm definitely taking your advice about doing it by phone - I'd be way too nervous in person. I've started gathering my evidence already (emails, performance reviews, etc.) so hopefully I'll be prepared when the time comes. Really appreciate all the advice from everyone here. At least I know I'm not alone in dealing with this frustrating system.

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My daughter just went through this last month! The ESD office told her that as long as she wasn't actually working hours or getting paid, she was still eligible. But they also said something about standby status? Maybe that's different though. Anyway, congratulations on the new job!!

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Standby status is different - that's when you're temporarily laid off but have a definite return date to your previous employer. In this case, the claimant has a new job with a future start date, which falls under the "definite date to return to full-time work" question on the weekly claim form.

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Update: Just filed my claim for this week and found the question about having a definite date to return to work. I answered YES and provided my start date. The system accepted it and shows I should receive payment as normal! Thanks everyone for the help and advice. Will update again if there are any issues with payment.

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Great! That's exactly right. You should receive your benefits normally until your actual start date. And congrats again on the new job!

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While you're waiting for adjudication to complete, make sure you're still submitting your weekly claims! A lot of people don't realize they need to keep certifying every week even while in adjudication. If you don't, you'll miss out on those weeks of benefits even after your claim is approved. Also, document everything - keep copies of all communications with ESD and your employer. If you need to appeal later, that documentation will be crucial.

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I've been filing my weekly claims faithfully! Glad to hear that's the right thing to do. And thanks for the tip about documentation - I'll start keeping better records of everything.

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Based on your situation with a disputed separation reason, you might want to contact your former co-workers who were also laid off. If any of them have successfully navigated their unemployment claims, they could provide valuable insight. Sometimes ESD will process similar claims from the same employer together, so knowing their status might give you a timeline. Also, if you're facing financial hardship while waiting, there are resources that can help. WorkSource offices can sometimes help expedite claims marked for hardship review, and they can also connect you with emergency assistance programs for rent and utilities. This won't speed up the adjudication directly, but it might help with your immediate financial concerns.

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That's a great idea about contacting my former co-workers. I'm still in touch with a few of them, so I'll reach out and see if any of them have gotten through the process already. And I didn't know WorkSource could help with hardship reviews - there's an office not far from me, so I'll plan to visit them tomorrow. Thanks for the suggestions!

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my cousin didnt file his last week and said it was way easier just to be done with ESD forever lol. but i think he missed out on like $200 so probably worth doing it right

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While it might seem easier to just stop filing, this approach can potentially cause problems. If you don't formally close your claim by reporting your return to full-time work, your claim technically remains open. This could create confusion in ESD's system, especially if you need to file for unemployment again within the next year. It's always best to properly close out your claim by reporting your work and wages for that final week.

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One more thing to keep in mind: After you file that partial week claim, there's a section at the end where you can indicate that you've returned to full-time work. Make sure to check that box or select that option. This lets ESD know they should close your claim properly. It helps prevent any confusion down the road and makes things smoother if you ever need to apply for benefits again in the future.

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Perfect, thank you! I'll make sure to check that box to formally close the claim. I really appreciate everyone's advice - this has been super helpful and much clearer than anything on the ESD website.

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Just an update on my situation - I FINALLY got through to ESD yesterday and they told me my claim was in adjudication because my former employer disputed that I was laid off!!! They claimed I was fired for performance which is a TOTAL LIE. Now I have to wait for an interview with an adjudicator which could take another 3 weeks they said. This system is such a joke.

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Oh no, that's awful! I wonder if something similar is happening with mine. How did you finally get through to them? Did you try that Claimyr thing someone mentioned?

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Quick update based on recent information: ESD is currently working through a backlog of claims from December and January. Many claims from December 8-15 should be processed within the next two weeks according to their latest internal timeline. Keep filing those weekly claims and make sure to check your correspondence inbox in eServices daily.

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That's actually really helpful to know there's a timeline. Thank you for the insider info! Will definitely keep up with my weekly claims and documentation.

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