9 weeks of ESD silence - how to contact Governor's office when wrongfully terminated?
I'm absolutely at my wit's end with ESD. It's been 9 WEEKS since I filed my initial claim after being fired for supposedly 'excessive absences' (which is total BS - I had plenty of PTO left and never got any warnings). My claim has been sitting in adjudication this whole time with zero updates. I've sent at least 15 messages through eServices and haven't gotten a single response. Meanwhile my savings are completely gone and I'm about to miss my second rent payment. I keep seeing people mention contacting the Governor's office as a last resort when ESD ghosts you. Has anyone actually done this? How exactly do you do it? Is there a special form or do you just call their main number? Also, any advice from people who've been fired unfairly? My former employer is claiming I was 'malingering' but I have documentation showing I followed all company policies for time off. I never received any warnings, they never asked for doctor's notes (which I could have provided), and I still had over 40 hours of PTO available. I've uploaded all this to my claim but with zero response, I'm starting to panic that nobody's even looking at it. Seriously, how do people survive this process? I'm scared I'll be evicted before ESD even makes a decision.
22 comments


Zainab Ali
Yes, contacting the Governor's office can help! Go to https://www.governor.wa.gov/contact/contact/send-gov-inslee-e-message and fill out their form. Be specific about your situation - include your claim ID, when you applied, and how long you've been waiting without response. They'll create a case and forward it to ESD's special escalation team. Also, for wrongful termination cases in adjudication, make sure you've uploaded all documentation showing you had available PTO and followed company policy. ESD will eventually interview both you and your employer. The key is whether your employer had a reasonable attendance policy that was consistently enforced and whether you were warned. If you never received warnings, that works in your favor. Don't panic about the 'malingering' accusation. If you had legitimate reasons for absences and available PTO, you have a strong case. ESD doesn't automatically side with employers.
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Miguel Herrera
•Thank you so much for this info! I'll fill out that form right away. Should I attach copies of my documentation to the Governor's message or just mention that I have it? And do you know roughly how long it takes for them to respond or forward to ESD?
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Connor Murphy
contacting the govenor is a waste of time they NEVER do anything!!!! ive been waiting 11 weeks and sent 3 messages to the govs office and got NOTHING but a autoresponse. the whole system is rigged against us regular people. my landlord is already threatening eviction and esd doesnt care at all
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Miguel Herrera
•Oh no, that's really discouraging to hear. Have you tried anything else that worked? I'm literally losing sleep over this situation.
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Yara Nassar
•I had a different experience with the governor's office actually. They responded within 5 days and my claim that had been stuck for 7 weeks suddenly started moving. I think it depends on how detailed you are in your message and maybe just luck with which staff person gets your case. Definitely worth trying even if it doesn't work for everyone.
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StarGazer101
I was in almost your EXACT situation last year. Terminated for "attendance issues" even though I had approved time off and documentation. My claim was stuck for almost 8 weeks with no movement. Here's what finally worked for me: 1. Contact your STATE LEGISLATOR (not just the governor). They can often get faster results because ESD has staff dedicated to legislative inquiries. Find yours here: https://app.leg.wa.gov/districtfinder/ 2. Be super persistent with ESD calls. I know it's frustrating but you HAVE to keep trying. I finally got through using Claimyr (claimyr.com) - they have a system that basically waits on hold for you and calls when an agent is available. I was skeptical but it worked - check their video demo: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 3. When you talk to an agent, ask specifically for an 'escalation' of your claim due to financial hardship. Use those exact words. Stay strong! The system is incredibly frustrating but they can't deny you benefits if you were fired without proper cause. Document everything!
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Miguel Herrera
•Thank you so much for the detailed advice! I just found my legislator and will send them a message tonight. I never thought about trying that route. I've been trying to call ESD every day but keep getting the "call volumes too high" message and get disconnected. I'll check out that Claimyr thing - at this point I'll try anything that might work. Did you have to explain your situation from scratch when you finally got through or could they see your claim details?
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Keisha Jackson
have u tried going to the worksource office in person?? they cant ignore u if ur standing right in front of them lol. my cousin did that and got his claim fixed same day. also make sure ur still doing ur weekly claims even while waiting!!!!
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Miguel Herrera
•I didn't know you could do that! Is WorkSource the same as ESD? There's an office about 30 minutes from me - do I need an appointment or can I just show up? And yes, I've definitely been doing my weekly claims religiously even with no response.
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Paolo Romano
•Just to clarify - WorkSource offices can help with some unemployment issues, but they're not the same as full ESD offices. Many WorkSource locations have limited ESD staff who can look up basic claim information but can't directly resolve adjudication issues. Call the specific location first to see if they have ESD specialists available before making the trip. Some locations are still appointment-only post-COVID.
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Amina Diop
I went through the same exact thing in January! What worked for me was documenting EVERYTHING. Keep a log of every attempt to contact ESD, every message you send, etc. Also, regarding the wrongful termination - start gathering EVERYTHING from your employment. Email correspondence, performance reviews, attendance records, company policy documents, etc. I was accused of something similar but when I showed that the company had never documented any warnings as required by their own policy, ESD ruled in my favor. The financial stress is horrible, I know. Have you applied for other assistance while waiting? You likely qualify for emergency food benefits which can be approved much faster than unemployment.
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Miguel Herrera
•Thanks for this advice. I've been trying to keep track of all my contact attempts but I should be more organized about it. I have screenshots of our company attendance policy, my PTO balance, and emails showing approved time off, so hopefully that will help when someone finally reviews my case. I didn't think about applying for food benefits - that would definitely help stretch what little money I have left. Are those through DSHS?
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Zainab Ali
Update on the Governor's office contact method - they recently changed their process slightly. After you submit the online form, you'll get an auto-response saying they received your message. For unemployment issues specifically, they now ask you to include: 1. Your full name as it appears on your claim 2. Your claim ID number 3. Last 4 digits of SSN 4. Detailed timeline of your claim and contact attempts 5. Specific description of the hardship you're facing This helps them route your case more efficiently. Also, while waiting for resolution, make sure you're still completing your job search activities and logging them. Even though your claim is in adjudication, you want to be in full compliance when it does get processed.
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Miguel Herrera
•This is super helpful - thank you! I'll make sure to include all those details. Do you think I should mention the potential eviction specifically as part of the hardship description? I'm wondering if that helps get it prioritized or if everyone says that.
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Yara Nassar
For wrongful termination claims, the burden of proof is actually on your employer, not you. They have to demonstrate they had a reasonable policy, gave you proper warnings, and applied the policy consistently. Since you mentioned you have evidence that you had PTO available and followed procedures, you're in a good position. One thing that helped speed up my adjudication was getting my former employer to respond to ESD. Sometimes claims get stuck because ESD is waiting for employer response. You might consider contacting your former employer's HR department (as uncomfortable as that might be) to ask if they've responded to ESD's request for information about your claim.
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Miguel Herrera
•That's a really interesting point about contacting my former employer. It makes me nervous, but I do still have the HR director's email. Do you think I should just directly ask if they've responded to ESD's requests? I'm worried about antagonizing them further since they're already claiming I was malingering.
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Connor Murphy
everyones giving u all this formal advice but HONESTLY the system is BROKEN!! ive had 3 claims in the past 2 years and EVERY SINGLE TIME theres problems. the real trick is u gotta call at EXACTLY 7:59am right before they open and keep hitting redial until u get in the queue. took me 43 tries last time but i finally got a person. dont bother with all these fancy solutions when the real problem is they dont hire enough people!!!!!
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Miguel Herrera
•43 tries... wow. I've been calling at different times thinking that might work better, but maybe the opening time is the key. I'll set an alarm for tomorrow morning and try the rapid redial approach. Thanks for the tip!
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StarGazer101
One more thing I forgot to mention - while you're waiting for adjudication, make sure you're keeping detailed records of your job search activities. ESD requires 3 job search activities each week. Even though your claim is pending, if it eventually gets approved, they'll check that you were doing job searches the whole time. I almost got disqualified because I wasn't documenting properly during my waiting period. Also, regarding your documentation for the wrongful termination - did you submit a detailed fact-finding response? Sometimes there's a questionnaire that appears in your eServices account that isn't obvious unless you check all tabs.
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Miguel Herrera
•Yes, I've been really careful about doing and logging my 3 job search activities every week! I did complete a fact-finding questionnaire that showed up about a week after I applied. I wrote a detailed explanation and uploaded my documentation showing I had available PTO and followed the company's procedures. That was 8 weeks ago though, and nothing has happened since.
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Paolo Romano
I work with unemployment cases professionally, and here's what I recommend for your situation: 1. For contacting the Governor's office, use their online form as others have mentioned, but also call their constituent services line directly at 360-902-4111. Ask specifically for help with an ESD escalation. 2. For wrongful termination cases involving attendance issues, ESD looks at several factors: - Was the attendance policy reasonable and consistently applied? - Were you given clear warnings according to company policy? - Did the employer accommodate any medical issues if applicable? - Did you follow proper call-in procedures? 3. While waiting, apply for hardship assistance through your utility companies and rental assistance programs in your county. Most counties have emergency rental assistance that can help prevent eviction while your unemployment claim is processing. 4. For the fastest contact with ESD, try calling their special claims center line at 7:55am when they first open. If that doesn't work, services like Claimyr can help get through the phone maze. Don't lose hope. If your termination was truly improper as you've described, you have a good chance of approval.
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Miguel Herrera
•Thank you so much for this professional advice! I really appreciate the specific phone number for the Governor's office - I'll try calling them tomorrow. I didn't know about rental assistance programs, but that could be a lifesaver right now. Do you happen to know if those programs typically have a long application process too, or are they quicker than ESD?
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