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Social Security retirement calculator disappeared after suspending benefits - how to see benefit amounts at different ages?

I applied for early Social Security retirement benefits in November 2024 (I'm turning 64 next month) after losing my job. I got approved and was scheduled to receive my first payment in March 2025. But I recently found a new position that pays well above the 2025 earnings limit of $23,560, so I contacted SSA to suspend my benefits and let them grow. The suspension was approved, which is good, but now I've noticed something strange on my mySocialSecurity account. Before I applied, there used to be this interactive slider/chart that showed what my benefit would be at different ages. That calculator has completely disappeared from my account page! How do I get that retirement calculator tool back? I want to see what my new benefit amounts would be at different claiming ages now that I've suspended. Has anyone else had this happen after suspending benefits?

Zainab Ali

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This happens to everyone who applies for benefits and then suspends them. The calculator disappears because technically you've already filed - you're just in suspended status. You can still see your benefit projections, but you need to call SSA and request a PEBES (Personal Earnings and Benefit Estimate Statement) that will show your benefit amounts at your current age, FRA, and age 70. The online calculator won't come back until you either withdraw your application completely (which has to be done within 12 months of filing) or reach age 70.

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Thanks for explaining that! So frustrating that the tool disappears. Do you know if the PEBES will show the increased amount I'll get from suspending benefits, or just what I would have gotten originally?

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Connor Murphy

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same thing happened to me last yr when i suspended my benefits cuz i went back to work. its super annoying!! you gotta call them to get the estimates now, the online thing wont come back. make sure u ask specifically about the delayed retirement credits youll earn during suspension

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Glad to hear I'm not the only one! Did you ever get through to them on the phone? I've tried calling twice and gave up after being on hold for 45+ minutes each time.

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Yara Nassar

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The retirement benefit calculator disappears because your record has been flagged as "entitled" even though you suspended payments. The system isn't sophisticated enough to restore the calculator tool for suspended benefits. Here's what you need to know: 1. Each month of suspension after your Full Retirement Age (FRA) increases your benefit by 2/3 of 1% (8% per year) 2. Since you're 64 and suspending before FRA, you won't earn DRCs (Delayed Retirement Credits) until after you reach your FRA 3. The suspension does stop the early retirement reduction from increasing You can request a benefit verification letter that shows your current monthly benefit amount. Then calculate the increases manually using the percentages above when you pass your FRA. Your FRA is likely 66 and 8 or 10 months, depending on your birth year.

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This is really helpful, thank you! I didn't realize I won't earn delayed credits until after FRA. I think my FRA is 66 and 10 months (born in 1961). So basically until then, suspending just prevents further reductions but doesn't increase the amount?

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StarGazer101

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I tried calling the SS office for something similar last month and was on hold for over 2 hours before they hung up on me!! So frustrating trying to get anyone on the phone!!

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I was in the same boat last week trying to get info about suspending MY benefits. After three failed attempts calling the regular SSA number, I tried using Claimyr.com and got through to an agent in under 20 minutes. They have this system that holds your place in line and calls you back when an agent is almost ready. Saved me hours of frustration. They have a video demo of how it works here: https://youtu.be/Z-BRbJw3puU - definitely worth it when you need to actually speak to someone at SSA.

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Paolo Romano

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The SSA website is TERRIBLE and constantly removing useful features! I had the same problem when I went back to work. YOU WILL NEVER GET THE CALCULATOR BACK once you've applied, even if you suspend benefits. It's a ridiculous design flaw they refuse to fix! I've complained multiple times and they just say "that's how the system works" which is a lazy excuse. The whole SSA online system needs to be rebuilt from scratch!!!

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Amina Diop

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lol true their website feels like it was designed in 2005 and never updated

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Just to clarify some confusion I'm seeing in the replies - there's an important distinction here. When you suspend benefits BEFORE full retirement age (like you're doing at 64), it works differently than suspending AFTER full retirement age: 1. Suspending before FRA: You avoid the earnings test reduction (where they'd take $1 for every $2 you earn over the limit), but you don't earn delayed retirement credits yet 2. Suspending after FRA: You earn delayed retirement credits of 8% per year Since you're suspending at 64, what you're really doing is avoiding the hassle of the earnings test recovery process. Since you're earning well over the limit, most or all of your benefits would be withheld anyway. As for the calculator, others are correct - you won't get it back. But you can request a PEBES statement or use the printed statement they mail annually to see projections.

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That makes perfect sense - so I'm not really gaining any monetary advantage by suspending now, I'm just avoiding paperwork and complications? If I'm planning to work until 67 or 68 anyway, was suspending the right move?

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Zainab Ali

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Yes, suspending was the right move in your situation. If you're earning well above the limit, suspending saves you from a messy reconciliation process. Otherwise, they'd withhold benefits during the year, potentially overshoot the withholding, and have to pay you back later. It's cleaner to just suspend until either you stop working or reach your FRA (whichever comes first).

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Amina Diop

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have u tried using the calculator on the main ssa.gov site instead of just your personal acct? might work

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That's a good idea! I'll try the general calculators. They won't be as accurate as the personalized one, but better than nothing.

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StarGazer101

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This whole situation makes me so nervous about applying for my own benefits next year. Seems like once you make any move, you're stuck with whatever happens to your online account! I've been saving screenshots of all my estimates just in case.

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Yara Nassar

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That's actually very smart. I recommend everyone take screenshots of their benefit estimates at different ages before applying. The SSA systems don't handle special situations very elegantly, especially when it comes to suspending or changing your mind.

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