Social Security account shows benefits suspended after withdrawal - can't view statement anymore

This is completely normal! When you withdraw your application, the SSA system gets confused for a while. Mine took about 6 weeks to return to normal viewing after I withdrew my application last year. The system has to process your withdrawal fully before it updates your online access. Just be patient and it'll fix itself.

not normal at all. I withdrew my application in 2023 and my account was back to normal in like 3 days. you definitely need to call them because something is wrong.

This is a known issue with the MySocialSecurity portal after application withdrawals. The system is designed to transition your account from "applicant status" back to "pre-application status," but this process isn't instantaneous. While some users see their accounts normalize within days, others (like yourself) experience longer delays. Technically speaking, what's happening is your withdrawal request is being processed through multiple internal SSA systems that don't always synchronize at the same pace. Your benefits aren't actually suspended - that's just a default message that appears during this transition period. If it's been more than 30 days since your withdrawal was acknowledged, I would recommend calling. However, at just 3 weeks, you're still within the normal processing window.

the SAME EXACT THING happened to me!! It took FOREVER to get fixed and I couldn't see any of my info for almost 2 months!! The SSA is so disorganized its ridiculous!!!

I had this problem too and waited for weeks thinking it would fix itself but it never did. I finally had to call, but it took me 5 days of trying before I could get through to anyone. When I finally spoke to someone, they fixed it on the spot - took them about 2 minutes to reset something in their system. So frustrating that I waited all that time when it was such a quick fix!

Has anyone else noticed that the MySocialSecurity portal seems to have more glitches lately? Before this withdrawal issue, I swear the site was working much better a year ago.

Just wondering - why did you decide to withdraw your application? I'm thinking about applying soon but nervous about making the wrong decision.

To clarify some of the conflicting information here: After an application withdrawal, account access issues can vary significantly in duration based on several factors: 1. Whether your withdrawal was processed before any payments were issued 2. How your local field office processed the withdrawal 3. Whether there were any special circumstances with your application In approximately 60% of cases, accounts return to normal viewing within 4-6 weeks. In about 25% of cases, it happens faster (within 1-2 weeks). For the remaining cases, it can take 8+ weeks or require manual intervention. If you need to see your statement urgently, calling is your best option. If it's not urgent, waiting 6 weeks from the withdrawal acknowledgment date is reasonable before making that call.

I went through this exact same situation last year! My account was locked out for about 5 weeks after withdrawing my application. The "benefits suspended" message is just a generic system response - your benefits aren't actually suspended, it's just how the portal handles the transition back to pre-application status. I found that trying to log in every few days actually seemed to delay the process (maybe the system was getting confused?), so I stopped checking for about 3 weeks and when I came back everything was normal again. The wait is frustrating but it does resolve itself eventually. If you absolutely need your statement before then, you can always request a paper copy by mail which bypasses the online portal issues entirely.

I'm dealing with this exact issue right now too! Filed for benefits about a month ago, then withdrew my application two weeks ago, and now I can't access anything in my MySocialSecurity account. It's so frustrating because I used to check my earnings record regularly. Based on what everyone is saying here, it sounds like this is unfortunately normal but the timeline varies a lot. I'm going to try the approach of not logging in for a few weeks to see if that helps the system process everything properly. Has anyone tried requesting a paper statement during this waiting period? I'm curious if that works as a workaround while the online account sorts itself out.

I'm going through something similar right now! Filed my application about 6 weeks ago, then withdrew it 4 weeks ago, and my MySocialSecurity account is still showing that confusing "benefits may be suspended" message. It's really frustrating because I used to rely on checking my earnings history and benefit estimates regularly for retirement planning. Reading through all these responses is actually pretty reassuring - it sounds like this is unfortunately a common issue with their system after withdrawals. I'm particularly interested in the paper statement workaround that Grace mentioned. Has anyone else tried that route? I might give that a shot while waiting for the online portal to sort itself out. It's wild how inconsistent the timeline seems to be - some people get access back in days, others wait months!

I'm experiencing this exact same issue right now! Applied for benefits about 5 weeks ago, withdrew my application 2 weeks ago, and now my MySocialSecurity account shows that same "benefits may be suspended" message. It's so frustrating because I can't access any of the information I used to be able to see - earnings history, benefit estimates, nothing! Reading through all these responses is really helpful though. Sounds like this is unfortunately a common glitch in their system after withdrawals, but the timeline for when it gets fixed seems to vary wildly from person to person. I think I'm going to try that paper statement workaround that several people mentioned (form SSA-7004) to at least get my earnings record while waiting for the online portal to sort itself out. Thanks everyone for sharing your experiences - it's reassuring to know I'm not the only one dealing with this!

I'm dealing with this exact same situation! Filed for retirement benefits about 6 weeks ago, then withdrew my application 3 weeks ago after realizing I'd get better monthly payments by waiting. My MySocialSecurity account has been showing that "benefits may be suspended" message ever since, and I can't access any of my previous information like earnings history or benefit estimates. It's so frustrating because I used to check those regularly for planning purposes. Reading everyone's experiences here is actually really reassuring - it sounds like this system glitch after withdrawals is unfortunately very common, though the timeline for resolution seems to vary quite a bit. I think I'm going to try the paper statement workaround using form SSA-7004 that several people mentioned. It's good to know there's at least a way to get the information while waiting for the online portal to sort itself out. Thanks to everyone for sharing their experiences - it really helps to know this is normal and will eventually resolve!

I'm going through this exact same issue right now! Applied for my retirement benefits about 8 weeks ago, then withdrew the application about 5 weeks ago when I realized I'd be better off waiting until my full retirement age. My MySocialSecurity account has been completely inaccessible ever since - just shows that same "benefits may be suspended" message and won't let me view any of my previous information like earnings history or benefit estimates. It's incredibly frustrating because I used to check those regularly for retirement planning. Reading through all these responses has been such a huge relief though! I had no idea this was such a widespread issue after withdrawals. I was genuinely worried I had somehow permanently damaged my account. The timeline variation is wild - some people get access back in days while others wait months. I'm definitely going to try that form SSA-7004 for a paper statement that several people mentioned. At least that gives us a way to get our information while waiting for SSA's systems to sort themselves out. Thanks to everyone for sharing their experiences - it's so reassuring to know this is a known glitch that eventually resolves itself!

I'm going through the exact same thing! Filed my application about 7 weeks ago, withdrew it 3 weeks ago, and my MySocialSecurity account is still showing that "benefits may be suspended" message. I can't access any of my earnings history or benefit estimates that I used to check regularly. Reading through everyone's experiences here has been so helpful - I had no idea this was such a common issue! I was starting to worry that I had somehow permanently messed up my account. The timeline really does seem to vary wildly from person to person. I'm definitely going to request that paper statement using form SSA-7004 that several people mentioned while waiting for the online system to sort itself out. It's frustrating that SSA's systems get so confused by withdrawals, but at least now I know this is normal and will eventually resolve. Thanks for posting about this - it's such a relief to know we're all dealing with the same glitch!