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Social Security lowered my monthly benefit after I started receiving payments - can I challenge this?

Just got hit with an unpleasant surprise from SSA! I started receiving my Social Security retirement benefits in January 2025 when I hit my Full Retirement Age. Everything seemed fine until yesterday when I received a letter stating they "re-evaluated" my monthly benefit amount (which had already been established and I've been receiving for 5 months). They're saying their initial calculation was incorrect and my NEW monthly benefit will be $245 LOWER going forward! I'm shocked and frustrated because I budgeted based on the amount they initially told me. Has anyone else experienced this kind of "oops, we made a mistake" situation? How common is this? Should I just accept their word for it or is there a way to challenge this reduction? I've heard SSA can make errors both ways, but of course they found one in THEIR favor! Any advice would be tremendously appreciated.

Sean O'Brien

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This happened to my mother last year. SSA claimed they had miscalculated her earnings history and dropped her benefit by around $180/month. She was devastated because she'd already adjusted her budget based on the initial amount. We contacted our local SSA office and requested a detailed explanation of EXACTLY what changed in the calculation. Turns out they had actually made a SECOND error in the recalculation. After about 6 weeks of back and forth, they ended up restoring most (not all) of the original amount. Don't just accept their word for it - definitely challenge it!

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Thank you for sharing your mother's experience! That gives me hope. Did you have to make an appointment at the local office or was this handled by phone? I'm worried about getting stuck in their phone system hell for hours.

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Zara Shah

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i got the same letter 2 yrs ago said i was overpayed $4700!!!!! called SSA like 20 times never got thru then just gave up and now they take $97 out of my check every month still

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Oh no, that's terrible! So they just started deducting without resolving whether the calculation was correct? That's exactly what I'm afraid of.

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Luca Bianchi

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This is definitely something you should challenge. The SSA does make mistakes in their calculations, and you have the right to request a detailed explanation and reconsideration. Here's what you should do: 1. Request a detailed breakdown of how they calculated your initial benefit and what specifically changed in their recalculation 2. Check if they have your complete earnings history correct - missing years can lower your PIA (Primary Insurance Amount) 3. Ask for a written explanation of which rule or policy they applied to justify the reduction 4. File a formal Request for Reconsideration (Form SSA-561) within 60 days of receiving the notice The most common causes for this type of adjustment are missing earnings records, incorrect application of the Windfall Elimination Provision (WEP), or adjustments related to other benefits like pensions. Don't accept the reduction without understanding exactly what changed.

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Thank you for this detailed advice! I didn't know about the Form SSA-561. I'll definitely request the detailed breakdown of both calculations. I did work for a state government for 7 years in the 90s with a pension, but they already factored that in (I thought). Could that be related to WEP?

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Luca Bianchi

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Yes, the government pension could absolutely be the issue! The Windfall Elimination Provision (WEP) reduces Social Security benefits for people who receive pensions from employment not covered by Social Security. If they initially calculated your benefit without applying WEP, and then later realized they should have, that would explain the reduction. However, even WEP calculations can be done incorrectly. Make sure they have the correct number of "substantial earnings" years on your record, as this can reduce the WEP penalty.

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I had something simliar happen but mine went UP by $57 lol. They said they found earnings from 1989 they missed first time around. wish it had been more but I'll take it!

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Nia Harris

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Having dealt with the SSA for years as a financial advisor, I can tell you this happens more often than you'd think. Calculation errors are surprisingly common. In my experience, about 60% of these "corrections" are legitimate, but the other 40% contain errors themselves. The most important thing is to get a Benefits Calculation explanation from SSA. This will show exactly how they determined your Primary Insurance Amount (PIA). You'll want to compare both the original and the revised calculations side by side. Pay special attention to: 1. The earnings record they're using (sometimes years are missing) 2. Whether they properly indexed your earnings for inflation 3. If you have a government pension, how they applied the Windfall Elimination Provision (WEP) 4. If your benefit includes any spousal component that might have changed Don't just accept their word for it. SSA representatives are overworked and often make mistakes themselves.

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Thank you for this insider perspective. It's troubling that errors are so common! Yes, I do have a small government pension from a teaching job in the 90s, but I disclosed that in my original application. I'll definitely request both calculations as you suggested.

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I spent DAYS trying to reach someone at Social Security when they did something similar to my husband's benefits. Constantly busy signals or being on hold forever only to get disconnected. I finally used a service called Claimyr (claimyr.com) that got us connected to an actual SSA agent in about 20 minutes after trying for days on our own. They have a video showing how it works at https://youtu.be/Z-BRbJw3puU. Once we got through to someone, we discovered they had incorrectly applied the WEP reduction because they had incomplete information about my husband's work history. It took about 3 months, but they eventually corrected it and even paid the difference retroactively. Don't give up!

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Thank you for this tip! I've already tried calling twice and got disconnected after 45+ minutes of waiting each time. I'll check out that service - at this point, I'd try anything to actually speak with a real person.

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Aisha Ali

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Does that Claimyr thing actually work? I'm skeptical of anything that claims to get you through government phone systems. How does it work?

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@profile6 - Yes, it does work! The way it works is they call SSA and navigate the phone system, then when they get in the queue for a representative, they connect you to the call. I was skeptical too but was desperate after my husband had been trying for days. Much better than wasting hours listening to hold music only to get disconnected.

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Zara Shah

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ur definitely gonna want to get an appointment at the actual office, phone is useless waste of time. bring ALL ur paperwork and dont leave til they explain it. thats what my neigbor did

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Aisha Ali

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This happened to me too! I think it's happening more frequently because of all the retirements at SSA offices. The younger staff aren't as experienced with the calculations. In my case, they said my benefit was $320 higher than it should have been for the first 4 months. I had to repay but they let me do it in small amounts ($50/month). DEFINITELY check their math though. I requested what's called a "PEBES" statement (something like that) which shows all the calculations and when I took it to my tax guy, he found they had left out 2 years of my earnings completely!

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Nia Harris

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You're referring to the PEBES (Personal Earnings and Benefit Estimate Statement), which has been renamed to the Social Security Statement. This is exactly the document everyone should regularly check for accuracy, preferably years before applying for benefits. Great advice about having a tax professional review the calculations - they often catch mistakes that we might miss.

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Sean O'Brien

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One more thing - when you call SSA about this, ask specifically if this is due to the Windfall Elimination Provision (WEP) or Government Pension Offset (GPO) since you mentioned having a government pension. If they incorrectly applied these rules or applied them twice, that could explain the reduction. There are specific exemptions and reductions to these penalties based on years of substantial earnings under Social Security. Don't let them just say "it was calculated wrong" - demand specifics!

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