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Social Security benefit amount wildly different than SSA estimates - why such big discrepancies?

Just got my award letter from Social Security after filing for retirement benefits three months ago, and I'm completely confused about their calculation methods. The actual benefit I'm getting is $2,750 per month, which is about $500 MORE than what my annual statement estimated last year at my full retirement age (67). Oddly though, it's around $125 LESS than what the claims specialist estimated when I actually filed my application. How can SSA's own estimates be so far off in both directions? I'm grateful for the extra money compared to what I expected last year, but it makes me wonder how they calculate these things. Has anyone else experienced such wildly inaccurate benefit estimates? Makes it really hard to plan financially when the numbers swing by hundreds of dollars!

Esteban Tate

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The SSA estimates are notoriously inaccurate. My benefit ended up being $320 less than my last annual statement showed. From what I understand, the annual statements use your earnings record up to that point and then project your future earnings based on your recent work history. The final calculation uses your actual earnings right up to when you file. Also, the COLA adjustments from year to year can make a big difference. The rep who gave you the higher estimate might have been including a COLA that didn't materialize as expected.

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Alice Pierce

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Thanks for the explanation. It just seems strange that their official estimates could be off by such a large amount. Did you ever get a clear explanation of why yours was so much lower than estimated?

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i got the exact opposite problem lol. my estimate said $2200 but when i actually got approved they only gave me $1850!! called SSA like 6 times and nobody can explain it clearly. one person said something about windfall elimination provision but i don't even have a pension?? the whole system is a mess honestly

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Alice Pierce

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That's awful! A $350 difference is really significant when you're trying to budget for retirement. Did you ever get it resolved?

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Elin Robinson

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The discrepancy you're experiencing is common and comes from several factors: 1. Annual statements use estimated future earnings, not actuals 2. Final calculations include your most recent earnings which often are higher than previous years 3. COLA adjustments that occur between estimate and application 4. The earnings used in your PIA calculation are indexed for inflation 5. The claims specialist's estimate likely used different COLA assumptions than what actually occurred If you want to understand exactly how they calculated your benefit, you can request a "PEBES breakdown" (Payment Explanation of Benefits Earnings Statement) from your local office. It will show exactly which years were used in your calculation and how they arrived at your PIA (Primary Insurance Amount).

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Alice Pierce

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Thank you for this detailed explanation! I'll definitely request that PEBES breakdown. Is that something I can get through the mySocialSecurity website or do I need to call them?

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Atticus Domingo

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My estimate was off by almost $600!!! I was expecting $1,900 based on my statement but ended up with $2,480 when I filed last year. I was shocked but obviously happy about it. The rep told me it was because my last three working years were my highest earning years and that made a big difference in the calculation. Plus there was that big COLA increase last year. Did you work right up until retirement? That might explain why yours is higher than the estimate.

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Elin Robinson

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You've hit on an important point. The Social Security benefit calculation uses your 35 highest-earning years, adjusted for inflation. If someone works and earns significantly more in their final years before claiming, they can replace lower-earning years in the calculation, sometimes resulting in a substantial increase over earlier estimates.

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Beth Ford

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YEAH THE ESTIMATES R GARBAGE!! Mine was off by like $400 too. SSA doesn't care about accuracy just pushing papers through the system. Good luck getting a straight answer from them about ANYTHING!!!

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Morita Montoya

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I had trouble understanding my benefit amount too and spent WEEKS trying to get through to Social Security. After getting disconnected repeatedly and waiting on hold for hours, I finally discovered Claimyr (claimyr.com). It's a service that connects you directly to a Social Security agent, usually within 20 minutes. I was skeptical at first, but it worked perfectly - got through to someone who actually explained my benefit calculation in detail. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU. Totally worth it when you need answers about something as important as your retirement benefits.

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does this actually work?? i've spent literal DAYS trying to talk to someone at ssa

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Morita Montoya

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Yes, it definitely worked for me. I was connected to an agent in about 15 minutes, and they were able to explain exactly which years were used in my benefit calculation and why my estimate was different from my actual benefit amount.

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I think part of the issue is that Social Security doesn't clearly explain that there are different types of estimates. The one on your annual statement is really just a rough projection based on your earnings continuing at the same level until retirement. Then there's also the issue of COLA adjustments that happen each year. My benefit ended up being pretty close to what was estimated, but I know others who had big differences.

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Esteban Tate

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Just to add to my earlier comment - if you recently retired, your last year of earnings might not have been fully reflected in your record when you first applied. The Social Security Administration sometimes takes several months to process and credit recent earnings to your record, especially if you worked in the same year you applied for benefits. This could explain part of the discrepancy between what the claims specialist estimated and what you eventually received.

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Alice Pierce

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That makes sense. I did work until about 3 months before I applied. I wish they'd explain this better in their communications!

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my brother in law had this exact same thing happen last year!!! he got almost $300 more than his estimate and was super confused. he just took the money and ran tho lol. dont question it when its in your favor right??

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Elin Robinson

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If you want to understand your specific calculation, here's what you should do: 1. Log into your mySocialSecurity account 2. Download your complete earnings history 3. Request a PEBES breakdown from SSA (as I mentioned before) 4. Compare the 35 highest years on your record (after indexing) 5. Verify those match what's on the PEBES breakdown The formula SSA uses is actually quite complex with bend points that change each year. For someone reaching FRA in 2025, they calculate 90% of the first $1,185 of your AIME (Average Indexed Monthly Earnings), plus 32% of your AIME between $1,185 and $7,146, plus 15% of your AIME over $7,146. This might explain some of the variance you're seeing.

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Alice Pierce

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Thanks for these specific steps! This is extremely helpful. I had no idea the calculation was so complicated with those different percentage tiers.

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My husband had almost the exact same experience last year. His actual benefit was about $300 higher than his statement estimate but $150 lower than what the SSA rep told us when we applied. We were confused too but just accepted it since it was better than the original estimate. I think they just use different calculation methods at different times or something.

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Atticus Domingo

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I just remembered something else! When I was trying to figure out why my benefit was so different from the estimate, I learned that the statement estimates don't include the delayed retirement credits if you file after your FRA. Did you wait beyond your full retirement age? That could explain part of the increase over your statement estimate.

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Alice Pierce

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I did file exactly at my FRA, so I don't think delayed credits would apply in my case. But that's good info for others who might be reading this thread!

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