< Back to Social Security Administration

Social Security direct deposit received day my mother died - how to return payment to SSA?

My mother passed away yesterday morning from a sudden heart attack. We just realized that her Social Security retirement payment was deposited into her bank account that same day. I know we need to return this money, but I'm not sure who to contact or how this works. Do we call the local SSA office? The bank? Is there a specific procedure for this situation? We're trying to make sure we handle everything properly while dealing with all the other arrangements. Has anyone been through this before? Any guidance would be really appreciated during this difficult time.

Cole Roush

•

I'm so sorry for your loss. Yes, you do need to return that payment. Social Security benefits are not payable for the month of death. You should report the death to Social Security at 1-800-772-1213 as soon as possible. They'll notify the bank and arrange for the return of the payment. Don't withdraw or spend that money. The bank will eventually receive instructions to return it to the Treasury.

0 coins

Thank you for the information. We'll call that number today. Do you know if we need to do anything with the bank directly or will SSA handle everything once we report the death?

0 coins

So sorry about your mom! This happened when my grandpa died too. It was a NIGHTMARE getting through to SS on the phone!!! We called like 50 times and kept getting disconnected or on hold forever. Finally just went to the local office but had to wait 3 hours.

0 coins

That's what I'm worried about. With everything else going on right now, spending hours on the phone isn't something I have energy for. But I know we need to handle this quickly.

0 coins

Arnav Bengali

•

When my husband passed, I had a similar situation with his final SS payment. After trying to call SSA for days with no luck, I found a service called Claimyr (claimyr.com) that got me connected to an actual SSA agent within 20 minutes. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU It saved me hours of frustration when I was already dealing with grief. The agent I spoke with walked me through the whole process and even sent me information about survivor benefits I qualified for.

0 coins

Thank you for this suggestion. I'll check out that website. Anything that makes this process easier would be helpful right now.

0 coins

Sayid Hassan

•

My condolences. Remember to ask about the $255 death benefit payment when you call SSA. Its not much but it helps with expenses.

0 coins

I didn't know about that. Thank you for mentioning it. Every little bit helps with the funeral costs.

0 coins

Rachel Tao

•

THE BANK WILL AUTOMATICALLY TAKE THAT MONEY BACK!! When my mom died last year her account got FROZEN as soon as we notified SSA and then they yanked back her payment without telling us!!! Be careful because if any checks or autopays hit after they do this, you'll get hit with returned payment fees!!!

0 coins

Derek Olson

•

This isn't entirely accurate. The process varies by bank. While SSA will initiate a reclamation of the payment, some banks handle it differently. It's best to talk directly with the bank about how they process these Treasury reclamations to avoid any surprises. And yes, it's important to stop any automatic payments from the account to prevent fees.

0 coins

did u have POA for your mom? my uncle died and they wouldnt even talk to my aunt cuz she wasnt on his account

0 coins

Yes, thankfully I had financial POA for her. But that's a good point - I should bring those documents with me when dealing with the bank.

0 coins

Danielle Mays

•

So sorry for your loss. Make sure you ask about survivors benefits too if you're her spouse or if she had any dependent children or disabled adult children. My cousin's husband died and she had no idea she could get benefits for their kids until someone at the funeral mentioned it.

0 coins

Thank you for the reminder. She was a widow (my father-in-law passed several years ago), and I'm just her daughter-in-law. I'm not sure if my husband would qualify for anything, but we'll definitely ask.

0 coins

Derek Olson

•

I'm very sorry about your mother's passing. Here's what you need to do: 1. Report the death to SSA at 1-800-772-1213 2. Provide her SSN, date of birth, and date of death 3. Do NOT return the funds directly to SSA yourself 4. The Treasury will issue a reclamation request to the bank 5. The bank will then return the funds Additionally, you should ask about the lump-sum death payment of $255 that may be payable to a surviving spouse or dependent child. Also inquire about survivor benefits for any eligible family members. One important note: If your mother received SSI (Supplemental Security Income) in addition to regular Social Security, different rules apply, and you should mention this specifically when you call.

0 coins

Thank you for these detailed steps. She only received regular Social Security retirement, not SSI. I'll make sure to follow this process exactly. It really helps to have clear instructions during this confusing time.

0 coins

Sayid Hassan

•

when my dad died last yr we had to send death certificate to SS office but they let us fax it instead of mail

0 coins

Derek Olson

•

That's correct. SSA often needs the death certificate, but they can sometimes accept a faxed copy initially. They may still request an original or certified copy later. It's good to order several certified copies of the death certificate as you'll need them for various purposes.

0 coins

Cole Roush

•

One additional thing to be aware of: if your mother had any Medicare premiums being deducted from her Social Security payment, you'll want to make sure those are properly stopped as well. When you call SSA, ask them to confirm that all automatic deductions related to her benefits have been terminated.

0 coins

That's an excellent point I hadn't thought about. She did have Medicare premiums deducted automatically. I'll definitely ask about that when I call. Thank you.

0 coins

TaxRefund AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
6,556 users helped today