Can my SSDI lawyer see my benefit amount when I can't access my own account?
Just found out I was approved for disability benefits but I'm having trouble accessing my MySocialSecurity account. My lawyer called and told me I was approved (finally after 2 years!!!) but when I asked about the actual amount I'll receive each month he was kind of vague. Can attorneys see the payment details in the system when we can't? I've tried logging into my SSA account but keep getting an error about 'technical difficulties' and the local office has a 3 week wait for appointments. I'm trying to figure out how much I'll get so I can budget... anyone know if my lawyer should have this info or am I going to have to wait for the official letter?
19 comments

Zara Mirza
Your lawyer definitely has access to your approval notice letter which includes your monthly benefit amount. That's standard practice. When I got approved last year, my attorney had all the details before I received anything. They have access to your electronic folder through the ERE (Electronic Records Express) system that SSA uses. Call your lawyer back and specifically ask for the PIA (Primary Insurance Amount) - that's the technical term for your monthly benefit before any deductions.
0 coins
Sean Flanagan
AuthorThanks! I'll call and specifically ask about the PIA. I was confused because he just said 'you've been approved' but didn't give me specifics. I'll try again tomorrow.
0 coins
NebulaNinja
lawyers DONT know everything!! mine told me one amount then the real check was $236 less because of some medicare thing that nobody told me about until after. ask about whethre they already taking out medicare part B
0 coins
Sean Flanagan
AuthorOh no that's exactly what I'm worried about! I need to know the actual amount that will hit my bank account, not just some theoretical number.
0 coins
Luca Russo
This is actually a really good point. Your lawyer sees the gross amount, but may not factor in deductions like Medicare premiums (if you're on Medicare), taxes (if you have other income), or any offsets.
0 coins
Nia Wilson
Attorney here (not yours). Yes, your attorney would have received your Notice of Award either through the mail or more likely through the ERE system. The notice contains your monthly benefit amount, when payments start, and any backpay details. However, most attorneys focus primarily on the backpay amount since that's where their fee comes from (usually 25% of backpay capped at $7,500). Some attorneys don't pay as much attention to the monthly payment details since that doesn't affect their fee. Call your attorney's office and specifically request they read you the monthly benefit amount from your Notice of Award. They absolutely have this information and should provide it to you.
0 coins
Sean Flanagan
AuthorThis makes so much sense! They seemed very clear about the backpay amount but vague about the monthly payment. I'll call tomorrow and specifically ask them to read me that part of the notice. Thank you!
0 coins
Mateo Sanchez
If you need to talk directly to Social Security instead of waiting for an in-person appointment, try using Claimyr (claimyr.com). I was in a similar situation - couldn't access my account online and needed immediate answers. They helped me get through to a live agent at SSA in about 15 minutes instead of waiting on hold for hours. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU Saved me a massive headache when I needed to verify my benefit amount after approval.
0 coins
Sean Flanagan
AuthorI've never heard of this service but I'm definitely going to check it out. I tried calling SSA directly yesterday and gave up after being on hold for an hour. Thank you!
0 coins
NebulaNinja
does it cost money??? nothing is free these days
0 coins
Mateo Sanchez
Yes, there's a fee, but for me it was worth it to get answers right away instead of waiting weeks. You might try your lawyer first since they likely have the info already, but if that doesn't work out, this is a good backup option.
0 coins
Luca Russo
I work in a disability law office (not a lawyer). Here's what happens: when a case is approved, the attorney gets a copy of the Notice of Award through the ERE system. This document has ALL your benefit information - monthly amount, back pay, when payments start, etc. However, the lawyer is primarily interested in the back pay amount because that's where their fee comes from. Sometimes they don't carefully review the monthly benefit details with clients. Also important - the initial notice doesn't always show deductions like Medicare premiums, so the actual deposit might be less than what's on the notice. But your attorney definitely has the base benefit amount information.
0 coins
Aisha Mahmood
This is SO TRUE. When I got SSDI last year my lawyer knew everything about my backpay (down to the penny) but was totally clueless about my monthly amount. Had to wait for my award letter to arrive which took almost 3 weeks after approval. Super frustrating when trying to budget!!
0 coins
Ethan Clark
my daughter got approved last month and we couldn't see her account either. we got the approval letter in the mail about 10 days after her lawyer called us. the letter had all the information in it - monthly payment, back pay, medicare info, everything. just wait for the mail, it's coming.
0 coins
Sean Flanagan
Author10 days isn't bad! I'm just anxious to know since I need to figure out my budget ASAP. But at least I know it won't be months of waiting.
0 coins
Aisha Mahmood
Something nobody's mentioned - if you were receiving SSI while waiting for SSDI approval, your back pay might be reduced because of this (called "windfall offset"). Also, if you owe child support, have defaulted student loans, or certain other government debts, they can take that from your backpay too. The lawyer definitely knows your basic monthly amount though.
0 coins
Sean Flanagan
AuthorI wasn't on SSI but I do have some old student loans... now I'm worried they'll take a chunk of my backpay. This system is so complicated!
0 coins
Nia Wilson
If your student loans are federal and in default, they can withhold up to 15% of your monthly benefits, but the first $750 is protected. For backpay, they can take a portion but not all of it. Your attorney should be able to explain if there are any offsets that might apply in your case.
0 coins
Rachel Clark
Congratulations on your approval! I went through the same thing last year - couldn't access my online account for weeks after getting approved. Your lawyer absolutely has access to your benefit information through the ERE system, but here's what I learned: always ask for the GROSS monthly amount AND what deductions might apply. My attorney initially told me one number, but my actual deposit was about $180 less due to Medicare Part B premiums that were automatically deducted. Also, if you're under 65, you might not have Medicare deductions yet, but it's still worth asking about any potential offsets. The award letter you'll get in the mail will have all the details, but calling your lawyer tomorrow and asking them to read you the specific monthly benefit amount from your Notice of Award should get you the info you need right away.
0 coins