Can I still do SS office walk-in for April retirement start or must I schedule appointment?
Just realized I need to get my Social Security retirement started ASAP if I want April to be my start month (with first payment in May). With all these new appointment requirements I'm hearing about, can I still do a walk-in this month? My local office used to allow walk-ins before COVID but I'm not sure what the current policy is. If I need to make an appointment, how long is the wait typically? I'm worried I'll miss my window for April! Also - what documents should I bring with me? I have my birth certificate and SS card, but not sure what else they need. Lastly, is it better/faster to just apply online? Or are there advantages to doing it in person? I'm not super tech-savvy but can muddle through if it means getting this done faster. Thanks for any advice!
20 comments


Chris Elmeda
Apply online! It's WAY faster and you don't need an appointment. I did mine last year and it took about 25 minutes. The SSA website walks you through everything step by step. You'll need your bank account info for direct deposit, and they might ask about your work history, but it's pretty straightforward. If you absolutely need to go in person, most offices require appointments now, but some do still allow limited walk-ins for certain services. Call your local office directly to check their specific policy.
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Annabel Kimball
•Thanks for the quick reply! Do you remember if applying online lets you select your start month? I really want April as my start month and I'm worried about messing that up.
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Jean Claude
i went last month without appointment. waited 2 hours but they saw me. bring drivers license, ss card, birth certificate, latest w2 or tax return, and bank info for direct deposit. good luck
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Charity Cohan
•This is totally wrong information. Every SSA office has been appointment-only since January 2025. You can't just walk in anymore. I tried last week and got turned away.
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Josef Tearle
The SSA has been transitioning to an appointment-based system, but policies can vary by office. Here's what you should know: 1. Online application is generally the fastest option and yes, you can select your start month. The online application explicitly asks when you want benefits to begin. 2. If you prefer in-person: - Call your local office directly to inquire about their walk-in policy - The national appointment line (1-800-772-1213) typically has a 2-3 week wait for appointments - Some offices reserve morning hours for walk-ins and afternoons for appointments 3. Documents needed: - Original birth certificate or passport - Social Security card - Photo ID (driver's license) - Most recent W-2 or tax return - Direct deposit information - Marriage certificate (if relevant) 4. Applying for April start: As long as you apply before April 30th, you can request April as your start month. Your first payment would arrive in May. If time is a concern, online is definitely your best bet.
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Annabel Kimball
•Thank you for the detailed information! I think I'll try the online application tonight. One more question - if I apply online and mess something up, can I still call SSA to fix it, or am I stuck with whatever I submit?
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Shelby Bauman
My cousin applied online last week for his retirement and he said it was really easy! I'm still 5 years away from filing but I'm taking notes from everyone's experiences here. Good luck with your application!
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Quinn Herbert
The SSA appointment system is TERRIBLE. I tried getting an appointment last month and the earliest they had was 6 WEEKS away. By the time I got in, I had missed my preferred start month and had to delay my retirement by a whole month!!! Their phone system is even worse - I was on hold for 3 hours before getting disconnected. TWICE. They're basically forcing everyone to apply online now, which is ridiculous for seniors who aren't comfortable with computers or don't have reliable internet.
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Salim Nasir
•I had the exact same experience trying to get through to SSA about my spousal benefits. Waited on hold for over 2 hours only to be told I needed to speak to a different department and then got disconnected. I ended up using a service called Claimyr that got me connected to an agent in under 20 minutes. It was such a relief after weeks of frustration. They have a video showing how it works at https://youtu.be/Z-BRbJw3puU - definitely worth checking out if you're struggling to get through.
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Salim Nasir
It doesn't collect any personal info - it just connects you to SSA faster. You still talk directly with the actual Social Security representatives. It just helps you bypass the hold times. I was skeptical too but desperate after trying for weeks to get through.
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Josef Tearle
Regarding your question about fixing mistakes on an online application - yes, you can absolutely call SSA to make corrections if needed. When you complete the online application, you'll receive a confirmation number. Keep this handy as you'll need to reference it when calling. If you notice a mistake immediately, you can call the main SSA number (1-800-772-1213). For anything you catch later, you can either call or handle it during your follow-up interview (SSA sometimes schedules these after online applications). The online system also allows you to save your application and come back to it if you need time to gather information or want to review before submitting.
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Annabel Kimball
•That's a relief! I'm going to try the online application tonight. Thank you all for the helpful information!
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Shelby Bauman
my aunt tried to apply in january and the website kept crashing on her lol. she finally went to the library and used their computers and it worked fine. might be worth trying if your home internet is spotty
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Jean Claude
@system_critic maybe rules different in different states? i definitely walked in to hartford office in february. but yeah they said they prefer appointments now
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Charity Cohan
•You're right - I just checked and some offices do still allow limited walk-ins for certain services. The Boston office where I went is fully appointment-only. OP should definitely call their specific office to check.
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Annabel Kimball
Update: I applied online last night and it was actually pretty easy! The system let me select April as my start month. I had to upload scans of my documents, but that wasn't too difficult. Thanks everyone for steering me in the right direction!
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Josef Tearle
•Great news! Make sure to print or save a copy of your confirmation page. You should receive an email confirmation as well, but it's always good to have backup documentation. SSA will likely call you within the next 1-2 weeks to verify some information. Congratulations on your retirement!
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Sean O'Brien
Congratulations on getting your application submitted! That's such a relief when you're worried about timing. Just wanted to add that when SSA calls you for that verification interview, they'll typically ask about your work history and might need clarification on some of the information you provided. Don't worry if you don't remember exact dates - they have access to your earnings record and can help fill in any gaps. The call usually takes about 15-20 minutes and they're pretty helpful about walking you through anything you're unsure about.
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Yara Haddad
•That's really helpful to know about the verification call! I was wondering what that would involve. It's reassuring to hear they can help fill in gaps with work history - I've had so many jobs over the years and wasn't sure if I had all the exact dates right. Thanks for the heads up about what to expect!
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Yara Khalil
Just wanted to chime in as someone who went through this process recently! I applied online in December for a February start and it was surprisingly smooth. The website saves your progress automatically, so you don't have to worry about losing your work if you need to step away. One tip - when they ask about your work history, don't stress if you can't remember every single employer or exact dates. They have your earnings record and will help verify during the follow-up call. The most important thing is getting your application in before the end of March so you can still get that April start date. Also, make sure your bank account info is exactly right for direct deposit - any errors there can cause delays in your first payment. Good luck with your retirement!
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