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Can I just walk into SS office with marriage certificate for spousal benefits after reaching FRA?

Finally hit my Full Retirement Age this month (woohoo!) and should be getting my first Social Security payment in March. I submitted my application back in December. My husband is just 1 month younger than me and filed to start receiving his benefits in March (first payment coming in April). His benefit amount is more than double mine, so I definitely want to get the spousal benefit. My question is - should I just walk into my local Social Security office with our marriage certificate? SSA hasn't actually asked for it yet. Both our online applications still show we're only on Step 2 of the approval process. I've been trying to reach them by phone for days with no luck. Would showing up in person speed things up for the spousal benefit, or should I just wait for them to request documentation? Anyone had experience with this?

Sean Matthews

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You don't need to go in person just for this. SSA will automatically look at both records once both applications are processed and determine if you're eligible for the higher spousal benefit. They'll contact you if they need the marriage certificate. Since you both filed so close together, they'll likely process this all at once. Just make sure your application indicates you're married to an SS beneficiary.

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Mikayla Brown

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Thanks for the response! My application does mention we're married, but I worry because neither of us has received any confirmation beyond the initial application receipt. Do you know how long this typically takes? We're on a tight budget and I'm anxious about getting the full amount I'm entitled to.

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Ali Anderson

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i woudlnt wait around for them to ask. i showed up at the office with ALL my docs (birth cert, marriage license, tax forms) and im glad i did because they actually needed them and would have delayed my benefits. if u havn't been able to get thru by phone better just go in person

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Zadie Patel

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This is honestly the best advice. SSA is so overwhelmed right now you can't count on them to follow up properly. My sister waited 3 months for them to "get around to" processing her spousal benefits when a simple visit would have fixed it.

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You're in a somewhat unique situation since you're both filing so close together. To clarify a few things: 1. Since you're at FRA, you will automatically be considered for the higher of either your own benefit or the spousal benefit (up to 50% of your husband's PIA). 2. SSA typically does need to see a marriage certificate for spousal benefits, but they often don't request it until they're ready to process that portion. 3. The "Step 2" you're seeing online is unfortunately not very informative - processing could be nearly complete or barely started. My recommendation: call the SSA at 1-800-772-1213 first thing in the morning (7 AM Eastern) when wait times are shortest. If you can't get through after 2-3 attempts, then yes, bringing your marriage certificate to the local office is a good idea. Bring original documents and go early in the day.

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Mikayla Brown

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Thank you for such detailed information! Getting up at 7 AM is worth a try, though I've called several times already with no luck. I think I'll try calling a few more times this week, and if I still can't get through, I'll visit the office next Monday morning. Really appreciate your help!

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When I tried to do spousal benefits they messed EVERYTHING up!!! Took 7 months to fix and I had to go to the office THREE TIMES with the same documents! Don't trust them to do anything right - document EVERYTHING and keep copies of all paperwork you submit. And get names of everyone you talk to!!!

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Emma Morales

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Same experience here. The system is completely broken. I submitted all required documents, then six weeks later got a letter saying my application was "missing documents" - the exact same ones I'd already provided! Went to the office and they magically "found" them in their system. What a joke.

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I had the exact situation last year with my wife. SSA never asked for our marriage certificate despite me telling them multiple times we were married. I finally used Claimyr (claimyr.com) to get through to someone at SSA after weeks of busy signals. The agent I spoke with said my application was just sitting there waiting for the marriage certificate they never asked for! They have a video showing how it works: https://youtu.be/Z-BRbJw3puU. Worth trying before making the trip to the office.

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Mikayla Brown

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I've never heard of that service before. Did it actually work well for you? Seems strange to need a third party just to talk to a government agency.

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It worked exactly as advertised for me. I was skeptical too, but after two weeks of constant busy signals, I was desperate. Got through to SSA in about 25 minutes. The agent confirmed they needed our marriage certificate even though nobody had told us. Saved me weeks of waiting and probably a trip to the office.

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Zadie Patel

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Just wondering - do you have your marriage certificate listed in your mySocialSecurity account under documents? I think there's a section where you can upload documents now.

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Mikayla Brown

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I didn't know you could upload documents there! Just checked and I don't see that option, but I'll look more carefully. That would be so much easier than going in person.

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Sean Matthews

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That feature is still in limited rollout. Some accounts have it, others don't yet. It's not available in all states or for all types of documents. The safest approach is still to call or visit an office.

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Ali Anderson

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make sure ur calculating the spousal benefit right btw. its not just 'half his benefit' like most ppl think. if ur already getting ur own ss check the spousal just makes up the difference to get u to half of his. alot of times its way less than people expect

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Mikayla Brown

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Oh! I didn't realize that. I thought I'd just get half of his benefit amount on top of mine. So if my benefit is $1200 and his is $3000, I'd get $1500 total (half of his), not $2700 ($1200 + $1500)? That's a big difference!

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That's correct. At FRA, your spousal benefit would be the greater of your own benefit OR up to 50% of your husband's PIA (Primary Insurance Amount). You don't get both. In your example, you'd receive $1500 total, not $2700.

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Emma Morales

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My advice after 30+ years dealing with SSA: always be proactive. Their systems are backlogged and understaffed. I'd recommend both calling AND visiting your local office with marriage certificate in hand. For calling, try exactly at opening time (usually 7am) on Wednesdays or Thursdays when call volumes tend to be lower based on my experience. Don't count on them figuring things out automatically.

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Mikayla Brown

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Thanks for the specific tip about Wednesdays and Thursdays! I'll definitely try that. And you're right, being proactive makes sense. I'm going to try calling one more time and then just go to the office next week.

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