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my husban had similar prob. the ssa website is down ALOT for "maintenance" could just be that??? maybe try logging in at weird hours like super early morning??
UPDATE: I want to thank everyone for their help! I used the Claimyr service that someone recommended and got through to an agent in about 10 minutes. Turns out they had my mailing address slightly wrong (wrong apartment number), so the verification letter was probably returned to sender. The agent was able to verify my identity over the phone and restore my account access immediately. I also downloaded and submitted the Medicare enrollment form as a backup. Such a relief to have this handled before my birthday next month!
So glad it worked out for you! Nothing worse than stressing about important benefits and not being able to reach anyone for help.
Anyone else feel like the whole system is designed to be as frustrating as possible? 🙄 Good luck OP, you're gonna need it
Quick question - has anyone here successfully lowered their Medicare costs? I'm in the same boat as OP and could use some pointers.
unpopular opinion: the whole system needs an overhaul. it's ridiculous that we have to jump through so many hoops just to get basic help. 🤦♂️
Here's what I've learned after dealing with this for months: 1. Call right when they open. The queue is usually shorter. 2. If you get the survey, hang up and call back immediately. 3. Try different phone numbers if they have multiple listed. 4. Be super nice to the rep when you finally get one. They deal with angry people all day. 5. Have all your info ready before you call. 6. If all else fails, see if you can schedule online or via email. Hope this helps someone! Stay persistent, you'll get through eventually.
Isabella Ferreira
does anyone know if this same rule applies for disability? my brother is on SSDI and wants to try working part time
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Malik Thompson
•No, SSDI has completely different rules. For SSDI recipients in 2025, there's a Trial Work Period allowing work above $1,110/month for 9 months. After that, earnings above Substantial Gainful Activity level (around $1,550/month in 2025) can cause benefits to stop. Your brother should contact SSA directly about the Ticket to Work program before starting any job.
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Emma Anderson
Thank you all for the helpful responses! This has been really enlightening. We'll make sure to plan for the potential tax implications while enjoying the flexibility of no earnings limit. It's great that he can pursue some consulting work without worrying about direct benefit reductions.
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