Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm in a similar situation but decided to wait. Financially it makes more sense for most people unless you have health issues or really need the money now. That 30% permanent reduction is significant.

0 coins

I appreciate all the different perspectives! I'm leaning toward waiting until at least 65 now based on everyone's advice. My job isn't physically demanding so I can keep working for a few more years.

0 coins

To calculate your specific amount with precision: take your annual earnings over the limit ($34,000 - $22,560 = $11,440), divide by 2 = $5,720 annual reduction. Then divide your full benefit by 12 months ($1,800 × 12 = $21,600 annual benefit). Subtract the reduction ($21,600 - $5,720 = $15,880 annual adjusted benefit). Divide by 12 to get monthly = $1,323/month approximately. Remember this is before any tax considerations. And the earnings limit typically increases slightly each year with inflation adjustments.

0 coins

Thank you for breaking down the math so clearly! This makes the decision much easier. I think waiting might be better in my case since I don't absolutely need the money right now and can continue working. Really appreciate everyone's help!

0 coins

Why is my Social Security spousal benefit so small? WEP reducing my check despite 30 years work history

I'm completely confused about my Social Security spousal benefits calculation and nobody at SSA seems willing to explain it properly. I worked in the private sector for 30 years paying into Social Security, then switched to a municipal water department job for 12 years (where I didn't pay SS taxes). I retired in 2015 and started collecting my own tiny benefit ($780/month). My husband retired last year and gets $2,850/month from Social Security. Here's what I don't understand - shouldn't I be eligible for half of my husband's benefit ($1,425) as a spousal benefit? When I filed for the spousal benefit, they only increased my payment to $895/month! The rep mentioned something about the Windfall Elimination Provision (WEP) and Government Pension Offset (GPO), but couldn't clearly explain how they calculated my amount. I've been married for 19 years, so I definitely meet the marriage duration requirement. I called SSA twice and both times they just said "the calculation is correct" without explaining WHY. I even visited my local office with all my work history documents but they just gave me a pamphlet about WEP/GPO. I need to understand how they're calculating this because we're really struggling to manage our bills. Can someone please explain how WEP/GPO affects spousal benefits in simple terms? Has anyone successfully appealed their benefit calculation when WEP/GPO is involved?

A quick tip: When you call or visit SSA, specifically ask for a "TECHNICAL EXPERT" who specializes in WEP/GPO cases. Regular claims representatives often don't fully understand these complex provisions. A technical expert can provide a detailed, written explanation of your benefit calculation. Also, while it doesn't apply to your current situation, I want to mention for others reading this thread: If you're affected by GPO, there's something called the "Last Day of Employment" exception. If you were eligible for your government pension before July 1, 2004, and your last day of government employment was before July 1, 2004, you might be exempt from GPO. Always worth checking if this applies to your situation.

0 coins

Mei Liu

my aunt asked for a technical expert and they said they dont have any at our local office! she had to drive 45 miles to a bigger office to find someone who knew about wep/gpo stuff

0 coins

Based on all the information you've shared, here's my analysis of what might be happening: 1. Your own benefit may be correctly reduced by WEP (unless you qualify for the 30-year exception) 2. Your husband's PIA is likely lower than his current benefit amount 3. Your spousal benefit is being reduced by GPO The formula should be: Your WEP-reduced benefit + [max(0, (50% of husband's PIA - 2/3 of your pension))] If the amount in the parentheses is negative, you get nothing additional from the spousal benefit. The fact that you're getting some spousal addition means that 50% of your husband's PIA is more than 2/3 of your pension, but the difference is small. My recommendation: Request a "PEBES" (Personal Earnings and Benefit Estimate Statement) and a detailed calculation of your WEP and GPO adjustments. Then make an appointment with a technical expert at SSA to review everything.

0 coins

Thank you for this thorough analysis! I think I understand now - the combination of WEP affecting my own benefit and GPO affecting my spousal benefit is what's causing the confusion. I'll request the PEBES and detailed calculation as you suggested. I really appreciate everyone taking the time to help me understand this complicated situation!

0 coins

My brain hurts trying to understand all this lol. But I do know that the SSA workers are SUPER OVERWORKED so sometimes they don't have time to look into complicated cases. I would definitely try again and maybe go in person like others have said. Phone calls are useless for complicated stuff!!

0 coins

My brain hurts too trying to understand all these rules! But everyone's advice has been so helpful. I'm going to suggest she make an in-person appointment and bring all documentation for both marriages. Seems like the phone system just isn't equipped to handle complicated cases like this.

0 coins

One more important point that hasn't been addressed: Your friend mentioned her first husband was on disability when he died. This means his SSDI benefit amount would have already been calculated before his death, making it easier to determine what the survivor benefit would be with COLAs applied. She should request what's called a "Survivor Benefit Estimate" from both deceased spouses and compare them to her current benefit. If either would be higher, she can switch. The fact that the SSA representative dismissed her quickly suggests they either: 1. Didn't understand the full complexity of her case 2. Didn't check both deceased spouses' records with COLAs applied 3. Saw something specific that would disqualify her, but didn't explain it properly Definitely worth following up with a scheduled appointment. Make sure to bring: - Marriage certificates for both marriages - Death certificates for both husbands - Any old benefit award letters she might have kept - Her own Social Security statement showing current benefits Persistence often pays off with these complex cases.

0 coins

Thank you for this additional information! I hadn't considered that his SSDI benefit would have already been calculated, which should make tracing it easier. I'll tell her to specifically ask for the "Survivor Benefit Estimate" from both deceased spouses - that's exactly the term I needed. And I'll pass along your list of documents to bring. Really appreciate all this helpful advice!

0 coins

Thank you everyone for the helpful advice! I'm definitely going to pursue this correction right away. I'll try to get the wage transcript from the IRS, gather my tax returns and pay stubs, and make an appointment at my local SSA office. The potential $300+ monthly difference is definitely worth fighting for, especially considering that's thousands of dollars every year for the rest of my life. I'll look into Claimyr too if I have trouble getting through on the phone. Does anyone know if there's a specific department at SSA that handles earnings corrections that I should ask for when I call?

0 coins

I don't think there's a specific department you need to ask for - any Claims Specialist can help with earnings corrections. But when you call or visit, specifically mention you need to correct an earnings discrepancy that will affect your upcoming retirement claim. That helps them prioritize your case since you're planning to file in 2025. Good luck getting it resolved!

0 coins

my neighbor had something similar happen and it took TWO YEARS to fix!!! and then they had the nerve to say they "expedited" it!!! 🤬

0 coins

Processing times definitely vary by office and case complexity. To reduce delays, I recommend submitting everything in one complete package rather than piecemeal. Also, get a receipt whenever you submit documents to SSA, and follow up every 30 days by phone or in person. Squeaky wheel gets the grease with these administrative processes.

0 coins

Thank you all for such helpful information! I understand much better now. I'll make sure to specifically request the spousal benefit when I file for my own retirement, and I'll bring all our documentation. It's good to know the approximate amount too - every extra bit helps with today's costs. I might use that Claimyr service when the time comes since getting through to SSA seems to be a common frustration. One last question - if I decide to file at exactly 67 (my FRA), how long does it typically take for my husband's spousal addition to start showing up in his payments? I want to make sure we budget correctly.

0 coins

If you apply for your benefits and your husband's spousal benefit at the same time, they typically process both together. Usually, it takes about 30-60 days for the first payments to begin, though the spousal adjustment might take an additional payment cycle to appear. I recommend applying 3 months before you want benefits to begin to allow processing time. Keep in mind that Social Security pays benefits in the month following the month they're due for, so there's always that one-month delay in the payment schedule. If you run into any issues with the spousal benefit not appearing after 2-3 months, definitely follow up with SSA directly.

0 coins

Prev1...778779780781782...836Next