Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One last tip - when you actually apply online, have these documents ready: - Your birth certificate (or passport) - Your most recent W-2 or tax return - Marriage certificate if you've been married - Divorce decree if applicable - Military discharge papers if you served Having everything prepared makes the online application process much smoother. The system also lets you save and come back if you need to gather more information.

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Perfect! I'll get these documents together well before I apply. I think I have everything except I'll need to dig up my military discharge papers. Really appreciate the specific document checklist.

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Just wanted to add one more thing that caught me off guard - make sure to create your my Social Security account online BEFORE you apply if you don't already have one! It takes a few days to verify your identity and get full access. Having the account set up ahead of time lets you track your application status and access all your Social Security documents in one place. I wish I had known this earlier in my planning process. The account creation is at ssa.gov/myaccount and you'll need it anyway for managing your benefits once they start.

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That's such a helpful tip! I hadn't even thought about setting up the online account first. I'll definitely do that as soon as possible so there's no delay when I'm ready to apply. Thanks for mentioning the few days it takes for identity verification - that could have been a real gotcha moment if I waited until the last minute.

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Thanks everyone for the advice! I've decided to file when I turn 70 in a few months. I'll make sure to set aside enough for taxes since I'll be dealing with both work income and SS benefits. Really appreciate all the insights!

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Smart choice! One last tip - when you're ready to file, you can do it online at ssa.gov up to 4 months before you want benefits to start. So around your 69 years and 8 months mark, you could go ahead and submit your application with a start date for your 70th birthday month. That way everything's in place when you hit 70.

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Just want to echo what others have said here - there's definitely no financial advantage to waiting past 70! I made this mistake myself and didn't file until I was 71 because I thought there might be some additional benefit for high earners who continue working. Nope! I basically threw away a year of payments that I can never recover. The good news is that once you do file at 70, you can absolutely continue working without any penalty. I've been collecting for 3 years now while still running my small business, and the SSA automatically recalculates my benefit each year if my current earnings are higher than one of my previous 35 years. It's actually pretty seamless. One thing to consider for tax planning - you might want to talk to a CPA about quarterly estimated payments once you start receiving both SS and business income. The tax withholding can get tricky when you have multiple income sources, but it's definitely manageable. Don't let tax concerns keep you from claiming what you've earned!

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Thanks for sharing your experience! As someone new to this community, it's really reassuring to hear from people who've actually navigated this situation. The quarterly estimated payments tip is especially helpful - I hadn't thought about how having both SS and business income would complicate the tax withholding. Did you find it difficult to estimate the right amount, or does your CPA handle most of that calculation for you?

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My CPA handles most of the heavy lifting on the calculations, but I've learned to track my quarterly business income pretty closely so we can adjust as needed. The first year was definitely the trickiest because we had to estimate what my SS benefit would be plus project my business income. Now that I have a few years of data, it's much more predictable. I'd definitely recommend getting professional help at least for the first year - the interaction between SS taxation thresholds and self-employment income can get complex quickly. But once you have a system in place, it becomes routine.

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KEEP FIGHTING!!! Don't let them get away with this! When this happened to me I had to call my congressperson's office to get help when SSA was dragging their feet. The congressional inquiry lit a fire under them and suddenly they were VERY responsive. Don't be afraid to escalate if you're not getting answers.

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Congressional help is no joke. My mom had an overpayment issue that was going nowhere until she contacted her rep. fixed in 2 weeks after 6 months of nothing

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That's really good to know! I've never contacted my congressperson before, but I will definitely do that if I can't get this resolved directly with SSA within a couple of weeks. Thank you!

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I'm so sorry you're dealing with this - what a stressful situation! Based on what others have shared here, it definitely sounds like an administrative error during your conversion. One thing I'd suggest is also requesting a "benefit verification letter" from your mySocialSecurity account if you can access it - this sometimes shows more detail about how they calculated your current payment amount and might give you clues about what went wrong. Also, if you do end up needing to escalate to your congressperson, having documentation of multiple failed attempts to reach SSA by phone will strengthen your case. I really hope you get this resolved quickly - that's a huge difference in your monthly income and you shouldn't have to stress about this when the conversion was supposed to be seamless!

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That's excellent advice about the benefit verification letter! I hadn't thought to look for that in my mySocialSecurity account. I'll check that first thing in the morning - maybe it will show some calculation details that aren't obvious elsewhere. And you're absolutely right about documenting all my failed call attempts. I've been so focused on just trying to get through that I haven't been keeping track, but I should start writing down every time I call, how long I wait, and what happens. Thanks for the practical suggestions and the encouragement - it really helps to know that others think this sounds like a fixable mistake rather than something permanent!

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Everyone's talking about the website but my grandson helped me call the Social Security number (1-800-772-1213) and they mailed me a statement that showed all my options. Took about 2 weeks to get it. Shows what I'd get at 62, 67, and 70. I'm going with 67 since my health isn't great and I need the money. Don't believe what the financial advisors say about always waiting - sometimes taking it earlier makes sense!

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Hi Miguel! I went through this exact same process about 6 months ago when I was planning my retirement. The my Social Security account on ssa.gov really is the gold standard - it shows your actual earnings history and gives you personalized estimates based on your real work record. For the identity verification issues others mentioned, I had better luck doing it during off-peak hours (like mid-afternoon on a weekday). The system seems less overloaded then. You'll need your Social Security card, a photo ID, and be able to answer questions about your credit history or past addresses. Since you mentioned working consistently since 22 with about 6 years off, you likely have close to 30+ years of earnings, which puts you in a decent position. The calculator will show you exactly how those gap years affected your benefit calculation. And regarding your brother-in-law's estimate of $2,500 - that's not unrealistic depending on your earnings history. The national average is lower, but if you had steady middle-class income for most of your career, you could definitely be in that range at full retirement age (67 for you). One tip: if you do decide to work a few more years, even part-time income can help replace some of those zero-earning years from the 90s in your calculation!

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I'm 64 and claimed at 62, and honestly it's been one of the best decisions I've made. My monthly benefit is about $1,580 instead of the $2,300 I would have gotten at FRA, but having that steady income has completely changed my retirement planning stress levels. What really convinced me was watching my father-in-law agonize over the decision for years, constantly running calculations and worrying about "optimal timing." He finally claimed at 66 but spent so much mental energy on the decision that he couldn't enjoy his early retirement years. Meanwhile, I've been collecting for two years now and have used that guaranteed income to reduce my 401k withdrawals during market downturns. The other thing that worked in my favor - I was able to negotiate a part-time arrangement with my old employer specifically because I had SS coming in. Without that financial pressure, I could take a 20-hour/week consulting role that keeps me engaged but gives me tons more flexibility. The earnings limit hasn't been an issue since I keep it around $18k annually. Yes, I'm "leaving money on the table" in theory, but in reality I've gained peace of mind, financial flexibility, and two extra years of guaranteed income. Sometimes the emotional and practical benefits outweigh the pure mathematics. With your health concerns and solid savings, it sounds like you're thinking about this the right way.

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Your point about the mental energy cost really hits home! I've been obsessing over spreadsheets and break-even calculations for months, and you're right - there's real value in just making the decision and moving forward. The part-time consulting arrangement you mention sounds ideal - having that flexibility to work on your terms rather than out of financial necessity must be incredibly freeing. I'm starting to think I've been overthinking this whole thing. Sometimes the "good enough" decision made with confidence is better than the "perfect" decision made with endless anxiety. Thanks for sharing such a practical perspective on how this actually plays out in real life!

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I claimed at 62 last year and it was definitely the right call for my situation. My monthly benefit is $1,695 instead of the $2,450 I would have gotten at FRA, but I've already received over $20,000 that I wouldn't have had otherwise. What really helped me decide was looking at it from a risk management perspective rather than just the break-even math. Yes, if I live to 85+ I'll theoretically lose money, but I've eliminated several major risks: market crashes affecting my 401k withdrawals, potential changes to Social Security, and most importantly, the risk of not being healthy enough to enjoy the money later. I've been able to pay off my mortgage early with the extra cash flow, which eliminated a monthly expense and gave me even more financial breathing room. That psychological benefit of being debt-free has been huge for my peace of mind. One practical tip: I opened a separate savings account just for my SS payments and treat it as "bonus" money for travel and experiences. My regular retirement accounts cover my basic expenses, so the SS feels like found money that I can spend guilt-free on enjoying life. Given your health concerns and solid savings cushion, I think claiming early makes a lot of sense. The bird in the hand really is worth more than two in the bush when you're talking about your health and happiness in your 60s.

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