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Geoff Richards

TWC rules about taking community college classes while collecting unemployment benefits

Hey everyone, I just enrolled in a continuing education class at Houston Community College and now I'm stressing about whether I need to report this to TWC. The class is twice a week for 4 hours each day (total 8 hours weekly). Will this affect my benefits? Do I have to report it as "school" when I submit my payment request? I'm worried they'll think I'm not available for work, but this is just a short certification class to help me get a better job. Has anyone taken classes while on unemployment without problems?

yes u have to report it!!! i made the mistake of not reporting a online class i was taking last year and they hit me with an overpayment of like $2800 when they found out. there a question on the payment request form that asks if ur in school or training

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Oh no, that's exactly what I'm afraid of! Did they completely stop your benefits or just reduce them? I really need this class for my career but can't afford to lose my unemployment right now.

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You definitely need to report it on your payment request, but it doesn't automatically mean you'll lose benefits. TWC has something called the Approved Training program where you can take classes and still get benefits if they approve it. The key factors are: 1. You must remain available for full-time work despite your class schedule 2. The training should improve your employment prospects 3. You need to be able to adjust your class schedule if a job comes along You should call TWC to ask about getting your training approved. Be sure to explain that it's only 8 hours per week and it's specifically to improve your job skills.

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Thank you! That's really helpful. Do you know how long the approval process takes? My next payment request is coming up in 3 days and I'm not sure if I should wait to report it until it's approved or just go ahead and mention it.

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I took welding classes at San Jac last year while on unemployment. Just make sure you answer YES to the school/training question when you request payment. They might call you to verify your availability for work. As long as you can prove you're still looking for work (keep your work search logs detailed!) and would quit the class for a job, you should be fine. I never had any issues.

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This is actually not entirely accurate. I was a TWC claims examiner for 5 years. You should apply for the Approved Training program if your course is career-focused. If approved, you get a waiver from work search requirements while in the program. If not approved, you must remain able and available for work AND continue meeting work search requirements.

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I've been trying to get through to TWC for three days to ask this exact question about my online courses at ACC! Nothing but busy signals and disconnections. Finally used Claimyr (claimyr.com) and got through to an agent in under 15 minutes. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh The agent told me that continuing education classes under 12 hours per week generally don't interfere with benefits as long as you report them and remain available for work. But definitely report it - hiding information can trigger an investigation.

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Thanks for the tip about Claimyr! I might try that if I can't get through. Did you have to provide any documentation about your classes when you spoke with the agent?

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DONT LISTEN TO PEOPLE SAYING ITS OK!!!! TWC is looking for ANY reason to deny benefits!!! my sister lost ALL her benefits because she took ONE class at Lonestar and they said she wasnt available for work. System is RIGGED against us!!

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Were there other factors though? Like, was she looking for jobs in her field? Did she miss work search requirements? One class shouldn't automatically disqualify someone unless there were other issues with the claim.

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To clarify some misinformation in this thread: According to TWC rules, you must report ALL school or training when requesting payment. However, the impact depends on several factors: 1. Number of hours (less than 12 weekly usually considered part-time) 2. Schedule flexibility (can you adjust for work?) 3. Whether you apply for the Approved Training exemption For your 8-hour community college class, you should: - Report it on your next payment request - Continue performing and documenting your 3 required work search activities each week - Be prepared to explain how you remain available for full-time work - Consider applying for Approved Training if this is career-enhancement training You can find the complete policy on the TWC website under "School or Training while Receiving Benefits.

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This is exactly what I needed to know, thank you! I'll report it on my next payment request and make sure to document all my work search activities carefully. Do you happen to know if I need any documentation from HCC to provide to TWC?

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i took a quickbooks class at hcc last summer n when i reported it twc sent me a questionnaire about my schedule n availability. answered everything honestly n they decided i was still eligible for benefits. jusst make sure ur still doing ur work searches every week

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same happened with me but for a coding bootcamp! questionnaire came like 2 weeks after i reported it on payment request

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Update: I just completed my payment request and reported my HCC class. The system asked a few additional questions about my availability for work, which I answered honestly (yes, I'm still available for full-time work). Now it says my payment request is under review. Fingers crossed it gets approved without issues! Thanks everyone for the advice.

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That's normal procedure - they review any payment request that includes education or training. You should receive a determination in 5-7 days. Keep doing your work searches while you wait, and you might get a call from a TWC examiner asking for more details about your class schedule and employment availability. Good luck!

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Just wanted to add my experience - I took a Microsoft Excel certification course at Austin Community College while collecting unemployment last year. Similar situation to yours - 8 hours per week, career-focused training. I reported it immediately on my payment request and got a questionnaire about 10 days later asking about my schedule and availability. I explained that the class was evenings only and I could skip it for job interviews or work. They approved my benefits to continue without any issues. The key is being upfront about it and demonstrating you're still actively job searching. Keep detailed records of your work search activities - that's what saved me when they called to verify my claim. Good luck with your certification!

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This is really encouraging to hear! Your experience sounds almost identical to mine - evening classes, 8 hours weekly, career-focused. I'm glad you kept detailed work search records because I've been pretty thorough with mine too. Did they ask for any documentation from ACC about your class schedule, or was your verbal explanation sufficient? I'm trying to prepare for when they potentially call me.

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@Andre Laurent That s'such a relief to hear about your positive experience! I m'in a very similar boat - just started reporting my HCC continuing ed class and my payment request is under review. Did TWC contact you by phone or mail when they wanted more details? I want to make sure I don t'miss any communications from them. Also, how long did the whole review process take from when you first reported it to when they confirmed you could keep receiving benefits?

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@Andre Laurent This gives me so much hope! I m'actually the original poster and just went through reporting my HCC class yesterday. Your timeline sounds reasonable - about 10 days for the questionnaire. I m'curious, when they called to verify your claim, what kinds of specific questions did they ask? I want to make sure I m'prepared with good answers about how the evening schedule doesn t'interfere with my job availability. Also, did you end up completing the certification program while still on benefits, or did you find work before finishing?

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@Andre Laurent Thanks for sharing your positive experience! I m'currently in week 2 of my HCC class and just reported it yesterday. Your story gives me confidence I made the right choice being upfront about it. Quick question - did you apply for the Approved Training program that @Khalil Urso mentioned earlier, or did you just continue with regular benefits while taking the class? I m'wondering if I should proactively apply for that program or just wait to see how my current payment request review goes. Also, how detailed were your work search logs? I ve'been documenting every application, but wondering if I should be even more thorough given the extra scrutiny.

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@Andre Laurent Your experience is really reassuring! I m'dealing with a similar situation - just enrolled in a digital marketing certification at my local community college 6 (hours per week, all evening classes .)I reported it on my last payment request and I m'waiting to hear back. Did TWC ask you to provide any proof of your class schedule or enrollment, or did they just take your word for it when you explained the evening timing? I m'trying to gather all my documentation just in case they need it. Also, did you notice any delay in your benefit payments while they were reviewing, or did everything continue as normal once they approved it?

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@Andre Laurent This is so helpful to read! I m'in week 3 of a web development bootcamp at Dallas College 10 (hours/week, mostly evenings and weekends and) I ve'been stressed about how TWC will handle it. Your success story gives me hope that being honest upfront was the right call. When the examiner called you, did they seem skeptical at all, or were they pretty understanding once you explained your situation? I m'preparing for that potential call and want to make sure I emphasize how flexible I can be with my schedule for job opportunities. Did they ask for specific examples of how you would handle conflicts between class and work interviews?

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I'm currently taking a similar certification program at Lone Star College (10 hours/week, evenings) and just went through this process last month. Here's what happened with my experience: When I reported it on my payment request, TWC sent me a detailed questionnaire within about a week asking about my class schedule, whether I could miss class for job interviews, and how the training related to my job search. I answered honestly that the classes were all evenings/weekends and that I would absolutely prioritize any job opportunity over the class. About 2 weeks later, a TWC examiner called me and asked very specific questions: "If you got a job interview during your class time, what would you do?" "If an employer needed you to start immediately, would you drop the class?" "Are you limiting your job search to only positions that would accommodate your school schedule?" The call lasted about 10 minutes and felt more like they were making sure I understood my obligations rather than trying to catch me in something. They approved my continued benefits and I never had any payment delays. My advice: Keep detailed work search logs, be prepared to explain exactly how your schedule doesn't limit your job availability, and don't stress too much about the review process - they seem to understand that career-focused training can actually help people get back to work faster.

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@Marina Hendrix This is incredibly detailed and helpful - thank you so much for sharing your exact experience! Those specific questions you mentioned are exactly what I was wondering about. It sounds like they really just want to make sure you re'genuinely available for work and not using school as an excuse to avoid job searching. Your point about keeping detailed work search logs is spot on - I ve'been documenting everything just in case. It s'reassuring to hear that the examiner seemed more focused on clarifying your obligations rather than trying to find reasons to deny benefits. Did you end up completing your certification program while still receiving benefits, or did you find employment before finishing? Also, how long was the gap between when you first reported the training and when you got that final approval call?

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@Marina Hendrix Thank you for sharing such detailed information about your experience! This is exactly what I needed to hear. Those specific questions from the examiner are really helpful to know about in advance. It sounds like they re'genuinely trying to verify availability rather than looking for reasons to deny benefits. I m'curious - when they asked about prioritizing job opportunities over class, did they want you to provide specific examples of how you would handle scheduling conflicts, or was a general statement of willingness sufficient? Also, did you have to provide any documentation from Lone Star about your class schedule, or did they take your word for the evening/weekend timing? I m'preparing for my potential call and want to make sure I have everything ready. Your experience gives me a lot of confidence that being upfront and honest is definitely the right approach.

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I went through a similar situation last year with TWC while taking a cybersecurity certification at HCC. Based on my experience, here are the key things that helped me maintain my benefits: 1. **Report it immediately** - Don't wait or try to hide it. I reported mine on the very first payment request after enrolling. 2. **Document everything** - Keep copies of your class schedule, syllabus, and any communication with TWC. They asked me for my class schedule about 3 weeks after I first reported it. 3. **Emphasize flexibility** - When they called me (about 2 weeks after sending the initial questionnaire), I made it very clear that I could reschedule classes, skip sessions, or even withdraw completely if I got a job offer. The examiner seemed satisfied with that response. 4. **Continue active job searching** - I actually increased my job search activities to 4-5 per week instead of the required 3, just to show I was serious about finding work. The whole review process took about a month from start to finish, but I never had any payment delays. The examiner told me that part-time training (under 12 hours) that enhances job skills is generally viewed favorably as long as you remain genuinely available for work. Your 8-hour evening class sounds very reasonable and should be fine if you handle it properly. Good luck!

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@Carmella Fromis This is such comprehensive advice, thank you! I really appreciate you sharing your month-long timeline - it helps me set realistic expectations for my own situation. Your point about increasing job search activities to 4-5 per week is smart - I think I ll'do the same to demonstrate my commitment to finding work. Quick question about the documentation you mentioned: when TWC asked for your class schedule, did you just provide the standard course schedule from HCC, or did you need something more official like a letter from the school? I want to make sure I have the right paperwork ready. Also, it s'encouraging to hear that the examiner viewed your training favorably since it enhanced job skills - that gives me confidence about my continuing education class. Did you end up completing the cybersecurity certification while still on benefits, or did you find employment before finishing the program?

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I'm currently dealing with a very similar situation at Austin Community College! I enrolled in a project management certification course (8 hours per week, Tuesday and Thursday evenings) and have been nervous about reporting it to TWC. Reading through all these experiences has been incredibly helpful - it seems like the key is being completely transparent and demonstrating that you remain available for full-time work. Based on what everyone has shared, I plan to: 1. Report it on my next payment request (due in 2 days) 2. Keep detailed documentation of my class schedule and work search activities 3. Be prepared to explain how evening classes don't interfere with job availability 4. Consider applying for the Approved Training program if TWC suggests it Has anyone here specifically dealt with project management or business certification courses? I'm wondering if TWC views these types of professional development classes differently than technical training programs. Also, for those who went through the review process, did TWC ever ask about the cost of the course or whether you're using financial aid? Thanks to everyone who shared their experiences - this thread has been a goldmine of practical information!

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@Javier Cruz Your plan sounds solid! I m'new to this community but have been reading through everyone s'experiences with great interest since I m'considering enrolling in a similar program. From what I ve'gathered from all the detailed responses here, it seems like TWC generally treats professional development courses like (project management the) same as technical training - the main factors they care about are the time commitment and your availability for work, not necessarily the subject matter. Your 8-hour evening schedule sounds very manageable and similar to what @Geoff Richards, @Marina Hendrix, and @Carmella Fromis successfully navigated. Regarding your questions about cost and financial aid - I haven t'seen anyone mention TWC asking about those specifics, but it would be interesting to know if that comes up during their review process. Good luck with your payment request in 2 days!

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I just wanted to follow up on this thread since I'm now about 6 weeks into my HCC continuing education class that I originally posted about. For anyone still worried about reporting classes to TWC - it worked out fine! Here's what actually happened after I reported it: - Got a questionnaire about 8 days later asking about my schedule and availability - Had a brief phone call with an examiner 2 weeks after that (lasted maybe 12 minutes) - They asked the exact questions that @Marina Hendrix and @Carmella Fromis mentioned - mainly focused on whether I'd prioritize job opportunities over class - Benefits continued without any interruption The examiner was actually pretty understanding and said my 8-hour evening schedule was "very reasonable" for someone actively job searching. She emphasized that the key is demonstrating genuine availability for work, which I did by explaining I could skip classes for interviews and would absolutely leave the program for a job. My advice for anyone in a similar situation: don't stress about it too much, just be honest and thorough in your responses. The review process isn't as scary as it seems, and they really do seem to understand that career-focused training can help people get back to work faster. Thanks again to everyone who shared their experiences - it really helped calm my nerves during the process!

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@Sophia Gabriel Thank you so much for this follow-up! As someone who just started my own community college class while on unemployment, your real-world timeline and outcome is exactly what I needed to hear. It s'really reassuring that the examiner described your 8-hour evening schedule as very "reasonable -" that gives me confidence about my similar setup. I m'particularly glad you mentioned that benefits continued without interruption during the review process, since that was one of my biggest concerns. Your point about demonstrating genuine availability for work seems to be the common theme throughout this entire thread. I m'bookmarking this post for reference when I inevitably get that questionnaire and phone call. Thanks for taking the time to update everyone with your positive outcome!

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This entire thread has been incredibly helpful! I'm starting a graphic design course at Tarrant County College next week (6 hours/week, evening classes) and was really anxious about how TWC would handle it. Reading everyone's detailed experiences - especially @Sophia Gabriel's recent follow-up with the positive outcome - has given me so much confidence about being upfront and honest when I report it. The consistent advice seems to be: report it immediately, keep detailed work search records, emphasize your flexibility and availability for work, and don't panic during the review process. It's clear that TWC understands career-focused training can actually help people find better jobs faster. One thing I'm curious about that I haven't seen mentioned - has anyone taken creative/arts-related courses while on unemployment? I'm wondering if TWC views graphic design training any differently than the technical certifications and business courses most people have discussed here. My program is definitely career-focused (I'm transitioning from retail management to digital marketing), but I want to make sure I'm prepared for any additional questions they might ask about creative fields. Thanks to everyone who shared their experiences - this community is amazing!

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@Javier Torres I haven t'personally dealt with creative courses, but I think your approach is spot-on! From everything I ve'read in this thread, TWC seems to focus more on the practical aspects - hours per week, schedule flexibility, and job availability - rather than the specific field of study. Your 6-hour evening schedule sounds very manageable, and the fact that you can clearly connect graphic design to your career transition into digital marketing should work in your favor. When you talk to TWC, I d'emphasize how this training directly supports your job search in a growing field. The examiner will probably ask the same standard questions about prioritizing job opportunities over classes, so just be prepared to explain how you d'handle scheduling conflicts. Based on all the positive experiences shared here, I think you ll'be fine as long as you re'honest and demonstrate that you re'genuinely available for work. Good luck with your program!

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I just wanted to add another data point to this incredibly helpful discussion! I completed a similar process with TWC last fall while taking a data analytics bootcamp at Dallas College (12 hours/week, evenings and weekends). My experience was very similar to what others have described: - Reported it immediately on my payment request - Got the questionnaire about 10 days later - Had a phone interview with an examiner after another week - Benefits continued without interruption throughout the process The examiner was actually quite positive about my training choice, saying that data skills are "highly marketable" and asking detailed questions about how I planned to use the certification in my job search. They did ask specifically about the 12-hour commitment (since it's right at their threshold), but once I explained the flexible evening/weekend schedule and my willingness to prioritize any job opportunities, they approved continued benefits. One thing that seemed to help was that I had already started applying for analyst positions even before completing the program - I think this demonstrated that the training was genuinely enhancing my job search rather than delaying it. For anyone still worried: the process is much more straightforward than it seems, and TWC really does seem to support career-focused training that improves employment prospects. Just be honest, stay flexible, and keep those work search logs detailed!

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