< Back to Texas Unemployment

TWC Commission Appeal taking months - still showing 'active' status since October

I helped my daughter file an appeal to the TWC Commission back in October after her initial appeal was denied. It's now almost January and her status is still showing as 'active' with no resolution. She emailed TWC directly to ask for an update and they told her they're processing Commission appeals from APRIL! That's a 9-month backlog! Has anyone else experienced these extremely long wait times for Commission-level appeals? Is there anything we can do to speed up the process? I'm getting worried because she's struggling financially and this delay seems excessive even for government standards. Are Commission appeals always this slow or is this something unusual?

Ava Williams

•

Yeah, the Commission appeals are CRAZY slow right now! I filed mine in June and still haven't heard anything either. My status has been stuck on "active" for 6+ months. When I called (after like 50 attempts), the rep basically told me the same thing - that they're insanely backlogged and there's nothing they can do to expedite. It's completely ridiculous! The whole system is broken.

0 coins

Dmitry Petrov

•

Thanks for sharing your experience. It's frustrating but at least confirms what they told us. Did they give you any estimate for when June appeals might be reviewed?

0 coins

Miguel Castro

•

Unfortunately, Commission appeals are taking much longer than usual right now. The normal processing time used to be 45-60 days, but since the post-pandemic claim volume increase, they've been significantly backlogged. A few things to note: 1. The "active" status just means it's still in queue - this is normal 2. Commission appeals are reviewed in order received with very few exceptions 3. Your daughter should continue requesting payment every two weeks even while waiting 4. If she's experiencing severe financial hardship, she can submit a hardship letter, but these rarely expedite cases The April timeline they mentioned is likely accurate based on what I've heard from other claimants.

0 coins

Dmitry Petrov

•

This is really helpful, thank you. I didn't realize she needed to keep requesting payments during this time - I'll make sure she's doing that. What should be included in a hardship letter if we decide to try that route?

0 coins

Zainab Ibrahim

•

my friedn waited 8 months for her commision appeal last year and eventualy got approved. keep checking the status online evry week, somtimes they dont send the notice right away when they finally decide

0 coins

Dmitry Petrov

•

8 months sounds about right based on what they're telling us now. Good to hear your friend eventually got approved. We'll definitely keep checking the portal regularly.

0 coins

Connor O'Neill

•

Commission appeals are taking forever because they have a three-person panel that reviews each case individually. Your daughter should prepare for potentially waiting until summer 2025 based on their current timeline. While waiting: 1. Make sure all her contact information is updated in the system 2. Continue doing work searches and payment requests every two weeks 3. Document any communication with TWC (dates, names, what was said) 4. If she finds new employment, she still needs to report this even while the appeal is pending I've helped several people navigate these appeals, and the backlog has been growing steadily since 2022. It's frustrating but persistence is key.

0 coins

Dmitry Petrov

•

Summer 2025?! That's absolutely unacceptable. What happens if she misses some payment requests during this waiting period? She's been inconsistent with them thinking they didn't matter while appealing.

0 coins

LunarEclipse

•

I tried calling TWC for 3 weeks straight about my appeal status and couldn't get through at all. Just busy signals and disconnects. Finally used Claimyr (claimyr.com) to get connected to a TWC agent in about 15 minutes. They confirmed my appeal was still in the queue but at least I got to talk to someone directly. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh Might be worth it just to get confirmation about your daughter's specific case and maybe find out if there's anything missing from her file that's causing additional delays.

0 coins

Yara Khalil

•

does that claimyr thing actually work? ive been trying to get thru to twc for days now about my claim and cant get anyone

0 coins

Keisha Brown

•

The appeal to commission wait time is totaly broken right now!! I filed mine last feb and didnt hear ANYTHING til september!! 7 MONTHS of waiting while they had MY MONEY that I EARNED paying into the system!!! And guess what? they DENIED it anyway after all that time! Now im appealing to the civil courts which takes EVEN LONGER. the entire system is designed to make you give up!!!!!

0 coins

Dmitry Petrov

•

I'm sorry that happened to you. Did you have representation for your Commission appeal? I'm wondering if we should get a lawyer involved at this point.

0 coins

Connor O'Neill

•

To answer your follow-up question - if she's missed payment requests during the waiting period, that could potentially affect her ability to receive benefits for those weeks if her appeal is ultimately successful. She should immediately resume biweekly payment requests. For any missed weeks, she may need to request backdating, though this isn't guaranteed to be approved. Regarding legal representation - it's not required for Commission appeals, but having someone familiar with Texas unemployment law can be helpful. The decision to hire representation often depends on the complexity of her case and the amount of benefits at stake. Many legal aid organizations offer free consultations for unemployment cases.

0 coins

Dmitry Petrov

•

Thank you for this information. I'll tell her to restart the payment requests immediately. I think we'll look into the legal aid option before hiring someone, since finances are already tight.

0 coins

Yara Khalil

•

i waited 5 month for my comision appeal and then like magic it got decided in 1 day lol the system makes no sense but hang in there

0 coins

Miguel Castro

•

This is actually common - the long wait is for your case to be assigned to a Commission review panel. Once assigned, decisions are typically made within 1-5 business days. The vast majority of the wait time is in the queue before review begins.

0 coins

LunarEclipse

•

@casual_commenter Yes, Claimyr worked for me after I wasted hours trying to get through on my own. It's not free but it saved me literally days of frustration. They just connect you directly to a TWC agent - you still need to handle your own claim issues with the agent once connected.

0 coins

Yara Khalil

•

thx i might try it cuz ive wasted so much time already trying to reach someone

0 coins

Miguel Castro

•

One important clarification: While Commission appeals are indeed very backlogged, your daughter should receive a written acknowledgment that her appeal was received (usually within 2-3 weeks of filing). If she never received this acknowledgment, there's a small possibility her appeal wasn't properly filed or recorded in their system. This would be worth confirming with TWC. Additionally, if her financial situation is dire, she should look into: - Texas food banks - Utility assistance programs - Temporary rent assistance through local organizations - TANF (Temporary Assistance for Needy Families) if she has children These resources can help bridge the gap while waiting for the unemployment appeal decision.

0 coins

Dmitry Petrov

•

She did get an acknowledgment letter about two weeks after filing, so at least that part was processed correctly. Thanks for the resource suggestions - I'll look into those programs with her.

0 coins

TaxRefund AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
7,105 users helped today