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Lauren Wood

Can you file for unemployment if you get laid off? Texas TWC explained

My company downsized last month and my entire department got cut. First time I've ever been let go through no fault of my own and I genuinely have no idea where to start. Someone at my old job said I'd probably qualify but then someone else said there are all these requirements you have to meet and I might not even be eligible depending on how much I made. I've been with the company for about six years so I definitely worked long enough, but I honestly don't know what TWC looks at when they decide if you can get benefits or not. Do layoffs automatically mean you're approved? Or do they still investigate and make you jump through hoops? I've heard horror stories about the adjudication process taking forever. Any info would be really helpful because bills aren't going to pause while I figure this out.

Layoffs are actually the most straightforward path to getting approved through Texas TWC. When a company cuts a position or closes a department, that's not about anything you did wrong. TWC looks at whether the separation was your fault, and a position elimination pretty clearly isn't. You'll still need to meet the earnings requirements from your base period, which is basically the first four of the last five completed calendar quarters before you filed. If you had steady income for six years, you almost certainly have enough wages to qualify. File as soon as possible at UBS — Unemployment Benefits Services at https://apps.twc.texas.gov/UBS/security/logon.do — because your claim starts from the Sunday of the week you apply, and they can't go back and pay weeks before that.

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The base period thing confused me a bit. So they don't look at my most recent paychecks? Like if I made most of my money in the last couple months that might not count?

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Right, the most recent quarter before you file usually isn't included in the base period. It's a bit counterintuitive. For a claim filed right now in late 2026, TWC looks at wages from roughly July 2025 through June 2026. If your earnings were pretty steady across those four quarters you should be fine.

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Six years of work history and a layoff — you're in the best possible spot for this. Just file right away because every day you wait is a day you can't get back.

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Used claimyr.com last week to get through to a live Texas TWC agent because I had a question about whether my severance was going to affect my weekly payments. The hold times were brutal and I'd been trying for days. Got connected to someone at TWC who explained that TWC mails a decision on severance once you report it, and there's no way to know upfront whether it'll pause your benefits or not — you just have to report it and wait for their letter. The demo video at https://youtu.be/V-IMvH88P1U shows how it works if you're curious. Basically it holds your place in the phone queue and calls you when an agent picks up.

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Wait I didn't even think about severance being an issue. My company gave me a few weeks of pay when they cut me. I need to report that when I apply?

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Yes, definitely report it when you apply and also on your payment requests — every request asks about income from other sources. TWC sends you a written decision about how it affects your claim. Don't skip that step.

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My layoff came with two months of severance and I was so stressed about whether it would wipe out my benefits entirely. TWC's letter explained exactly what was going to happen with my specific situation. Report everything and let them tell you the outcome.

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The severance question is exactly why I'd want to talk to an actual agent. Good to know that service gets you through — I've been getting disconnected every time I call.

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NOBODY told me about the work search requirement when I first got laid off and I almost lost my benefits over it. Texas TWC requires you to do a certain number of work search activities every single week — it varies by county. Harris, Dallas, Bexar, Tarrant and Travis counties require five activities a week. Other counties might be less. TWC mails you a letter with YOUR specific number, and that letter is what you go by. Keep a log because TWC can ask to see it at any time and if you can't prove you did the searches, you can be disqualified. I learned this the hard way when I got a request to verify my work search and had to scramble.

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Oh wow I had no idea this was a thing. So even after you get approved you have to actively be applying for jobs every week or they can cut you off?

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Exactly. And you also need to register on WorkInTexas.com — that's a requirement too. The work search requirement doesn't go away just because finding a job in your field takes time.

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The work search log saved me once. TWC sent a notice asking me to verify my activities for a couple of specific weeks and because I'd kept everything written down with dates and company names I was fine. Keep records of every application, every phone call to a company, every job fair you go to.

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wait does applying on indeed count or does it have to be on workingtexas.com specifically

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Applying anywhere counts — Indeed, LinkedIn, company websites, all of it. WorkInTexas.com is a separate registration requirement, not the only place you have to apply. You just need to log every application you make regardless of where you made it.

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The weekly benefit amount calculation is something most people don't understand until they see their first payment and wonder why it's lower than expected. TWC takes the highest earning quarter from your base period and divides it by 25. The maximum in Texas right now is $619 a week. So if your best quarter had, say, $14,000 in wages, your weekly benefit would be $560. It's not based on your salary at the time of layoff, it's based on that highest quarter. And then there's also a maximum total — either 26 times your weekly amount or 27% of all your base period wages, whichever is smaller. That's the total pool of benefits you have to work with over the year.

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That makes sense actually. So someone who had a really consistent salary would probably hit that 26 weeks max rather than the percentage cap?

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Usually yes, for most wage earners the 26-week calculation ends up being the binding limit. The percentage cap tends to affect people who had very uneven earnings across the year. Either way, your benefit year runs 52 weeks from when you file, but the money can run out before those 52 weeks are up.

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I always thought it was based on your last paycheck and was totally shocked when I got my determination letter. The quarter-based calculation caught me off guard but at least now I know how it works for future reference.

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Something I wish I'd known on day one: you can file online through UBS or by calling the Tele-Center at 800-939-6631 during business hours, but do it as soon as you're laid off — don't wait until you feel organized or until you've sorted out your resume or anything like that. The claim starts the Sunday of the week you apply and TWC literally cannot pay you for weeks before that date. I waited almost two weeks because I thought I'd find another job quickly and ended up forfeiting two weeks of benefits for no reason.

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Two weeks gone just from waiting — that's rough. I already waited about a week before posting here so I'm definitely filing today.

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File right now if you can. The application itself doesn't take that long and you can always update information later if something changes.

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The 'I'll find something fast' delay cost me three weeks when I got laid off in the fall. By the time I accepted I needed the help, the money was just gone. File first, job search simultaneously.

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After you apply, don't just sit and wait for an approval letter before doing anything else. TWC expects you to start requesting payments pretty quickly — about one to two weeks after you apply — and then every two weeks after that. The letter they mail you has your specific date to start. You don't wait for them to approve your claim first. If you miss a payment request window, you can still file it Thursday through Saturday of that same week, but after that the payment window closes. I missed one once thinking I had to wait for adjudication to finish and lost that week entirely.

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So the payment requests and the eligibility review happen separately at the same time? I thought you had to get approved first and then they'd pay you everything at once.

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Totally separate processes running in parallel. File the payment requests on schedule even if your claim is still in adjudication. That's the only way to preserve your right to those weeks.

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This tripped me up too. I kept calling the payment request thing the 'weekly claim' and an agent had to correct me — in Texas it's specifically called a payment request, not a weekly claim or a weekly certification. Small thing but good to get the terminology right when you're calling in.

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Good point on the terminology. Using the right words when you're talking to TWC agents or filling out forms makes a difference.

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The adjudication process for a layoff is usually pretty quick compared to other separation types like a resignation or a firing dispute. When it's a straight position elimination, TWC mails your former employer a notice and they have 14 days to respond. If the employer confirms it was a layoff, there's nothing to dispute. Where it gets complicated is if for some reason your employer contests the separation — like if they try to call it something else. For a standard department-wide layoff, that shouldn't happen. Expect a decision in roughly four weeks, though it can vary.

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Why would an employer even contest a layoff? That seems like it would just make them look bad.

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Sometimes there are mixed circumstances — like if someone was already on a performance plan before the layoff happened. In a clean department elimination, there's usually nothing to contest. But employers do occasionally respond in ways that complicate things, which is why adjudication exists in the first place.

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My layoff was clean but my determination still took closer to five weeks. Not unusual. Just keep doing your payment requests on schedule during the whole wait.

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Just went through this whole process after my company closed our Texas office in September. The thing that surprised me most was the identity verification step. TWC sent me a notice to verify my identity through ID.me and I had to go through that before anything could move forward on my claim. If you get that notice, do it right away through the online option. Letting it sit delays your benefits.

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I haven't seen anything about ID verification yet — does everyone have to do it or only some people?

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Not everyone gets the notice but it's pretty common. If TWC sends it, you verify online through ID.me — there's also an in-person option at certain post offices but that one has a 7-day deadline from when you get the enrollment code, so the online option is easier. Watch your mail and your UBS account after you apply.

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Check UBS once a day while your claim is processing — TWC updates the system overnight so you won't see changes in real time, but daily checks will catch anything you need to respond to quickly.

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My sister got laid off earlier this year and panicked thinking she had to have another job lined up before she could file. That's not how it works at all. You file as soon as you're laid off, then you do your work search activities while you're collecting, and benefits are there to cover you during the gap. That's literally what they exist for. She ended up waiting three weeks before applying because she was embarrassed and lost all that money.

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The embarrassment factor is real. I felt weird about it too but six years of work and a layoff out of nowhere — I think I've earned the right to use this.

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Exactly the right mindset. A layoff is specifically the kind of situation this program is designed for.

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Tell your sister to file for the next one immediately. No judgment at all — most people don't know how the system works until they need it.

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The waiting week is something that trips people up and I want to make sure it's explained clearly. TWC holds the first payable week. You don't get paid for it right away. It gets released after you've received payments totaling twice your weekly benefit amount AND you either go back to full-time work or use up all your benefits. If you go back to work before exhausting benefits, you have to actually request the waiting week through UBS or Tele-Serv — it doesn't release automatically. That was a surprise to me when I got reemployed.

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So that first week just floats there until one of those two things happens? It's not gone forever it just gets paid out later?

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Right, it's not lost. Both conditions have to be met — the payment amount AND either returning to work or running out of benefits. If you go back to work first, you request it manually in UBS under 'Request Your Waiting Week' or through Tele-Serv.

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I thought the waiting week just disappeared. Really glad to know it comes back because I'm planning to return to work as soon as I find something and would have never known to request it.

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About the work search and being available for work — this matters more than people realize. Every week you request payment, you're certifying you were able and available for full-time work. If you turn down a job offer, that can create issues. In the first eight weeks, you're expected to accept suitable work paying at least 90% of your normal wage. After eight weeks, that threshold drops to 75%. So if someone offers you something below that threshold you have more flexibility, but document everything about why you turned it down.

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So in those early weeks they expect you to be pretty close to your old salary before you can pass on something?

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The 90% threshold is for the first eight weeks — after that it's 75%. That's not saying you're required to take anything below that, but it's the line TWC uses when evaluating whether you had good reason to turn work down.

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I declined a job in my fourth week because it paid significantly less than my previous role and was pretty far from my field. Had no issues but I did note it in my work search log with the wage offered and my reason. Documentation matters.

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anyone know if getting laid off from a temp agency works the same way? my assignment ended and they said there wasnt another placement for me right now

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Temp agency layoffs have a specific rule attached. After your assignment ends, you should ask the agency for a new assignment and then wait three business days before applying for unemployment. If they confirm there's nothing available, then you can file. It's not quite the same as a direct employer layoff but you can still qualify.

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oh okay so i should have asked them for another placement first before filing? i already filed without doing that

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If you already filed, contact a Tele-Center and explain the situation. The step about asking for a new assignment and waiting three days is part of how TWC evaluates the separation, so it's worth talking to someone about how it affects your specific claim.

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The temp agency situation is worth a phone call to TWC for sure. The rules are specific enough that general forum advice can only go so far.

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My benefits got messed up for a couple weeks because I reported my earnings wrong. Any part-time or gig work you do while collecting, you report the gross earnings for the week the work happened — not when you get paid for it. And it's the Sunday through Saturday week, not a pay period. I was reporting on my payment schedule instead of by work week and it caused an overpayment issue that took months to sort out.

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Good to know — so if I do any freelance while I'm looking for work, I report what I earned that week even if payment comes later?

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Correct. Report it in the week you did the work, gross amount, rounded down to whole dollars. The formula is that you can earn up to 25% of your weekly benefit with no reduction. Above that, your payment drops by whatever you earned over that threshold. If you earn more than your weekly benefit plus 25%, you get nothing for that week.

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The 25% rule is worth actually calculating before you take on side work. For a lot of people the cutoff is lower than they expect and it's better to know the math before you end up with an overpayment notice.

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TWC mails a lot of important stuff and people miss it because they're not watching their physical mailbox. Determination letters, ID verification notices, the letter with your work search number, payment instructions — all of it comes by mail. I went fully paperless in my head and missed a critical letter for about a week. Check your mailbox every single day while your claim is active.

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Physical mail — honestly didn't even think about that. I've been checking my email and UBS but haven't looked at the actual mailbox in a few days.

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Go check it right now. Seriously. Determination letters have appeal deadlines on them — 14 calendar days from the date it was mailed, not from when you open it — and missing that window is a real problem.

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The appeal deadline starting from the mailed date is so important. I had a determination I disagreed with and almost missed my window because I thought I had two weeks from when I received it. The date printed at the top of the letter is what counts.

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Reached out to Claimyr a few weeks ago when I had an adjudication issue on my own layoff claim — something about a flag on my account that I couldn't see in UBS. Got through to a TWC agent who explained exactly what was holding things up and what I needed to send in. Adjudication for a layoff can still get flagged for things like base period earnings verification or a former employer who didn't respond on time.

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I hadn't thought about the employer not responding being a problem for me. If they don't reply does that hold up the whole claim?

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TWC gives employers 14 days to respond. If they don't, TWC usually proceeds based on what you told them. But it can still add time to the process. If your status doesn't update in UBS after a few weeks, that's when it's worth making a call.

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Had the same adjudication flag situation. Getting an actual explanation from a TWC agent was what finally made sense of it — the status in UBS just said pending with no details.

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For anyone who gets disqualified and thinks it was wrong — you can appeal. The appeal has to be in writing within 14 calendar days of the date printed on your determination letter. You file through UBS, in person at a Workforce Solutions office, or by mail or fax. Not by phone, not by email. The first level is a phone hearing with a Hearing Officer. Keep requesting your payments the entire time the appeal is processing because TWC only pays weeks you requested on time — the appeal doesn't go back and fix missed payment requests.

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Hopefully I won't need to appeal anything but good to know. What do most people appeal in a layoff situation?

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Usually it comes up when TWC receives conflicting information from the employer — like if they characterize the separation differently than you did. For a straight layoff it's less common but not impossible. The other thing people appeal is overpayment determinations.

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The 'keep requesting payments during your appeal' rule is crucial and so many people miss it. I've seen people win their appeal and then get told they can't be paid because they stopped doing payment requests. The appeal and the payments run on totally separate tracks.

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One thing I'd flag on the tax side: unemployment benefits count as federal taxable income. TWC mails a Form 1099-G every January and it's also in UBS. You can choose to have 10% withheld automatically — that's optional but worth considering if you don't want a tax bill in April. Texas doesn't have a state income tax so there's no state withholding to worry about.

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I hadn't thought about taxes at all. Can I set up the withholding after I've already applied or does it have to be done upfront?

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You can update your withholding preference in UBS. It's not locked in at the start of the claim.

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I did 10% withholding and it made tax season a lot easier. Better to have a small amount taken out each week than to scramble for a lump sum later.

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My layoff situation had a small wrinkle — I got a small payout of wages in lieu of notice when they let me go. That's different from severance. Wages paid instead of notice actually stop benefits for the period they cover, which I did not know when I applied. I reported it and TWC sent a letter explaining what it meant for my start date. Report everything accurately and let TWC make the call.

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Okay so wages in lieu of notice is different from severance? That's the kind of detail I never would have known to ask about.

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They're treated differently by TWC. Severance gets its own determination. Wages paid instead of notice have a specific effect on when your benefits can begin. The honest answer is report everything you received when you separated and let TWC sort out the classification.

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This is why the application asks for detailed information about the separation. Answer every question fully — omitting something by accident can cause an overpayment later that you then have to pay back.

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Claimyr also helped me get through to TWC when I had a question about my work search requirement number — the letter they sent me seemed to say one thing but the number I was finding online for my county was different. The agent confirmed my specific required number and cleared it up. Knowing your exact requirement matters because under-reporting activities is an easy way to create an eligibility issue.

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That's worth knowing — I'll definitely check my letter carefully when it arrives instead of just assuming I know the number for my county.

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The letter is what TWC goes by, not whatever the county average is. Keep it somewhere you can reference easily every week.

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I thought the online information and my letter would match and they didn't. The letter is official — that's your requirement.

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My former employer actually tried to say my layoff was really a performance-related termination after the fact. I had emails and documentation showing the whole department was eliminated on the same date. TWC sided with me but it was stressful. Keep any emails or documentation about your layoff — especially anything that confirms multiple people were let go at the same time or references budget cuts or restructuring.

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That's genuinely alarming that an employer would do that. So even with a clean layoff I should hold onto the email where they announced the department cut?

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Absolutely save it. If your employer responds to TWC's notice in a way that contradicts what you said, your documentation is what helps resolve it. Most layoffs go smoothly but having the paper trail costs nothing.

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Employer responses that recharacterize a layoff as misconduct do happen. It's not common with large-scale department cuts but it's real. Any written communication from your employer about the layoff is worth keeping in a folder.

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got approved for my layoff claim pretty fast and the first payment came about four weeks after I applied just like they said it would. the first payment only covered one week though which threw me off — I thought I'd get a bigger lump sum for the weeks I'd been waiting. the waiting week situation explained above is part of it and also the first payment request is just for two weeks so the math works out to roughly one payable week in that first check

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So the first payment being small is normal and then it evens out going forward?

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after the first one it comes within two business days of each processed payment request. the smaller first check is just how the timing works out between when you apply and when everything gets processed

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Knowing to expect a smaller first payment would have saved me a lot of anxiety. I thought something was wrong with my claim when I saw the amount.

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