Can TWC approve unemployment if I left job for domestic violence safety concerns?
I need to know if I qualify for TWC benefits in my situation. I didn't renew my teaching contract that ends in early June because my soon-to-be ex-husband physically assaulted me (I ended up hospitalized) and I have a protection order against him now. Our divorce finalizes in August, and I can't risk him knowing where I work since my daughter attends the same school. I'm actively job hunting but worried about a gap in income if I don't find something before June. Does anyone know if TWC makes exceptions for domestic violence situations? I've heard there are special circumstances where you can still qualify even if you technically 'chose' to leave your job. Any experiences with this or knowledge about how protective orders affect unemployment eligibility? I'm desperate and scared about supporting myself and my daughter during this transition.
26 comments


Kennedy Morrison
Yes, Texas Workforce Commission does have exceptions for situations involving domestic violence. Under Texas law, if you leave your job due to documented family violence, it's considered "good cause" and you won't be disqualified from receiving benefits. Make sure you have documentation like the protective order, police reports, and medical records from your hospitalization ready when you file your claim. This falls under what TWC calls a "compelling personal reason" exception.
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Lily Young
•Thank you so much! That's a relief to hear. When I file, should I just explain this in the section where they ask why I left my job? I'm worried they'll automatically deny me if I check the box saying I didn't renew my contract.
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Wesley Hallow
Im so sorry your going thru this. My sister had something similar happen in 2022 and TWC approved her. She had to upload her restrainin order thing to prove it tho. Good luck!!
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Lily Young
•Thanks for sharing about your sister's situation - that gives me hope! Did she have to wait a long time for approval or did they understand right away? I'm trying to plan my budget and wondering how long I might need to wait.
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Justin Chang
I work as an employment counselor, and I want to clarify a few important points about your situation: 1. Texas Labor Code Section 207.046 specifically protects victims of family violence who need to leave employment for safety reasons 2. When you file, you'll need to clearly explain that your separation was due to documented family violence - this is critical because initially, the system may flag your case as a voluntary quit 3. You'll need to upload your protective order documentation when you file 4. Be prepared for TWC to potentially contact your employer as part of their investigation 5. You must still meet the other eligibility requirements: be able and available for work, and complete your required 3 work search activities each week If you receive a determination letter that denies benefits, immediately file an appeal - many domestic violence cases require additional review.
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Lily Young
•This is incredibly helpful information. I'm definitely still able to work and actively looking for positions at different schools. My concern is that my employer might not understand - I didn't tell them the full situation because I was embarrassed. Will that be a problem when TWC contacts them?
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Grace Thomas
make SURE you explain this during your initial application!!! TWC is notorious for auto-rejecting anything that looks like you left voluntarily. I got denied at first because I picked the wrong reason code when I filed. Had to wait 6 weeks for an appeal hearing before they fixed it. So frustrating!!!!!
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Justin Chang
•This is excellent advice. When filing, there's a section for additional comments - use this space to clearly explain your domestic violence situation even if there isn't a perfect category that fits your circumstances. Detail is important here.
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Hunter Brighton
This happened to my cousin and she ended up getting approved after like 2 months. But she had to keep calling them over and over to explain her situation. They were gonna deny her at first.
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Dylan Baskin
•Getting through to TWC on the phone is almost impossible these days. I spent THREE DAYS trying to reach someone when I had an issue with my claim last month. Always busy signals or disconnections after waiting forever. I finally used Claimyr (claimyr.com) to get through - they have this service that holds your place in line and calls you when an agent is available. Saved me so much frustration! They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh With something as complicated as a domestic violence exception, you definitely need to speak with an actual agent, not just rely on the online system.
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Lauren Wood
I'm so sorry about your situation. Been there. Make absolutely certain you upload ALL documentation. Not just the protective order but also any police reports, hospital records, anything from a domestic violence counselor if you've seen one, everything. TWC can be really picky about proof for these special circumstances. Also start your work search RIGHT AWAY even before your job ends, and document all of it. They check that stuff!
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Lily Young
•Thank you for this advice. I've been keeping a folder with everything - medical records, the protective order, police report. I'll make sure to have it all ready. And I've already started applying for jobs at districts farther away from where we live now.
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Kennedy Morrison
One other important point - when you file, TWC will ask if you're able and available for work. Make sure you indicate that you ARE available to work immediately, just not at your previous workplace. If you put any restrictions on when or where you can work, it could complicate your claim. You can explain the safety concerns during the investigation phase if needed.
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Lily Young
•That makes sense. I am definitely able to work right away - I just need to find a position at a different school district where he won't know to look for me. I appreciate all this guidance so much.
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Wesley Hallow
how far along r u with the divorce? my friend had to file for emergeny custody stuff at same time as the restraining order. twc didnt care about that part but just thought id mention it if u havent already done that part
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Lily Young
•The divorce is filed and we have a court date in August. I do have temporary full custody right now because of the protection order. He's not allowed any contact with either of us until after the divorce, and then there will be supervised visitation with our daughter. It's all so overwhelming dealing with this while job hunting too.
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Justin Chang
Based on what you've shared, you have a very strong case for unemployment benefits under the family violence exception. Make sure you: 1. File as soon as your contract ends in June 2. Have all documentation ready to upload 3. Check your TWC correspondence inbox daily after filing 4. Complete your payment requests every two weeks even if your claim is under review 5. Keep detailed records of all your job search activities If you receive a determination letter approving benefits, great! If you receive a denial, file an appeal immediately (within 14 days) and clearly state that your separation was due to documented family violence as protected under Texas Labor Code 207.046.
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Lily Young
•Thank you so much for this step-by-step guidance. It really helps to know exactly what to do. I'll make sure to file right after my contract ends and follow all these steps carefully. I can't tell you how much I appreciate everyone's help and advice during this difficult time.
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Julian Paolo
I went through something very similar last year and want to offer some encouragement - TWC did approve my benefits under the domestic violence exception. A few things that helped my case: I filed online but then immediately called to speak with someone to explain the situation verbally (even though it took forever to get through). I also contacted the Texas Legal Aid hotline who helped me understand exactly how to present my case to TWC. They have specialists who deal with domestic violence situations and employment issues. The number is 1-833-457-5342. Don't give up if you get an initial denial - many of these cases require a human review rather than just the automated system. You're being so brave protecting yourself and your daughter. Wishing you the best outcome.
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Chloe Martin
•Thank you so much for sharing your experience and for the Texas Legal Aid number - I hadn't thought about calling them but that sounds like exactly what I need. It's so reassuring to hear from someone who went through this and got approved. I'll definitely call them before I file to make sure I present everything correctly. Your encouragement means the world to me right now.
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Aisha Rahman
I'm so sorry you're going through this difficult situation. As someone who works with survivors of domestic violence, I want to emphasize that you absolutely deserve support and shouldn't feel any shame about needing unemployment benefits in this situation. Your safety and your daughter's safety come first. A few additional resources that might help: - The National Domestic Violence Hotline (1-800-799-7233) has advocates who understand employment issues related to domestic violence and can provide guidance - Many local domestic violence organizations have legal advocates who specifically help with benefits applications and can sometimes provide written statements supporting your case - Consider reaching out to your local workforce development board - they often have staff trained to help domestic violence survivors navigate the unemployment system You're taking all the right steps by documenting everything and planning ahead. The fact that you have a protective order, medical records, and are actively job searching shows you're prepared. Stay strong - you're doing everything right to protect yourself and your daughter, and there are people and systems in place to support you through this transition.
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Chad Winthrope
•Thank you for these additional resources - I didn't know about the National Domestic Violence Hotline having advocates who understand employment issues. That sounds incredibly helpful. I'll definitely reach out to them and look into local domestic violence organizations for legal advocacy support. Having someone who can provide a written statement supporting my case could really strengthen my application. I'm feeling much more hopeful about this process knowing there are so many people and organizations willing to help survivors in situations like mine.
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PrinceJoe
I want to add something important about timing - since your contract ends in early June, you should file your claim the week your contract actually ends, not before. TWC benefits are based on when you're actually unemployed, so filing too early could delay or complicate your claim. Also, even though you're not renewing your contract, the key is how you explain the reason - focus on the fact that you cannot safely continue working at that location due to documented domestic violence, rather than framing it as simply not renewing. The domestic violence exception overrides the voluntary separation issue, but you need to be very clear about this being a safety-driven decision from the start. Best of luck to you and your daughter - you're making the right choice prioritizing your safety.
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Giovanni Marino
•This is really important timing advice - thank you! I was wondering about when exactly to file since my contract technically ends in early June but I made the decision not to renew back when the domestic violence incident happened. You're absolutely right that I need to frame this as "cannot safely continue working at this location due to documented domestic violence" rather than just "chose not to renew." That distinction could make all the difference in how TWC processes my claim. I'll wait until the actual end date of my contract to file and make sure my explanation focuses on the safety aspect from the very beginning of the application.
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Ethan Moore
I'm a former TWC claims processor and want to add some specific details about the domestic violence exception process. When you file online, there's a dropdown menu under "reason for separation" - look for "Family Violence" or "Personal Safety" as your selection. If you don't see those exact options, choose "Other" and immediately explain in the comments section. After you submit your initial claim, TWC will likely send you a "Request for Information" form specifically about family violence situations - this is normal and expected. They'll ask for detailed information about the incident, timeline, and supporting documentation. Respond to this quickly and thoroughly. One thing people often miss: if your employer contests your claim (which schools sometimes do automatically), don't panic. The domestic violence protection supersedes employer objections, but you may need to participate in a phone hearing. During any hearing, stick to the facts about safety concerns and have your documentation ready to reference. Finally, apply for jobs consistently but document any safety concerns about specific positions. For example, if a job posting is too close to your previous workplace or your ex-husband's known locations, note this in your work search log as a legitimate safety-based reason for not applying. TWC understands that domestic violence survivors may have geographic restrictions for safety reasons.
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Freya Andersen
•This is incredibly detailed and helpful information from someone who actually processed these claims! I really appreciate you explaining the specific dropdown options to look for and what to expect with the Request for Information form. It's reassuring to know that getting that form is normal and not a red flag. Your point about documenting safety concerns for specific job applications is something I hadn't considered - I was worried about how to handle applications for positions that might be too close to where my ex-husband works or frequents. Knowing that TWC understands geographic safety restrictions for domestic violence survivors takes a huge weight off my shoulders. Thank you so much for taking the time to share your insider knowledge - this gives me so much more confidence going into the process.
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