State Rep helped with my PA UC claim - definitely recommend contacting yours!

Same! My state rep was the ONLY reason my claim got fixed. I was stuck in 'identity verification pending' for almost 2 months before they stepped in. Took about 10 days after they contacted UC for me.

This is actually excellent advice that more people should know about. Your state representatives have constituent services staff whose job is specifically to help with government agencies like UC. They have established relationships with special liaisons at these departments. When I worked at a legislator's office, we handled dozens of UC cases weekly. A few tips: 1. Be sure to contact the rep for the district where you LIVE (not where you worked) 2. Prepare a quick summary of your claim issue (date filed, claim ID if you have it, type of problem) 3. Sign their release form promptly - they can't help without it due to privacy laws 4. Stay responsive to their calls/emails Typically, you'll see movement within 1-2 weeks after they submit the inquiry.

i tried this last yr and my rep did nothing!!! told me "we cant speed up the process" and to just keep waiting :/ maybe depends on which rep u have

Can someone explain HOW to find your state rep??? Is that different from congressperson? I'm so confused about who to contact. My claim has been stuck for 5 weeks now with "eligibility review" status and I NEED THIS MONEY!!! I've literally called the UC phone line 247 times (I've been counting) and never get through!!!!!

If you need to speak directly with PA UC and can't get through using the regular phone lines, I'd recommend trying Claimyr. I was in the same boat until someone on here suggested it. It's a service that connects you with an actual UC agent (not just puts you on hold). I was skeptical but watched their demo video (https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2) and decided to try it. Got through to someone at UC in about 40 minutes instead of days of calling. The rep was able to immediately see what was holding up my claim. Between that and my state rep's help, my claim was fixed within a week.

My neighbor works for a state representative (not mine, she's in a different district), and she says they get TONS of unemployment cases. Like literally half their constituent work is helping people with UC problems. She said the UC department has special staff who only handle legislative inquiries, so it basically puts you in a different queue. Smart move contacting them!

Just a heads up - after my state rep helped me, I got a survey from UC asking about my customer service experience. Make sure to fill that out and mention that you only got help because of your representative's intervention. The more documentation they have about these problems, the better.

I JUST TRIED THIS TODAY AFTER SEEING YOUR POST!!! My state rep's office was super nice and took all my info right away. They said they're sending an inquiry to UC today and will call me when they hear back. THANK YOU for posting this tip!!!

My experience with my state rep was mixed. They did submit an inquiry for me, but it still took 3 weeks to resolve my issue. Better than nothing I suppose, but not the instant fix I was hoping for. The UC system is just completely overwhelmed right now with all the new claims from those healthcare layoffs in February. One thing my rep's office recommended was to make sure your MyPA account is fully verified with ID.me - apparently that can speed things up too since it confirms your identity.

UPDATE: My state rep's office called today (just 3 days after I contacted them) to let me know that UC reviewed my claim! Apparently there was an issue with my job separation reason that needed clarification. The UC examiner is calling me tomorrow morning to get the final details, but my rep's staff said payments should start processing by next week. I'm so relieved! Definitely recommend this route to anyone stuck in UC limbo!